1. New Customer Name & Passport Requirements Effective 05 October 2016
Trenitalia Direct
New Customer Name & Passport Requirements
Effective 05 October 2016

2. New Customer Name Requirements
All customer names are required for Trenitalia Direct Print at Home tickets for all domestic night trains
Euronet channel – update to the passenger assignment screen, requiring all customer names to be assigned
Web channel – names are already captured, so there will be no change
This change does not apply to Trenitalia paper tickets

3. New Customer Name Requirements

4. New Customer Name Requirements
New Print at Home ticket layout

5. New Passport Number Requirements
Passport number is required for Trenitalia domestic night trains – print at home tickets
Web channel – update has been made to capture the passport number
Euronet channel -
This change does not apply to Trenitalia paper tickets

6. New Customer Name & Passport Requirements
PNRs that are pre-confirmed (up to 48 hour TTL) can still be issued without all names assigned. Generic names will print
PNRs that are not pre-confirmed will need to be rebooked and all customer names assigned