1. CPNZ Initial Patroller training

2. Guiding principlES
There must always be a minimum of two patrollers on patrol at any given time
If a patroller goes sick during a patrol, return to base and discontinue the patrol
Under no circumstances must a single patroller patrol alone
Fluorescent Jackets or Vests must always be worn by Patrollers
Keep yourself and your other patroller SAFE.
SAFETY IS PARAMOUNT
If you feel at any time unsafe, tell the other patroller and leave the area immediately

3. Purpose of community patrol
WHAT IS OUR PURPOSE? WHY DO WE PATROL?
We are another pair of eyes and ears for the Police
Community Patrols, by use of pro-active patrolling, based on Police intelligence and direction, reduce the risk of crime occurring
The Community Patrol is always highly visible thus we assist Police in the role of Prevention.
Remember our role is to PREVENT offences occurring NOT to catch offenders
To make our community safer

4. Crimes and intelligence
WHAT CRIMES ARE OCCURRING IN OUR AREA?
Give examples of the different types of crimes and some statistics
WHERE AND WHEN DO CRIMES TAKE PLACE?
Give examples of where and when the majority of crimes take place
WHO HAS INFORMATION ON WHAT IS HAPPENING?
Police Intelligence reports can help you with patrol requirements. But, you also need good local knowledge

5. PREPARING FOR YOUR PATROL
WHAT ITEMS SHOULD YOU BRING WHEN YOU GO ON PATROL?
Security codes to access Police Station and vehicle
ID card on lanyard
Water bottle
Warm clothing
Cap / hat if needed
Wear a Fluorescent jacket/vest (found in vehicle)
Wear closed toed shoes (no jandals)
WHAT ITEMS SHOULD BE PLUGGED IN AND OPERATIONAL PRIOR TO PATROLLING?
GPS switched on and working
Mobile Phone with sufficient charge, Plugged in if necessary
Tablet with sufficient charge, Plugged in if necessary
Check GPS Tracker Device is plugged in
WHAT ITEMS DO WE NEED TO CHECK IN THE VEHICLE?
Safety Equipment, first aid kits, fire extinguishers etc
Vehicle, tyres, fuel, general safety
Wet weather gear if necessary
Torches
Fuel and AA Cards available

6. POLICE LINEUP TIME OF LINE UP
Normally occurs in the Police Recreation area or the Conference Room
Round table format
Normally attended by Whangaparaoa Patrol as well
Police will provide you an outline of any problem areas and areas where they may want you to patrol
This is an opportunity to ask questions or clarify situations
Be pro-active as this is an opportunity to build relationships
Sometimes information is very vague and appears worthless
Some Police are good at briefing others it would appear are going through the motions.
Don’t be disheartened we are all working to improve and build relationships.
Ensure you have the Duty Sgt’s contact details

7. JOINT PATROLLERS PREPARATION
DPR
The DPR is normally provided by the Community Constable and is a request for the patrol to complete various tasks based on Police Intelligence
The report may be based on historical reported events and suggests that the problem/s may continue in that defined area
SOME ITEMS TO CONSIDER IF YOU RECEIVE A DPR
Ensure that your patrol completes and reports back on the request
Record the details and any findings on the DPR at the end of the patrol
Should you have questions or encounter something related to that DPR, contact the Duty Sgt or Comms
OTHER ITEMS FOR DISCUSSION
Decide patrol route between patrollers
Discuss and decide upon vehicle and number plate identification
Discuss people and clothing identification

8. LAST ACTION BEFORE PATROLLING
OKAY – LAST ACTION BEFORE COMMENCING YOUR
PATROL
Determine who is Driver and who is Observer – The driving should be shared
Ring to advise Police Comms (the number is in the mobile phone) that you are about to go out on patrol
The information you will need is to be recorded on the patrol sheet and provided as follows:
Names of Patrollers
Your Mobile Number
The time you expect to patrol to
The vehicle make and model
The colour of the vehicle
The License Plate number
Police Comms will give you an Event Number – record this on the patrol sheet
OTHER TIMES YOU NEED TO CONTACT POLICE COMMS
Are taking a break if leaving the vehicle
Are going to extend your patrol
Are Logging Off at the end of your patrol
If you don’t Log Off, expect to be contacted at home.

9. Out on patrol at last VEHICLE WINDOWS
Wound down to full extent – hence the need for warm clothing
WHY DO YOU THINK WE PATROL WITH WINDOWS DOWN?
Provides maximum use of our sensors
Sight
Smell
Sound
Remember - Drivers role is to drive and the Observers role is to observe
RADIO/CD – Off and not used at all during the patrol
SPEED
Suggested speed around built up areas is between 30 and 40km/h.
Keeps wind to a minimum and allows you to hear what is going on outside of the vehicle
Keeping your patrol speed down allows you and the observer to also see what is happening outside of the vehicle
Allows both driver and observer to obtain better descriptions of vehicles and people at slower speeds
Remember others on the road when travelling at patrolling speed and do not inhibit the flow of traffic. Keep left to allow traffic to pass you by. You are in no hurry

10. OBSERVATION - Suspicious
Local knowledge is important
Be alert for suspicious activity in places burglars may target
CAN YOU THINK OF SOME EXAMPLES WHICH MAY RAISE SUSPICION?
Ladders up the side of buildings
Buildings that look empty
Places obscured by fences or plants
Removalists moving furniture at late hour
Opulent homes
Holiday homes
Are the guys who are loading tools into a vehicle (wearing hi-vis gear) contractors or thieves?

11. OBSERVATION - vehicles
Local knowledge and awareness are two essential components
WHAT ARE WE LOOKING FOR IN A SUSPICIOUS VEHICLE?
Cars parked in unusual places
Cars parked at unusual angles
Doors open or ajar
No apparent owners around
Windows down or broken
Petrol cap missing or flap open
OKAY WE THINK IT IS SUSPCIOUS WHAT NOW?
Check it is safe to leave patrol vehicle and investigate further
Missing License Plates
License plates do not match Registration
Out of date WOF/Registration
Ignition missing from vehicle
Check CarJam

12. OBSERVATION - vehicles
WHAT ACTION DO WE NOW TAKE?
Record details of the vehicle
WHAT DETAILS DO YOU THINK THE POLICE MIGHT NEED?
Reg. Number. (Ideally front and rear)
Type - Car / Truck / Van / Motorcycle
Make / Model
Colour(s) / Markings
Condition / Damage
Location / Direction of Travel if not parked
Reason for Suspicion
If you record a vehicle registration number you MUST also write down why you thought it was important to record
WHAT NOW?
Call Duty Sgt or Comms

13. LICENSE PLATE RECOGNITION
Recording the correct vehicle registration number is important
An effective method of accurately recording numbers is for one person to remember the letters and the other the numbers
As normal practice the observer will be writing down the A-Z letters while the driver will be remembering the numbers
Example:
Observer: AJZ, Toyota, 4WD (don’t expect everyone to know the fine details of vehicles)
Driver: 234, dark green, 4 door
Between the two of you will note:
Two males and possibly two females, unsure ages, unsure ethnicity
Travelling west on Bay Road towards Red Beach Road, 2315, travelling at speed, heard sound of breaking glass just prior to seeing vehicle speeding off

14. suspicious - People
Local knowledge and awareness are two essential components
Persons who do not fit the area
Suspicious loitering around toilet blocks, skate parks and areas where young people gather
Beaches, car parks and reserves and local shopping centre car parks; these areas have high incidences of theft from vehicles
SO WHAT DO WE DO IF WE COME ACROSS A SUSPICIOUS PERSON?

15. suspicious - People
WHAT INFORMATION TO DO YOU THINK THE POLICE MAY WANT TO KNOW?
Gender / Age / Race / Build / Height / Skin Colour
Hair / Facial Hair - Colour / Length / Style
Face - Shape / Eyes / Mouth / Spectacles
Clothing - Style / Colours / Markings / Head gear
Shoes - Colour / Style
Take particular note of items that are unlikely to be changed or discarded
Shoes
Trousers
Dresses / skirts
Shorts – short, knee length, cropped
Jewellery
Handbags
HOW WOULD YOU ESTIMATE SOMEONES HEIGHT?
Measure them mentally alongside an object i.e. car, shop sign, shrub etc

16. suspicious - People
SO WHAT DO WE DO IF WE COME ACROSS A SUSPICIOUS PERSON?
Observe from a distance
Note actions by suspicious person
The minimum of information required is the 5 W’s
Who
What
Where
When
Weapons
Comms will prompt you on these items and the order they want them in
Let Comms ask you the questions rather than gabbling off a whole lot of information.

17. OBSERVATION Five young males are fighting outside Roger’s Bar…...
Who
What
Where
at this time using fists and bats, and one possible knife
Example:
When
Weapons

18. Observation SUMMARY
Observation is a skill that develops over time and with experience. Practice it in your daily life.
Don’t expect to be good at it as soon as you start.
The same applies for the recording of information. Your recording of detail develops with time and experience.

19. WHAT & why DO YOU REPORT?
WHAT: Anything seen, heard or experienced, which may be of interest, or is relevant to guidelines provided.
Important Points:
Police are the ultimate judges of relevance
They are likely to have more information than you are
WHY
To pass on information to an appropriate authority on what we see, hear or experience.
Reports CAN be used as evidence by the Police.
DON’T REPORT
Assumptions, Guesses, Fabrications,

20. REPORTING an incident MOBILE PHONE Urgent call to Police Comms (111)
Routine call to Police Comms (Possible queue)
If you report something to the Police and they are responding to that incident, what should you do?
If something changes, what should you do?
Stay where you are until Police arrive
Keep an eye on the situation (unless you are specifically following somebody)
If something changes, ensure you phone Comms

21. What do you write down in your REPORT?
Make it clear and legible. If it cannot be read it’s of no use.
If Police ask you to check certain things, make sure you do and advise the result.
Follow your patrol’s procedures for submitting the Patrol Report and the information it contains.

22. Advising police & auckland council of incidents
Abandoned Vehicles
First check your Carjam application on the tablet / phone.
If reported missing or stolen contact Comms. Depending on their response, contact Auckland Council. - Why do you think this is important?
Missing Street Signs, leaking or burst water and gas mains
Always obtain and record the event number provided by the operator
Traffic lights not working
Contact Council but in addition if it is a main intersections then you should also contact Comms
Always record the event number provided to you by Auckland Council or Police

23. TO REPORT OR NOT TO REPORT?
The best thing you can do is -
MAKE THE RIGHT DECISION
The next best thing you can do is -
MAKE THE WRONG DECISION
The worst thing you can do is –
MAKE NO DECISION
One of the most common mistakes patrollers make is NOT to report.
Something will happen relatively quickly and it’s common to ‘let it go’.
Present various scenarios to attendees for discussion.

24. FIRST AID
Statistically there is a 90% higher chance that we will be confronted with a first aid incident on a four hour day patrol than on a four hour night patrol.
What are some of the reasons for this?
Significantly more people about.
Many more major incidents i.e. car accidents
Many more minor incidents i.e. trips, falls, cuts, abrasions etc
Elderly people going to appointments in a hurry
More active i.e. shopping, contractors climbing ladders etc, children running, children at playgrounds
More young children and older adults about in those hours.
Weather. Heat stroke, slipping in the rain, hyperthermia.
Boating, swimming, surfing – jellyfish stings, being swept out, drowning.

25. FIRST AID
In NZ what is the survival rate of a heart attack on the street?
In NZ what is the survival rate of a heart attack in a hospital?
Current knowledge of CPR in community is about?
Chances of survival if defibrillator used when first experiencing a heart attack in the street? 7%
33% 4%
40%
Stay calm.
Phone 111 and report incident.
Stay of the phone to Comms and / or emergency services.
Check your list in the vehicle for the nearest defibrillator.
If possible send someone (not your patrolling partner) to collect defribulator.
Stay calm and reassure patient and any support person.
If possible ask another person to assist by keeping bystanders clear.
Defribulator locations
Surf Club
Police Station
Orewa College
ASB Bank
Orewa New World/Countdown Supermarkets
Community Centre Opp Skate Park
Moana Avenue Doctors behind New World
RSA Viponds Road

26. COMMUNICATING WITH THE PUBLIC
Irrespective of the situation or circumstances, we must always engage with the public in a particular way and manner and speak to them in a particular tone.
What is this?
Conversational tone.
Conversational manner.
Smile while speaking.
Look and act in a non confrontational / non lecturing manner.
We have NO right to question people.
In fact we have less of a right. As a private citizen you can challenge people and take the risk of a positive or negative reaction however as patrollers we are representing CPNZ and anything you say and do is reflected on the organisation.

27. SUMMARY WHAT IS USEFUL WHAT IS NOT USEFUL Factual Assumption/guess
Accurate
Clear and concise
Complete
WHAT IS NOT USEFUL
Assumption/guess
Inaccuracies
Illegible
Vague or rambling
Events without times

28. summary Random patrolling is ineffective, so be effective.
Take note of DPR Intelligence led requirements and make sure you report on them.
Think about hotspots and how best to cover them.
Prepare and plan your patrol.
Prepare to make changes to plan on the fly.
Be observant, alert, curious and recognise potential problems.

29. QUESTIONS