1. Powered by the MBTI tool
Building Resilience
Powered by the MBTI tool

2. Objectives
Understand the definition of resilience and the impact of taking control
Identify you at your best and examine what happens under pressure
Understand the impact of type in managing pressure
Develop an understanding of energisers and stressors
Create strategies for building personal resilience

3. Module overview Resilience and taking control MBTI refresher
You at your best...
…and worst
Exploring what happens under pressure and in distress
Energisers and stressors
Strategies to manage impact and build resilience
Action planning

4. Introductions Introduce yourself to others in the room:
Your name and role
Your best-fit type and something you have learnt about yourself through working with type
What do you hope to gain from participating?
What are you bringing?

5. Setting the scene Notice your reactions, thoughts, feelings
Understand and listen to others’ perspectives
Notice others’ reactions and how their style differs
Respect bounds of confidentiality
Openness and curiosity
Practicalities
What else?

6. Resilience

7. Why Building Resilience?

8. Psychological resilience
A definition of psychological resilience is therefore: “The ability for an individual to bounce back to a previous state of normal functioning, after experiencing pressure without negative effect.”

9. Optimal performance

10. Stressors affect people differently

11. Self-awareness “I am able to control only that which I am aware of.
That which I am unaware of, controls me.
Awareness empowers me.”
Anon

12. You at your best…

13. You at your best...

14. Activity 1: At your best... Use page 4 of your stress report
Read the description of ‘What your type is usually like’ and ‘How others describe your type’. What do you recognise in yourself?
Compare this to your description of yourself at your best
Discuss this in pairs
Make notes in your workbook on page 3
ACTIVITY 1

15. MBTI refresher

16. Basic assumptions of type theory
The MBTI questionnaire assesses preferences
Preferences are not absolutes: everyone uses all eight
Preferences are not abilities: MBTI preferences do not tell you what you can and can’t do
There are no better or worse types: all types have potential
People are the best judges of their own type: the MBTI questionnaire is an indicator, not a test

17. The four dimensions of type
Where do you get your energy from?
EXTRAVERSION
INTROVERSION
What kind of information do you prefer to use?
SENSING
INTUITION
What process do you use to make decisions?
THINKING
FEELING
How do you deal with the world around you?
JUDGING
PERCEIVING

18. Extraversion–Introversion
Where do you get your energy from?
External world
Internal world E I

19. S N Sensing–iNtuition What kind of information do you prefer to use?
Real and observable focus
Big picture focus, possibilities S N

20. T F Thinking–Feeling What process do you use to make decisions?
Steps out of problem
Steps into problem T F

21. J P Judging–Perceiving How do you deal with the world around you?
Gets things decided
Keeps options open J P

22. Under pressure

23. The MBTI stress cycle

24. Under pressure

25. Activity 2: Under pressure and worse
Look at:
The bottom of page 4 and page 5 of your Stress Management Report
The description for your type under pressure in your workbook (pages 7 to 14)
Read the description of how others often see your type under pressure. What do you recognise in yourself?
Discuss this in pairs
Make notes in your workbook on page 5
ACTIVITY 2

26. Sensing – under pressure
ESTP / ESFP
Increased focus on wanting enjoyment and so possibly feeling bored
Missing the big picture and struggling to anticipate the future
More drawn towards things which are urgent (rather than important)
Easily distracted and possibly failing to complete tasks
ISTJ / ISFJ
Resisting change and holding on to the status quo
Taking on too much responsibility for others and their actions
Very reluctant to make a decision without all the information
Unable to see clearly beyond the immediate situation

27. iNtuition – under pressure
ENTP / ENFP
Lack of focus on the current reality and repeatedly drawn to future potential
Taking on too much
Enjoying new ideas at the expense of current demands
A strong resistance to the constraints imposed by rules and processes
INTJ / INFJ
Becoming very reflective and spending too long thinking about ‘ideas’
Taking on too much alone
Ignoring the practical realities of the current situation
Keeping ideas to themselves and not sharing these sufficiently with others
Reluctant to tell others about their inner ideas

28. Thinking – under pressure
ENTJ / ESTJ
Becoming overly controlling over tasks and people
Impatient with others who are less efficient
Driving self and others too hard
Forgetting about the impact of actions on others
Seeking closure in decisions too quickly
ISTP / INTP
Believing that everything has a logical answer
Being indifferent to social values and needs of others
Being too expedient in getting things done
Discomfort with emotional expression – both self and others

29. Feeling – under pressure
ESFJ / ENFJ
Becoming overburdened with other people’s needs
Avoiding conflict in order to emphasise harmony
Being over-attached to values in the face of business needs
Liable to take feedback too personally
ISFP / INFP
Believing that their values are the right ones
Taking the problems of the world upon themselves
Struggling to find an environment where they can be true to themselves
Holding on to resentment

30. Understanding stressors and energisers

31. Identifying your stressors

32. MBTI types and stress triggers

33. Activity 3: Your stressors
Look at the cards and choose three things that you identify as stressors for you
In groups of three, discuss the words you’ve chosen and why; notice the differences with your group
Review this alongside the information on page 6 of your report and the MBTI types and stress triggers in your workbook (page 17)
Make notes in your workbook on pages 16 to 17
ACTIVITY 3

34. Activity 4: Your energisers
Look at the cards and pick up three that show things that energise you
In your group, discuss the words you’ve chosen and why you chose them
Notice the differences within the group
Make notes in your workbook on page 20
ACTIVITY 4

35. Developing strategies for handling pressure and building resilience

36. Building resilience

37. Three core strategies for resilience
Accept the reality
Willing to face what is happening
Find a purpose
Looking for the personal or wider meaning in the situation
Improvise
Trying out different ideas
Using all available resources and adapting them
Adapted from How Resilience works. Diane L. Coutu HBR.

38. Activities that build resilience
Source: American Psychological Association

39. Activity 5: My current strategies
With a partner, discuss:
A stressful or tough situation you are faced with at the moment
How are you managing yourself in this situation?
What strategies are you using to manage the stress?
Refer to your workbook and highlight any of those recommended by APA (page 21)
Refer to pages 7 to 9 of your report
What other, less helpful strategies are you using?
How does this compare to how you usually deal with tough situations?
Make notes in your workbook on pages 23 to 24
ACTIVITY 5

40. Activity 6: What else could help you?
Make notes in your workbook (pages 27 to 28) of actions you will take to:
Recognise when you are getting stressed
Manage tough situations
Build your resilience
In your group, create a flipchart showing some key actions you will take
Be prepared to share these with the rest of the group
ACTIVITY 6

41. What next?

42. Summary
Understand the definition of resilience and the impact of taking control
Explore you at your best and what happens under pressure
Understand the impact of type in managing pressure
Develop an understanding of energisers and stressors
Create strategies for building personal resilience

43. To close Everyone to share:
One thing you have learned about yourself or others today

44. Thank you!