1. Introduction to the Hospitality and Tourism Industry
ANDI HALLANG LEWA

2. Defining the hospitality
Hospitality is:
The act of kindness in welcoming and looking after the basic needs of guests or strangers, mainly in relation to food, drink and accommodation;
Refers to the relationship process between a guest and a host;
The reception and entertainment of guests, visitors, or strangers with liberality and goodwill (Oxford English Dictionary);
Derived from the Latin word hospitare meaning to “receive as a guest”

3. The hospitality industry
The Hospitality Industry include the companies or organizations which provide food and/or drink and/or accommodation to people who are away from home.

4. Tourism Defined
Tourism is any activity, event or outcome arising from temporary visits (stays away from home) outside the normal place of residence, for any reason (purpose) other than furthering occupation remunerated from within the place visited (Leonard J. Lickorish and Carson L. Jenkins, 1997)

5. Introduction to the Hospitality and Tourism Industry
Hospitality and Tourism Perspective History and Development of Tourism Accommodation Industry The Food Servive Industry Attractions, Entertainment, Recreation and Other Travel & Tourism Economic and Tourism Social and Cultural Aspects Tourism and Environment Future Trends of Tourism

6. Hospitality and Tourism Perspective
Subject:
Definition of hospitality and tourism
Scope of hospitality and tourism
Nature and characteristics of
hospitality and tourism industry
Career opportunities in the hospitality
and tourism industry

7. History and Development of Tourism
Subject:
Early beginning
Early (and later) tourist attractions
The first travel agent
Early transportation
Accommodation
Past, present and future trends in the Tourism industry

8. Subject: Definition of accommodation Types of accommodation
Accommodation Sector
Subject:
Definition of accommodation
Types of accommodation

9. The food service Industry
Subject:
Reasons for increased demand for food service
5 important characteristics of a food service
operation
Types of food service
Food service operations
Beverage service

10. Attractions, Entertainment, Recreation and Other
Subject:
Attractions
Gaming
Recreation
Entertainment
Festivals and Events
Shopping
Education

11. Travel & Tourism Factors Influencing Travel Subject: and Tourism
Motivation for Leisure Travel

12. Future Trends of Tourism
Subject:
- The world of tourism
Forces impacting the future of
tourism
- The tourists of the future
The changing nature of tourism
products

13. Komposisi Penilaian
Copyright ©2010 by South-Western, a division of Cengage Learning.  All rights reserved.

14. DIWAJIBKAN
Non-aktifkan HP Selama Perkuliahan Memberikan RESPON POSTIF, FOKUS Izin: menghubungi lewat WA surat disusulkan kemudian