2. Benefits-led IT at Newcastle
Briefing Session: 22nd February 2010

3. Aim
Identify and embed great IT-enabled Business Transformation practices in UK HEIs.

4. Objectives
Further enhance the leadership skills of senior managers engaged in IT-enabled transformation.
Enhance benefits realisation from real, current projects at Newcastle University (including some already underway, or about to start).
Build up a ‘toolkit’ of good practice and capture it in formats that allow for multiple use and re-application across Newcastle University and other HEIs.

5. How can we best contribute to, and gain from, the Programme?
Expectations?
Of programme leaders?
Of participants?
Of wider stakeholders?
How can we best contribute to, and gain from, the Programme?

6. Expectations: of leaders…
Capture and share outputs from sessions
Define requirements accurately
Provision of best practice guidelines for benefits realisation
Provide external perspectives
Create vision of how things should be
Drive this programme forward actively
Be clear why we are doing this

7. Expectations: of each other…
Bring along and share experiences
Commit to staying the course
Enthusiasm and openness to change & to take the stuff on board and use it
Looking beyond the technology to solutions that meet the needs of people in the University

8. Provisional outline of the benefits workshops
Engage
Day 1
Explore
Day 2
Evolve
Day 3
Day 4
Evaluate
Day 5
Engage: introductions Explore: the opportunities & challenges of benefits realization from IT.
Explore: the transformation toolkit
Evolve: introducing the Investment Portfolio
Evaluate: review of day & agree action plans.
Benefits planning:
benefits principles / overview of the framework & introduction to driver analysis
Building a stronger business case / effective measurement
Benefits review: project focus
the benefits dependency network
Stakeholder management
Benefits delivery:
management of business change
adapting the approach +
agile principles and practices
Milestone review
Risk management: a benefits perspective
Benefits review: portfolio review & planning
Benefits exploitation
Establishing development plans (for the individual and the organisation)

9. Focus on move to live service
Proposed projects
Project
Impact
(can get involved early)
Opportunity to learn
Size (manageable)
External to ISS involvement
P2P Y
NUMed N
RECAP
Focus on move to live service
DR Testing

10. Exploratory projects – Key Factors
Exploitation: make more of what we have
Portfolio & prioritization
Flexible governance
Authentic student voice

11. Questions to Consider
When do you make a stand, as IS professionals? What does that mean you stand for, as IS professionals?

12. Thank you