1. RST Coaching Services Community Sport and Coaching Conference
March 2013

2. Why review now?
General confusion and uncertainty regarding the role RSTs should play in providing coaching services
Current RST coaching KPIs are hard to measure and of questionable value
Some RSTs are looking to move away from having a dedicated staff member leading coaching
New investment period starting 1 July 2013 presents an opportunity to review and refine scope of coaching services and best way of measuring impact

3. The process so far
RST working party established in mid 2012 to establish the full range of initiatives RSTs currently provide in terms of coaching services
Initiatives grouped into four broad categories
More appropriate ways of measuring impact (not just numbers) developed in association with the Sport NZ Monitoring and Evaluation team (RADAR)
Draft paper circulated to RST CEOs and Coaching Managers for comment

4. The next steps
Further consultation at coaching conference and final opportunity for feedback
Final RST Coaching Services scope approved
Targeted trials with RADAR
Launch of new approach 1 July for the year
Note – reporting for year still in same format unless RST wishes to trial new approach

5. The new approach
At beginning of the planning year each RST plans its approach to delivering coaching services
Step One : Decide emphasis to be put on each of the four areas – Leadership, Targeted NSOs, Generic Coach recruitment and development, coach recognition and recruitment
Step Two: Using RADAR identify the types of initiatives under each heading that you will undertake
Step Three: Deliver coaching services initiatives as per plan

6. RADAR is the system SNZ partners will use for reporting
All going well the software should be ready to release in early May
THEN we begin building forms and reports – in consultation with partner organisations – therefore incremental est mths to replace all our existing templates
RADAR uses a delegated user management system. We need NSOs to agree to manage users within their sport.
Some NSOs are keen and expect to drive RADAR deep within their sport. Others are more conservative and prefer to report to SNZ on behalf of their RSOs.
For now registration is by invitation only.

7. RADAR is designed to feel very familiar
RADAR is designed to feel very familiar. Little to no training should be required to login and use it.
It looks and feels like Office Explorer
Users ARE likely to need help knowing how to answer our questions.
We will test every form with users before releasing.
We will attach a form user guide either as a PDF or as a video clip.

8. The coach forms are based around 4 focus areas plus one setup/summary form
The forms themselves are very short, i.e. 2-6 questions, some of which repeat for each strategy the RST is employing
Some of the forms will open a ‘subscription form’ …

9. This subscription form presents a list of suggested strategies.
You tick the strategies that are relevant to you.
You will be presented with questions relevant to your selections.

10. Once you have subscribed the system will remember your selections (you can edit them later)
This screen shows that Sport Hawkes Bay selected 4 options and needs to fill in 4 forms.
The plus sign shows that the forms are partially complete
You can save a draft and come back another day
The system is web based so you can come back in the middle of the night from home if you need to

11. This is a rough indication what a form might look like – very like any typical online form

12. The new approach
At the end of the planning year each RST reports back on the delivery of coaching services
Step One : Using RADAR the RST provides a description, self assessment of impact and where they wish a case study of the initiatives undertaken.
Step Two: Sport NZ then reviews the RADAR self assessment, conducts a targeted NSO satisfaction survey and makes its own internal assessments.
Step Three: Sport NZ provides feedback to the RST including a coaching services performance valuation which serves as the KPI mechanism.

13. The Real Added Value
RSTs will have a clearer understanding of Sport NZ’s expectations, while at the same time having a high degree of autonomy as to how they approach providing coaching services.
Sport NZ and NSOs will be able to understand better the approach taken by each RST
RSTs will receive more constructive and meaningful feedback from Sport NZ
The automated nature of RADAR will mean a range of reports can be produced that will provide meaningful comparative data for both RSTs and Sport NZ
A central hub for case studies under each type of coaching service initiative can be developed over time

14. As well as forms you will have access to related reports.
This example tells us how many RSTs are using particular strategies within each focus area
You can click on a bar to drill down

15. For example if you drilled into ‘Coach Recognition Project Funding’ you could see which RSTs were in that space, how much they had invested and what they thought their impact was likely to be. Instant and highly transparent…

16. Comments / Questions