1. SAP-Enterprise Asset Management (EAM)
Plant Maintenance
Building Deputy Role

2. Project goal
Create a world class administrative foundation worthy of a world class institution

3. SAP Moduals

4. Process re-engineering
Reduce manual entry
Eliminate paper
Automate tasks
Remove steps
Improve data capture

5. SAP Modules
Jul ‘18
Jan ‘18

6. Enterprise asset management
Capital Projects
Plant Maintenance
Oct 2
Oct 30

7. Enterprise asset management
Plant Maintenance Goals
Improve data capture
Understand our costs to the equipment level
Improve transparency for customers
Streamline our processes

8. Enterprise asset management
Plant Maintenance Roles
Technician
Stockroom
Stockroom Manager
Supervisor/Planner/Scheduler
Building Deputy

9. Building Deputy Role System Roles Function Notification- Create
Initial step to create to request work. Performed via web portal or within SAP
Notification - Approve
Approve notifications created by web requestors
Notification - Display
Search and view of previous notifications
Order - Create
Turns an approved notification into work order ready to be viewed and further processed by operations staff
Order - Display
Search and view of previous orders

10. Enterprise asset management
Work Request Process problems
Feedback from Building Deputies last 7 months
Spring deputy meeting
Focus group
Individual feedback
Testing of new system

11. Enterprise asset management
Work Request Process problems:
Communication issues
Visibility into process and work in facilities
Too many steps in SAP to enter requests
Backup for vacations or absences

12. Enterprise asset management
Fix it
Simple web form
Expands notification to Purdue community
Provides specific info
Customer cost information can be provided

13. Enterprise asset management
Fix It web portal demo or
Fix It video

14. Enterprise asset management
SAP Personas – Launch pad
Easy access to t-codes
Provides visible cue of new work
Simplifies SAP transactions
Improves user experience

15. Enterprise asset management
SAP Personas approval demo Or
SAP video ,

16. Enterprise asset management
notification process
Request
Reviewed
Work In Progress
Waiting for Parts
Completed
Closed
update: Your request has approved or your declined for following reason…
update: Your request is now in progress by our staff…
update: Your request is waiting for parts to arrive
update: Your request is now considered complete. Please review and respond if not
update: Your request is now closed

17. Enterprise asset management
Improved communication
Greater visibility into process
Streamlined request process
Simplified steps to enter requests
Improved data for analysis