1. What Makes for Great Virtual Reference
What Makes for Great Virtual Reference? A Madlibs Method of Discovery Suzanne Bernsten & Rachel Minkin, Lansing Community College
Supplies:
Everyone has a copy of
an award winning VR transcript with the librarian portion deleted
the Research Help Now Virtual Reference Behaviors Checklist
Goal:
Working together as a group, be the award winning librarian!
Directions:
You have 10 minutes to fill in librarian portion (a la Madlibs!) using the Behaviors Checklist as a guide. Each team may have very different transcripts by the end of the session.