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5 The Physician-Patient Relationship
Journal Topic: What rights does a physician have when practicing medicine and when accepting a patient.
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Learning Objectives Define the key terms.
Describe the rights a physician has when practicing medicine and when accepting a patient. Discuss the nine principles of medical ethics as designated by the American Medical Association (AMA). continued on next slide
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Learning Objectives Summarize “A Patient’s Bill of Rights.”
Understand standard of care and how it is applied to the practice of medicine. Discuss three patient self-determination acts. Describe the difference between implied consent and informed consent.
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Physician–Patient Relationship
Both must agree to form relationship for there to be contract for services (implied contract) Under contract for services, patient can expect doctor to provide medical service for as long as necessary continued on next slide
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Physician–Patient Relationship
Patient must confide truthfully to physician Physician is not liable if critical information withheld Patient information is confidential Includes overheard or read
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Physician's Rights Right to select patients
Right to refuse service to patients Right to determine type of services provided Right to be paid for services rendered Right to withdraw from relationship Right to vacation and time off
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Physician's Responsibilities
AMA's Statement of Principles Human dignity Honesty Responsibility to society Confidentiality Continued study continued on next slide
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Physician's Responsibilities
AMA's Statement of Principles Freedom of choice Responsibility to improve community Responsibility to patient is paramount Must support access to medical care for all people
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Physician's Duties Patient welfare above financial interests
Professional courtesy Report any unethical conduct by other physicians Recommend second opinions when necessary continued on next slide
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Physician's Duties Do not engage in sexual conduct with a patient during the physician-patient relationship Do not treat family members except in emergencies
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Professional Practice Responsibilities
Duties during a medical emergency Cannot ethically or legally turn away patient in an emergency situation If unable to treat patient, then must call for emergency assistance Patients cannot be turned away if indigent or uninsured
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Duty to Treat Indigent Patients
"Dumping crisis" EMTALA Requires patient stabilization in an emergency Physician has right to select which patients to treat Physician does not have right to drop or abandon patients once treatment is agreed upon
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Duty Not to Abandon a Patient
Once physician agrees to take care of patient, contract may not be improperly terminated Physician may be charged with abandonment if formal notice of withdrawal is not given Civil wrong, or tort Physician must allow patient time to seek service of another physician continued on next slide
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Duty Not to Abandon a Patient
Licensed healthcare providers are also subject to this principle Dentists Physician assistants Nurse practitioners
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Noncompliant and Incompetent Patients
Fails or refuses to cooperate Incompetent Unable to provide for own needs Status decided by court of law
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Duty to Treat Patients with AIDS
Unethical to refuse to treat, work with, or provide housing for person who is HIV-positive or has AIDS Physician, by law, must make full report to state about any patient who is HIV-positive or has AIDS Ethical dilemma Report required regardless of consequence continued on next slide
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Duty to Treat Patients with AIDS
Ethical considerations Persuade patient to inform his or her partner(s) Notify authorities if concerned that patient will not inform others As last resort, notify patient's partner(s)
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Exposure of Health Care Workers to Patient's Blood
A 0.3 percent risk of contracting HIV after blood exposure, according to the CDC HIV testing of patient's blood allowed in some states
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Restrictions on HIV-Infected Healthcare Workers
Various recommendations, but no rules AMA American Academy of Orthopedic Surgeons Federation of State Medical Boards Strongest statement Recommends names of HIV-infected healthcare workers be reported continued on next slide
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Restrictions on HIV-Infected Healthcare Workers
Various recommendations, but no rules CDC Testing all healthcare workers would be prohibitive No ethical duty to disclose HIV status if no significant risk presented to patients
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Duty to Properly Identify Patients
Identify patient both by stating his or her name and examining any other identification Arm band Driver's license Use discretion with patient sign-in sheets to protect confidentiality Have patient state name
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Duty to Respect Confidentiality
Speak in low voice Glass enclosure should separate front desk receptionist from waiting room Sign-in sheet should consider protection from subsequent patients
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Duty to Tell the Truth Many believe principles of justice apply when dealing with truth-telling Try to determine the "just" action for patient Just action may be at variance with obligation of confidentiality Confidentiality may be overridden when life or safety of patient is endangered
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Patient's Rights Right to confidentiality
Privileged communication Right to give informed consent Right to privacy Right to be informed of advantages and potential risks of treatment Right to refuse treatment
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Confidentiality All information and records about treatment will be kept confidential by physician and staff unless consent to release is obtained Breach of confidentiality is both unethical and illegal continued on next slide
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Confidentiality Medical Patients Rights Act Privileged communication
All patients are entitled to have privacy respected and medical records handled confidentially Privileged communication Confidential information told to a physician or attorney by a patient HIPAA regulations must be observed (Chapter 10)
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Patient Self-Determination Acts
Advanced directive Living will "Do Not Resuscitate" order Durable power of attorney Uniform Anatomical Gift Act Patient may revoke these documents Family may consent on the deceased patient's behalf
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Definition of Minors Minor In Loco parentis Parens patriae
Person under the age of maturity (18 in most states) In Loco parentis Person assigned by court to stand in place of parents Parens patriae State takes over care for minor continued on next slide
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Definition of Minors Mature minor
Person in mid to late teens who, for health care purposes, is considered mature enough to comprehend physician recommendations and give informed consent continued on next slide
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Definition of Minors Emancipated minor
Person in mid to late teens who legally lives outside parents' or guardian's control Proof should be included in medical record
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The Patient's Responsibilities
Follow physician's instructions Make follow-up appointments and monitor treatment and medication use if requested by physician Be honest Pay for medical services Provide informed consent
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Consent Voluntary agreement by patient to allow medically trained person to touch, examine, and perform treatment Two types Informed (expressed) consent Implied consent
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Doctrine of Informed Consent
Informed or Expressed Consent Patient agrees to course of treatment after being told consequences of having or not having certain procedures and treatments Signature indicates patient understands limits or risks involved as explained by physician continued on next slide
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Doctrine of Informed Consent
Requires physician to explain in understandable language Diagnosis Nature of proposed treatment Advantages and risks of treatment Alternative treatments available to patient continued on next slide
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Doctrine of Informed Consent
Requires physician to explain in understandable language Potential outcomes of treatment What might occur—risk and benefits—if treatment is refused
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Implied Consent Patient indicates by behavior that he or she accepts procedure i.e., offers arm to have blood sample drawn Consent is assumed in medical emergencies, when patient cannot respond to give consent
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Exceptions to Consent Need not inform of commonly known risks
Need not inform if disclosure of risks may be detrimental to patient Need not inform if patient asks physician not to disclose risks continued on next slide
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Exceptions to Consent Not required to restore patients to original health Cannot elicit cure for every patient Cannot guarantee successful results of every treatment
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Refusal to Grant Consent
Adult patients conscious and mentally capable have right to refuse any medical or surgical treatment Refusal must be honored no matter what patient's reasoning Failure to respect right of refusal could result in liability for assault and battery
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Role of Health Care Consumer
Do not self-medicate Be honest with physician Assist physician in prevention of medical errors
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