1. PCBO Community Meeting
Student Financial Services Update
May, 2017

2. Student Financial Services Update
New University Cash Handling Policy

3. Student Financial Services Update
New University Cash Handling Policy
Signed by president and effective as of April 26th
New policy is a streamlined and more simplified version from the previous policy
New policy located on website:

4. Student Financial Services Update
New policy’s purpose and focus:
Accountability – who has access to cash and cash equivalents, and where
Separation of duties – no one individual can be involved in all steps of cash handling
Security – protection of loss or misuse of cash and cash equivalents
Alignment with ICSUAM policies

5. Student Financial Services Update
New cash handling policy rollout plan:
Build awareness of new policy (PCBO, e-memo, and web)
Review roster of approved cash handling sites and update custodians
Meet with cash handling sites and provide updated training
Improve forms and approval/change processes
Audits (who DOESN’T love audits?)

6. Student Financial Services Update
Current list of approved cash handling sites:
Activity Center
Admissions/Student Outreach
Arts & Lectures
Associated Students
Athletics
Campus Recreation
Chronicle
Extended Learning
Facilities
Global Education
Health Services
IPC
IITS
Library
Library Media Center
Parking
Procurement
Risk Safety
Science Hall
Visual & Performing Arts
If you are not on this list, and collecting cash or cash equivalents – please contact Cassandra Stone in SFS asap
x4486

7. Student Financial Services Update
New Student Fees Collection Process

8. Student Financial Services Update
New student fees collection procedures
Fees due-date moving closer to term start (2 weeks prior)
30-days past-due aligns with add/drop deadline
Discontinuing use of “ Fee Deferment” terminology
Creation of new service indicators that identify populations who will be exempt from enrollment cancellation

9. Student Financial Services Update
New student fees collection procedures
Student classifications that will be exempt from enrollment cancellation:
Any student with a FAFSA on file
Third-Party contract students
Veterans
Students with fee waivers
International students due to arrive late
Select few Extended Learning students

10. Student Financial Services Update
Students with past-due balances:
At 30-days past-due (near add/drop deadline), a Hold will be placed on their account, preventing further enrollment
A $15 late fee occurs at 30, 60, and 90 days past-due if balance remains unpaid
Students with an unpaid balance that is 30-days past-due or greater will not be allowed to register for future terms or sessions until full payment is received
Students can sign up for the published payment plan through the first six weeks of the term

11. Student Financial Services Update
Thank You!

12. Student Financial Services Update
Transitioning to the new procedures:
Improved communications that proactively identify students exempt from enrollment cancellation and notify them of payment responsibilities
Educating students about payment options (loans, payment plans)
Avoiding temptation to make exceptions or sending to Nasrin (collector) for “special payment plan”
Discontinue temporary hold-removals that result in a greater balance, and more risk to student and university

13. Student Financial Services Update
Thank You!