1. Software: Last lesson

2. BSA: Business Software Alliance
Who are they?
What do they do?

3. Commercial V Bespoke Software?
Which is available commercially and which must be built from the very beginning?
Tuck Shop
Library
School Register
Lake of stars tickets
Hotel
Restaurant Management
Dam building
Commercial V Bespoke Software?

4. Other key words for Software
Web based software
Google docs etc
Other key words for Software

5. User Support Manuals Assistants Tutorials help system, Read me file
This came up last year on paper one
User Support