1. ISTANBUL 2008 Beyond the Poseidon Challenge, Developing Quality in the
Agency and Broking Industries
Jonathan C. Williams FICS
General Manager - FONASBA

2. FONASBA’s COMMITMENT TO THE POSEIDON CHALLENGE 2006: “To use the resources of our members around the world to produce a database of port reception facilities for slops and other residues of liquid cargoes”

3. RESULT: The publication, at the 2007 INTERTANKO Tanker Event in Houston, of the FONASBA Port Reception Facilities Survey
15 countries
Approximately 90 ports
More than 110 separate reception facilities
Available from the FONASBA website:
- Documents

4. WHAT NEXT ?? Update to the Poseidon Challenge Booklet
Continue work in IMO on development of Standard Ship-Generated Waste Delivery and Receipt forms
Encourage adherence by ports and terminals to their obligations for the provision of reception facilities under MARPOL
Undertake a similar exercise for dry bulk cargoes

5. THE FONASBA QUALITY STANDARD
What is it?
Why do we need it?
What does it aim to achieve?
Who can achieve it?

6. THE FONASBA QUALITY STANDARD
What is it?
A means to identify an agent or broker that is committed to providing this highest levels of professional service to his principal

7. THE FONASBA QUALITY STANDARD
Why do we need it?
The increasing responsibilities and liabilities placed upon the agent and broker in the service of his principal, and the consequent need to maintain high levels of service provision

8. THE FONASBA QUALITY STANDARD
What does it aim to achieve?
An increase in the level of professionalism in the industry
Greater awareness of the role of the agent and broker and of FONASBA

9. THE FONASBA QUALITY STANDARD
Who can achieve it?
Any company member of a FONASBA association that meets and maintains the relevant criteria

10. THE FONASBA QUALITY STANDARD
What are the criteria?
Membership of a FONASBA association
Proof of financial probity and appropriate measures to protect a principal’s funds,
A commitment to staff training
- Quality Standard

11. THE FONASBA QUALITY STANDARD
Compliance Monitoring
Undertaken at least biennially by national association
Regular updates to industry

12. THE FONASBA QUALITY STANDARD
Current Progress:
UK and US associations already approved
Other associations developing appropriate criteria

13. THE FONASBA QUALITY STANDARD
Industry Support:
“INTERTANKO wholeheartedly welcomes the the introduction of FONASBA’s Quality Standard..” – Dr. Peter Swift, Managing Director
“FONASBA … deserves congratulation for persisting in this worthwhile exercise…”
Leader Article, Lloyd’s List

14. FONASBA’s COMMITMENT TO THE POSEIDON CHALLENGE 2008: “To ensure that the ship broking and ship agency sectors continue to play a leading role in achieving the “Three Zero’s” of the Poseidon Challenge”