1. Thank you for what you do. It makes the world a better place.
Courier 101
89 Drop sites
Serving 284 Drop Sites & Participating Libraries
Around 15,000 to 25,000 packages a month
Thank you for what you do.
It makes the world a better place.

2. Bags, Boxes and Bins, Oh my! A quick poll…

3. Delivery Basics What can be Delivered:
Generally circulating materials.
Not whole collections
Weight Limit:
All individual bags, totes, and or boxes must be under 35 lbs.

4. Bags… Care and Feeding
Grey Bags - Alliance-to-Alliance Library (Summit) transit only.
Brown Bags Everyone else…
Dirty and Broken Bags get sent to the Alliance Office

5. What can NOT be Delivered: Food Personal Packages
Speaking of Feeding…
What can NOT be Delivered:
Food
Personal Packages

6. Packing Materials
Spine to Spine

7. Put the Fluffy (or floppy) things between the hard things
Pack the books spine to spine
Put the Fluffy (or floppy) things between the hard things
to keep them safe!

8. Use Bubble Wrap or other packing material
Packing Materials
Use Bubble Wrap or other packing material

9. A Wander through the Website

10. A Wander through the Website
We are under:
Programs
Discovery & Delivery
Courier

11. A Wander through the Website
We are under:
Programs
Discovery & Delivery
Courier

12. A Wander through the Website
We are under:
Programs
Discovery & Delivery
Courier

15. A Wander through the Website
Labels

16. A Wander through the Website
Labels
Monthly Stat Forms

17. A Wander through the Website
Labels
Monthly Stat Forms
Problem Reports

18. Problem Reports
Late or Missed pickup
Mis-sort
Lost or Damaged Items
Delivering on a Holiday
Condition of materials
Concerns about the Drivers
Other concerns that need official attention

19. Courier List Serve: courier@orbiscascade.org
Other Communication
Courier List Serve:

20. Other Communication
Courier List Serve:
Monthly Stats:

21. Other Communication
Courier List Serve:
Monthly Stats:
Subject Line: XXXXXXXX

22. Courier List Serve: courier@orbiscascade.org
Other Communication
Courier List Serve:
Monthly Stats:
Ray Henry:
Elizabeth Duell:

23. Emergency Plans

24. RFP Process

25. Ray Henry: rayhenry@orbiscascade.org
Thank you!
Questions?
Ray Henry:
Elizabeth Duell:
Summit & Fulfillment Day – Summer Meeting 2016
Photo Credits available on request