1. Welcome to my class!
花都区职业技术学校
Teacher : Huang wei hong （黄伟红）

2. Business English Writing
Unit 5 Inquiry and Reply
询盘与答复

3. A pillow

4. chairs

5. A pair of shoes

6. spoons and forks

7. a car

8. Write down at least six words or phrases about a business inquiry first.
写出六个与询盘有关的单词或短语。

9. inquiry a. price 价格 b. full specifications规格 c. quality 质 量
d. quantity 数量
e. shipping 装运
f. packaged包装
g. ask for sample(s)索取样品
h. delivery schedule交货期
i. services 服务
j. catalogue目录
k. terms of payment 支付条款
inquiry

10. Definitions of inquiry and reply
quotation products certain price
services reply catalogues
A buyer often writes a business inquiry to a producer for the price of some products or__________. There are two kinds of inquires:
1)General inquiry. The buyer asks for _____________ of a range of products with ________ listing.
2)Specific inquiry. The buyer asks for the price of ________ products.
2.A producer will write a ______ to an inquiry.
3.A reply is often a ___________ of products which the buyer is interested in. If the producer can not supply the products that the buyer wants, he can write a reply suggesting the buyer buy other ___________.
services
catalogues
price
certain
reply
quotation
products

11. How to write a general inquiry letter?

12. Sender ‘s name and address 寄信人地址
1.______
2._Date____
3.________
4.________
5.________
6.________
7._______
Sender ‘s name and address 寄信人地址
Jack Doe
Purchase Manager
Johnson’s International Trade Co.
Beverly Mansion (2nd floor)
82 James Street
San Francisco, CA, USA
Feb.1,2005
Guangda Trade Company Ltd.
No.126 Zhongshan Road
Guangzhou,Guangdong,510440
PRC
Dear Sir or Madam,
We are interested in setting up a roof manufacturing business with you.
Would you please send your complete offer along with catalogue and
full specifications?
Thank you.
Yours faithfully, 日期
Receiver’s name and address 收信人地址
Salutation 称呼
Body 正文
Complimentary close 客套结束语
Signature and job title 签名和职务

13. 1. Jack Doe
Purchasing Manager
Johnson’s International Trade Co.
Beverly Mansion(2nd floor)
82 James Street
San Francisco,CA,94122
USA
Complimentary close
（客套结束语）
Body（正文）
Receiver’s address
（收信人地址）
2. Feb 1, 2005
3. Guangda Trade Company Ltd.
No.126 Zhongshan Road
Guangzhou,Guangdong,510440
PRC
Salutation
（称呼语）
Signature and job title
（签名和职务）
4. Dear Sir or Madam,
5.We are interested in setting up a roof
manufacturing business with you.Would
you please send your …?Thank you.
Sender’s address
（寄信人地址）
6. Yours sincerely,
Date（日期）
7. Jack Doe
Purchase Manager

14. The structure of the general inquiry letter: 7 parts
1. 使用顶格式.
写人名、公司名、地址时
起码大写第一个字母。

15. How to write the body? Sender’s name and address Date
Receiver’s name and address
Salutation
Body
Complimentary close
Signature and job title
How to write the body?

16. We are interested in…. Would you please send….? Thank you.
The body of the letter: about 3 steps:
内容在表达礼貌、得体的前提下，往往是开门见山。首先说明对卖方何种商品感兴趣或需要购买何种商品。
We are interested in….
请求对方提供有关商品的价格、规格及装运等信息。
Would you please send….?
结尾要注意礼貌。
Thank you.

17. Translate the following sentences into Chinese.
1.We are interested in your Giant Brand bicycles for men, women and children.
2.At present we interested in your cotton textiles (棉织品）and shall be glad to receive your lowest quotation as soon as possible.
3.Will you please also state your earliest shipping time, terms of payment and discount for regular purchases.
4.We are much interested in your colour pens in the sample book.
5.We would like you to send us detailed information on such items, including sizes, colours, and your lowest quotations on CIF New York.
6.We are very much interested in your bamboo products at the recent Guangzhou Trade Fair(广交会).

18. Replace the Chinese words with suitable English words.
Mike Smith
Best Import and Export Company
No.34,West Street, New York,10034
USA
_______________________ (2005年3月15日)
_______________________ （ 广达贸易有限公司）
_______________________ (中山大道126号)
_______________________ (广东省广州市510420)
_______________________ (中华人民共和国)
Dear Sir or Madam,
We __________________________________ (对贵公司的自行车很感兴趣). Would you please _____________________________________ (给我们发一份您们所有自行车产品的目录)？
Yours faithfully,
_____________________ (营销经理)
Mar.15th,2005
Guangda Trade Company Ltd.
No.126 Zhongshan Road
Guangzhou,Guangdong,510440
PRC
are interested in your bikes (bicycles)
send us a catalogue about all your bicycles
Marketing Manager

19. Summary: 7 parts of the 3steps general inquiry letter for writing the
body

20. Homework 1.P69 Activity8 , Write an inquiry individually.
2.P70 Activity 9, Write a general inquiry(1) individually.
3.P71 Activity 10, Write a general inquiry(2) individually.
Search for the expressions as many as possible through dictionary or internet.

21. Who are the winners?

22. Thank you very much!