1. Conflict and Resolutions
Working in Teams
Conflict and Resolutions

2. What is Conflict? The dictionary definition for conflict states : a competitive or opposing action of incompatibles: antagonistic state of action (as if divergent ideas, interests or persons)
Types of conflict
Lack of or miscommunication
Generational
Personalities, Values or Standards
Inflexibility
Positional
Constructive conflict
Conflict Resolution

3. Lack of or Miscommunication and Generational Conflict
Almost all conflicts involve communication problems, as both a cause and an effect. (Kapadia p2)
All conflicts are unique.
Conflicts between generations usually involve differences in core values and life experiences.
Four Elements Safaris 2013

4. Personalities, Values and Standards
Values Conflicts are triggered by beliefs or ideas.
Personality Conflicts are triggered by emotions.
Standards Conflicts are triggered by failures.
. Taringa.net

5. Inflexibility and Positional
Individual-level up factor
Personal accountability
Individual comprising a team effect
Characteristics possessed
Personal power
Leadership
Influence potential
Support and recognition
Insideoutdev.com

6. Constructive Conflict and Conflict Resolution.
“Constructive conflict refers to conflict in which the benefits exceed the costs. It generates productive, mutually beneficial, shared decisions.”(Meehan p1)
Conflict resolution techniques
Listen then speak out or take turns speaking
Conduct meetings
Be impartial
Do not wait to address situations
Promote teamwork
Show praise (University Alliance p1-8)
Research Group

7. Works Cited
Kapadia, Krupa Dalal. "Study on Generational Diversity at Workplace and Mitigating the Conflicts Arising on Account of Generational Differences Amongst them." International Journal of Management & Behavioural Sciences (IJMBS) 6 (2015): 76.
Four Elements Safari Company. Inkfish Design Studio, Web. 12 Apr
Alliance, University. “6 Simple Workplace Conflict Resolution Techniques.”
Notredameonline. Mendoza College of Business. n.d. Web. 12 April. 2016
Meehan, Colette L. “Differences Between Destructive & ConstructiveConflict.”
Smallbusiness.chron. Demand Media. n.d. Web. 12 April. 2016
Constructive Conflict. n.d. The Research Group. Graphic. 12 April, 2016
Dwight Vs. Jim. Digital image. Taringa.net. N.p., n.d. Web. 13 Apr
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Temporada-1-8.html>.
Insideoutdev.com/ Pivot point 13 April 2016