1. Information Technology 2016 Budget Presentation

2. I.T. – What We Do
Information Technology interacts with all county departments and the general public. We manage the repository of electronic public records and distribution of the records on the internet. We work directly with all county departments to provide customer support, configuration changes, and project assistance. In the past year, IT implemented significant projects, phone system change, updated a network security devices, and added storage space for county records. The GIS division is crucial for property records for the public and helping other departments to explain land based decisions. One of the goals to align the IT projects and performance with the overall goals presented in the Council's Strategic Plan.

3. I.T. – 2015 Factoids County Website Traffic –
800-1,200 visits per day on weekdays.
visits per day on weekends.
Manage and Maintain over 300 computers across 10 different buildings and remote users.
Responded to 2,600 services calls during the past year while also working on IT projects.
Summit County was recognized by the Center of Digital Government as one of the top ten digital counties in 2015.

4. S.W.O.T. Analysis – I.T. Strengths
Continually improving communications and technology
Great teamwork and synergy
Responsive to customer needs.
Weaknesses
Training – IT Employees and all County Employees
Internet bandwidth – bandwidth and reliability
Documentation – Need for standardization of forms and procedures
Opportunities
Promotion of services and solutions
Mobilizing more field & professional employees of the County – VDI concept
More user friendly Sire Platform
Threats
Cyber-security threats continue to change at a rapid pace, liabilities and different regulations continue to grow
Third Party Breaches & Liability
Continuity of Services during disruptions

5. Personnel – I.T.
Our department has maintained level staffing since before 2009

6. Budget Analysis – I.T.
2016 Budget is within same levels as 2015 Budget
Decrease from 2016 Request is due to salary & benefit changes with staff turnover and reduction in training/travel line item.

7. Questions?