1. Problem Solving and Information Exchange: Chairs 201
Robert E. Hanyak, AuD
University of the Pacific
Kenn Apel, PhD
University of South Carolina

2. Overview of Topics Intent is to cover three topics
Challenges and effective strategies for optimal division of administrative duties
Dealing with challenging colleagues
Tenure and promotion decision-making strategies
We will introduce the topic, open it up for discussion, and provide roughly 30 minutes before moving to the following topic

3. Challenges and Effective Strategies for Optimal Division of Administrative Duties
Serving as department chair and also program director
Handling the increasing demands from central administration and/or the dean’s office:
Recruitment
Admissions
University/accreditation issues
Budget
Philanthropy

4. Challenges and Effective Strategies for Optimal Division of Administrative Duties
Balancing chair duties with continuing expectations for teaching and research
Determining what duties can be shared with other faculty
Challenges when most faculty are at the junior level

5. Dealing with Challenging Colleagues
Tips learned from working with HR and lawyers
Resurrecting your “counseling skills”
Use active listening
Develop and verbalize hunches
Use constructive confrontation
Use of I vs. you statements
Descriptive and inferential language vs. evaluative language
Be open and ready to make difficult but appropriate decisions that are best for department

6. Tenure and Promotion Decision-Making Strategies
Role of the department chair in supporting junior faculty in achieving T&P
Knowing when to counsel/advise junior faculty to seek another position