1. Organizational Cultures and Diversity
Chapter 6
Organizational Cultures and Diversity

2. The Nature of Organizational Culture
How do you define organizational culture?
Shared values & beliefs that enable members to understand their riles in & the norms of the org

3. Characteristics of OC in an org
Observed behavioral regularities
Norms
Dominant values that are advocated
Philosophy how to treat one another
Rules of do’s & don’ts
Org climate aka as how 1 another treat each other

4. Does MNC’s erase the impact of the national culture?
Hofstede’s research states: it is not likely to change the national culture (values) to the orgs culture
Example: Wal-Mart in Germany p. 174

5. 4 Org Cultures in MNC’s-Trompaneers
Family Culture
Family type environment where leader is “caring parent”, power-oriented, knows best for personnel
Countries-
Turkey, Pakistan, Venezuela, China, Hong Kong, Singapore

6. Eiffel Tower Culture
Characterized by strong emphasis on hierarchy & orientation to the task
Person at the top can be easily replaced
Country- US

7. Guided Missile Culture
Strong emphasis on equality in the workplace & orientation to the task
Country- US

8. Incubator Culture
Strong emphasis on equality & orientation to the person
Little formal structure, culture is found in Scotland, Silicon Valley CA

9. Egalitarian/decentralized Hierarchical/centralized
Person/Informal Style
Incubator (fulfillment- oriented)
Guided Missile (project- oriented)
Task/Formal Style
Family (power- oriented)
Eiffel Tower (role- oriented)
Hierarchical/centralized

10. Table 6-3 p. 179 Summary Characteristics of the 4 Corporate Cultures
Do you see your country in Figure 6-3?
Should WHS be concerned?

11. Phases of Multicultural Development- p. 181
4 Phases of Becoming an International Corporation
Phase 1- Domestic
Phase 2- Intl’ Corp.
Phase 3- MNC
Phase 4- Global Corp.