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Figure 1 Timeline of the project.
From: The Balanced Scorecard of acute settings: development process, definition of 20 strategic objectives and implementation Int J Qual Health Care. 2009;21(4): doi: /intqhc/mzp024 Int J Qual Health Care | © The Author Published by Oxford University Press in association with the International Society for Quality in Health Care; all rights reserved
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Figure 2 Five-step approach to strategy development.
From: The Balanced Scorecard of acute settings: development process, definition of 20 strategic objectives and implementation Int J Qual Health Care. 2009;21(4): doi: /intqhc/mzp024 Int J Qual Health Care | © The Author Published by Oxford University Press in association with the International Society for Quality in Health Care; all rights reserved
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Figure 3 Strategy map of the holding.
From: The Balanced Scorecard of acute settings: development process, definition of 20 strategic objectives and implementation Int J Qual Health Care. 2009;21(4): doi: /intqhc/mzp024 Int J Qual Health Care | © The Author Published by Oxford University Press in association with the International Society for Quality in Health Care; all rights reserved
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