1. Involving people with a learning disability and family carers in quality checks
Good Lives Leaders
Presented by:
Lauren Lewis (Leeds City Council) & Claire Nixson (Advonet)

2. Aim of the session: The workshop will cover:
How the scheme was developed
How the scheme evolved
The schemes impact
Lessons learned

3. Who helped design the project?
People with learning disabilities
Family carers
Inclusion North
The Chair of the Partnership Board (Cllr Ogilvie)
CQC
Advocacy
Service providers
In-house providers
Joint Commissioning Service
Adult Social Care Contracts Team
Clinical Commissioning Group

4. Planning Together we devised the project and looked at
Why we were doing it
What we wanted to achieve
What we could and couldn’t do
Together we came up with the documents to use:
Getting to know me sheets/One page profile explaining who we are
Information pack (explains what we do)
Reporting sheet (recording what we think)

5. Aim of the GLL scheme: The Good Lives Leaders Scheme will:
give an independent, ‘expert by experience’ view of services for people with learning disabilities
help services for people with learning disabilities look at ways to improve what they do and keep doing the good things
provide extra value to the checks currently done by the Council, the Care Quality Commission and Healthwatch Leeds

6. What is it about?
It is about whether someone is having a good life or not (that is why the GLL’s chose the term Good Life Leaders)
GLL are not inspectors – they are checkers

7. Three key areas: A good place to live
Being valued in the community or at work
Support to have relationships and a social life

8. Training

9. Things to consider: Commitment from GLL – volunteers Cost
Contact person and support

10. The Good Lives Leaders

11. How does it work in practice?

12. The Support Organisations

13. The de-brief meeting
LCC plans a meeting every quarter with the GLL’s and support organisations and we:
Plan the next visits
Discuss the visits completed and the GLL report. The provider will have seen and been asked to provide any feedback on the report for the GLL’s which is also discussed.
Discuss any changes to the scheme or any concerns
Lunch!

14. The impact Has it made a difference?
GLL’s have visited:
25 providers
Which is a total of 85 services in Leeds
Revisiting services
The changes made include -

15. What is important? Thank the GLL ID badges Graduation Kitemark
Get the GLL’s photo’s everywhere / recognition

17. Continued Involvement by the Council
GLL – keep them involved
Support organisations
Providers
Contracts and Commissioning
Director of Adult Social Care

19. Changes:
Make sure that any letters, agendas and minutes are in an accessible and easy read format
Format of the meeting
Report format
Expenses and how these are paid
Further training
Knowledge refresh
Revisiting services

20. Group Exercise Look at each scenario are feedback to us:
Which ones do you think are REAL / NOT REAL
How would you deal with that scenario?

21. Challenges: Meeting everyone's needs
Managing expectations of what is good/poor practice
Boundaries
Confidentiality

22. Challenges cont.… The mix of characters Supporting GLL to conclusions
Not having support workers being there
Provider feedback

23. Next steps: Scheme for: Mental health Physical disability
Sensory impairment

25. Further information & contacts
Twitter #goodlivesleaders
Meet the GLL’s
Contact Lauren Lewis