1. MeHI Connected Communities Program

2. Connected Communities Program
Goals
Catalyze collaboration among all healthcare sectors and
Advance the adoption and use of technologies to improve healthcare and reduce healthcare costs
Approach
Organize for growth & impact by aligning our eHealth Communities to the Health Policy Commission’s (15) Secondary Service Markets, then regionalizing into (3) regions
Engage stakeholders by community and sector in a statewide needs assessment
Statewide eHealth Plan
Specific Community Needs Assessments
Strengthen the foundation for exchanging health information through the Connected Communities Implementation Grants
eHealth Community Managers assigned by region will support the organizations and their collaborators awarded a Connected Communities Implementation Grant

3. Our Communities
Aligned to Health Policy Commission | Secondary Service Markets (SSM)
Facilitator comments:
To do that we have structured a framework for the State – consistent with the HPC SSMs – and are using this framework as a means of assigning resources
Ref HPC SSM description

4. Healthcare Stakeholder Needs Assessment
Conducted healthcare stakeholder interviews
Interviewed 107 organizations including 86 patient treatment organizations representing key healthcare sectors and an additional 21 interviews with state agencies, health insurance organizations and associations.
Facilitated community round-table sessions
Facilitated 19 community round-table sessions to refine interview responses and establish top internal issues, external barriers and clinical/business needs or ‘eHealth priority areas’ related to HIT for the community, region and state.
Completed Community eHealth Needs Assessments
Completed detailed HIT needs assessments for 13 of 15 communities. (Fall River combined with New Bedford, and Norwood/Attleboro combined with Metro West).
Community Needs Assessments for Northeast Region
Community Needs Assessments for Southeast Region
Community Needs Assessments for Central & Western MA

5. MA Stakeholders Identified High Priority eHealth Areas
Stakeholders participating in the Connected Communities program cited the following priority needs:
Access to Clinical Data
Exchange Discharge Summaries
Health Information Exchange Adoption
Implement Closed-loop Referrals
Event Notifications
Exchange Medication Lists
Meet Regulatory Requirements
Identify Care Teams
Source: MeHI Connected Communities Program, analysis of stakeholder interviews

6. MA Stakeholders Identified Barriers and Challenges
Stakeholders cited the following priority external barriers:
Immature EHR Vendor to EHR Vendor Standards and Exchange Capabilities
Navigation of Consent and Information Disclosure Laws
Not Knowing Which Trading Partners can Send and Receive
Trading Partners Not on Mass HIway
Lack of Common Data Sets
Patient Matching
Identification of Care Teams
Stakeholders cited the following priority internal challenges:
High Costs of HIT and Interfaces
Shortage of Technical Expertise
Lack of Understanding of HIE Capabilities and Value among Leadership and Clinicians
Source: MeHI Connected Communities Program, analysis of stakeholder interviews

7. Next Steps for the Connected Communities Program
Implementation Grant initiatives that will address the priority needs identified through the Community Needs Assessments
Access to Clinical Data
Exchange Discharge Summaries
Health Information Exchange Adoption
Implement Closed-loop Referrals
Communities Grantees and their collaborators to develop best practices and tools in the areas of…
Implementing Patient Consent
Implementing Event Notification Services
Increasing Trading Partner Networks
Standardizing Data Sets needed for each healthcare sector
Performing Medication Reconciliation

8. Connected Communities Implementation Grant Intent
Encourage care providers to work together to develop coordinated strategies, processes, and workflows that leverage the eHealth capabilities of their community, 
Build upon previous investments from related programs, which in some cases are administered by other agencies, e.g., HIway Implementation Grants, HIway Vendor Integration Grants, CHART, Prevention Wellness Trust Fund and Meaningful Use,
Capitalize on the community collaboration that has started under the statewide needs assessment and is supported by MeHI’s eHealth Community Managers and turn it into community-supported action.

9. Launch of Implementation Grant
Launched the Connected Communities Implementation Grant Program
Designed to support organizations in demonstrating community collaboration using HIT to address a real-world, practical, measurable healthcare need. Projects were required to include behavioral health and/or long term and post-acute care organizations.
Aimed at the priorities identified in the community needs assessments with a focus on improving two aspects of care coordination; care transitions and cross-setting care management
Awarded 8 healthcare organizations out of 24 applications
Applicant projects currently include over 70 collaborating organizations

10. Connected Communities Grantees

11. Connected Communities Program Resources

12. Online Resources
Connected Communities Implementation Grant Webpage
The HIE Toolkit provides tools and use case examples, resources, and alibrary for guiding an organization through the Health Information Exchange (HIE) process.
The Mass HIway Directory lists healthcare organizations enrolled in the Massachusetts Statewide Health Information Exchange (Mass HIway).

13. Community Managers working with Grantees
Keely Benson (Lowell General PHO, Upham’s Corner Health Center, Whittier IPA)
Stephanie Briody (Brockton Neighborhood Health Center, Cape Cod Healthcare)
Andrea Callanan (Behavioral Health Network, Berkshire Medical Center, Reliant Medical Group)
Olivia Japlon (eHealth Program Associate)