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An Assessment of Psychosocial Hazards in the Workplace

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Presentation on theme: "An Assessment of Psychosocial Hazards in the Workplace"— Presentation transcript:

1 An Assessment of Psychosocial Hazards in the Workplace
Results for [Organisation X] (date) © Copyright 2014

2 Outline People at Work Project - Context
People at Work Project - Implementation Process People at Work Project - Survey Respondents and Response Rates Main Findings for Organisation Main Findings for Workgroups Main Findings for Workplace Bullying Summary Next Steps

3 Context The People at Work Project is a psychosocial risk assessment process. It aims to help organisations identify and manage psychosocial hazards that are detrimental to the psychological health of workers.

4 Implementation Process
5-Step Risk Management Approach for the People at Work Project

5 Survey The psychosocial risk factors included in the survey are based on a comprehensive review of the occupational stress literature. Research highlights the importance of managing high levels of Job Demands (i.e., work pressures) and low levels of Job Resources (i.e., protective factors) as these have been shown to have a detrimental effect on the psychological health of workers. The People at Work Survey assesses:     High Job Demands Low Job Resources Role Overload Job Control  Role Conflict Supervisor Support Role Ambiguity Co-Worker Support Cognitive Demand Praise and Recognition Emotional Demand Procedural Justice Group Task Conflict Change Consultation Group Relationship Conflict

6 Respondents - Organisation
# workers invited to participate. # responded. #% response rate.

7 Respondents - Workgroups
Response rates for each workgroup were: Workgroup Responses per Workgroup Response Rate per Workgroup Percent of Total Surveys Received Workgroup 1 # #% Workgroup 2 Workgroup 3 Workgroup 4 Workgroup 5 Workgroup 6 Workgroup 7 Workgroup 8 Workgroup 9 Workgroup 10 No Workgroup specified Total

8 Results - Psychological Well-Being
#% agree to High Levels of Psychological Well-Being Australian Benchmark is 62%    

9 Results - High Job Demands
#% agree to High Levels of Job Demands Australian Benchmark is 20% Results are broken down for each of the 7 Job Demands    

10 Results - Low Job Resources
#% agree to Low Levels of Job Resources Australian Benchmark is 10% Results are broken down for each of the 6 Job Resources    

11 Results - Workgroups Workgroup results for High Psychological Well-Being, High Job Demands, and Low Job Resources are compared against the overall results for the organisation.    

12 Results - Workgroups (High Job Demands)
Workgroup results for each of the 7 High Job Demands are compared against the overall results for the organisation.

13 Results - Workgroups (Low Job Resources)
Workgroup results for each of the 6 Low Job Resources are compared against the overall results for the organisation.    

14 Results - Workplace Bullying
Experience Bullying Witnessing Bullying “In the past 6 months, have you experienced workplace bullying in your workgroup?” “In the past 6 months, have you witnessed workplace bullying in your workgroup?” #% never #% rarely to some of the time #% monthly to almost daily

15 Results - Type of Workplace Bullying
Workers were asked to indicate how often they had experienced the following behaviours in the last 6 months. Behaviours with the 3 highest percentages across monthly, weekly, and almost daily are shaded in red.

16 Results - Source of Workplace Bullying
Workers who indicated that they had been subjected to workplace bullying, or experienced one or more behaviours, were asked to indicate the source(s). The source(s) with the highest percentage is shaded in red.

17 Summary (Strengths and Weaknesses)
This is what your organisation manages well compared with other organisations in Australia: [insert summary statements from executive summary of your report] This is what your organisation manages less well compared with other organisations in Australia:

18 Summary (Achieving Best Practice)
For your recommendations, High Job Demands and Low Job Resources that are 10% or greater in prevalence have been identified as areas to inform the design of interventions within your organisation. Reduce: [insert job demands listed in executive summary of your report] Increase: [insert job resources listed in executive summary of your report] These psychosocial risk factors have been shown to have a negative impact on Psychological Well-Being and thus it is suggested that your organisation focuses on interventions designed to reduce these factors.

19 Consulting on Outcomes
Next Steps Step 4 Taking Action Step 5 Reviewing and Improving Step 3 Consulting on Outcomes Share Results Explore Generate Ideas Action Plan Review Share the outcomes of the survey process with your workers Use multiple communication mediums (intranet, e-newsletters, team meetings, and so on) Explore any issues raised in more detail (e.g., in focus groups) in order to confirm the main findings of your report Through focus groups or small group meetings, generate ideas for managing the key psychosocial risk factors identified Develop, communicate, and implement a Risk Control Plan Regular review, evaluation, and communication of action against the Risk Control Plan

20 Disclaimers Partner Organisations The views, opinions, findings, conclusions, or recommendations contained in this publication are those of the authors and do not necessarily represent those of the Partner Organisations, including their employees or administration. The Partner Organisations make no statements, representations, or warranties about the accuracy or completeness of, nor should you rely on, any information contained in this publication. The Partner Organisations disclaim all responsibility and liability (including, without limitation, liability in negligence) for any expenses, losses, damages, and costs you might incur as a result of the information being inaccurate or incomplete in any way, and for any reason or in any way from the use of, or reliance on, the information contained in this publication.


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