1. Welcome to the world of CRISIS COMMANDER
The smart choice in business continuity management – used in over 40 countries

2. Why Crisis Commander? Easy to use crisis management system
Cost effective – subscription based (Software as a Service)
Web based – independent of your own infrastructure
A tool for the secretariat – simplifies the work of the Secretariat (Service desk, Admin centre etc)
Logging – external timestamp, legality!
8 means of backup communication – works even if your own system is not working
Storage place for all your contingency plans and crisis documentation – as it is stored outside your own organisation, it is always available
Delivered with 10 adoptable template plans – saves time on the creation of new plans
Automatic reminders of revisions and updates – no more plans that are obsolete!

3. Emergency communications
SMS
VoIP
Voicebank
Conference call
Voice notification (Text to Speech)
Fax
Crisis home page

4. Benefits of Crisis Commander
During a crisis or exercise
Tool to be used in the EOC
Primarily used by loggists
Emergency communication systems
Decentralised usage – mobile interface
During non-crisis times
Replaces your word processing binder
Folders to store your documentation
Engine to remind and manage updates

5. Basic functions

6. View all contact details
Click and continue

7. Room for Head Office CMT
”Room” for planning
Room for Head Office CMT
”Rooms” to use during
a crisis
System
& user name
Help function
& manual

8. Write the notification message
Notify the Crisis Management Team
Notification
receipt !
Choose contact list
to notify
Choose how to notify
Send the notification
Write the notification message

9. using Crisis Commander
Mobilise the CM team
using Crisis Commander
Click to start mobilisation plan
Done tasks - automaticallylogged
Click to open support document

10. Meetings – typically held every 2 hours
The system will help you set up meeting agendas.
This is how it works...
Ingemar Holmgren
Click “Begin a meeting”
Select a meeting template
Add text
to minutes
Confirm the decision
Choose a name for the meeting
To add a new meeting item
- right click

11. Plans and support documents are maintained in the Admin room
Activate contingency plans
in Crisis Commander
Done tasks – automatically logged!
Click “Activate
a contingency plan”
Click a support document to get assistance
Plans and support documents are maintained in the Admin room
Choose a plan template

12. Other functions

13. Overview with the Control Panel in Crisis Commander
Here You get a total overview and a quick access to basic functions like adding notes to the log and searching for contacts and files.
Enter, manually, information to the log
Complete overview of all ongoing activities. The place to manage your crisis / exercise
Excerpts from the log
Search function (contacts & files)

14. Functions via mobile phone
Notify the CMT and other contact lists
Mobilisation
Use contingency plans
Search in contact lists
Search for files
Send
Send SMS
Add a note to the log
Use the Forum

15. Quick and easy to use function for conference calls
Connecting participants
Select the participants
Choose ”Contact lists” in the menu
Choose a contact list
Choose ”Commence phone conference” in the drop down menu

16. Write the notification message
Notify the Crisis Management Team with the function for voice notication
You get a notification
receipt
Choose contact list
to notify
Choose notify by Voice
Send the notification – your message is now translated to a voice message (text to speech) that can be heard by the answering person
Write the notification message