1. Apprenticeships Update
Sarah Appleby
Programme Manager Mental Health and Learning Disabilities
Mental Health Transformation Theme
Widening Participation, Workforce and Apprenticeships Project
Learning Provider Group Meeting 1st March 2017

2. Return on Investment What is ROI?
Definition: “A performance measure used to evaluate the efficiency of an investment or to compare the efficiency of a number of different investments” (
ROI = Gain from Investment – Cost of Investment
Cost of Investment
“The key to sustaining an apprenticeship program over time is to balance the interests of the employer, the apprentices, and the incumbent workforce. A successful program is one in which all three groups see benefits.” (Economics, Statistics and Administration, US Dept of Commerce)

3. Costs and Gains Costs: Financial: Levy
Resources: staff, mentorship and supervision, training materials, recruitment, procurement/contracting
Management: organisational leadership, communications, engagement, policies/procedures/guidance, partnerships
Human Resources: HR advice and support, contracts, probation periods, job descriptions and person specifications for apprentices, pastoral care, additional support for people with physical and/or learning disabilities/mental illness, supernumery time, 20% of the job training

4. Benefits Patient and Service Delivery:
Quality, time/cost efficiencies, increase staff to patient ratio, improved/increase/additional service delivery, filling skills gaps, contribution to reducing CPD costs, increase patient satisfaction, introduction of contemporaneous and contribution to research and innovation of treatment approaches, partnership approaches (integrated care)
Workforce:
Staff retention rates, reducing recruitment costs, gain a pipeline of skilled employees, and develop future managers, reducing CPD costs, filling skills gaps, access to a greater pool of workers and ability to target specific groups of job candidates, creation of new training and qualifications
Soft skills:
Apprenticeships lead to improved employee engagement, greater problem-solving ability, flexibility to perform a variety of tasks, and a reduced need for supervision. Contribute to organisations values, behaviours and culture
Social Return on Investment: “A framework for measuring and accounting for this much broader concept of value; it seeks to reduce inequality and environmental degradation and improve wellbeing by incorporating social, environmental and economic costs and benefits.” Cabinet Office of the Third Sector

5. Benefits and Costs of Apprenticeships – Road map for measurement

6. Where to start – Benchmarking?
One suggested approach
Identify area/professional group new to apprenticeships
Decide what, how and when to evaluate
Data – utilise the same metrics for benchmarking and for evaluation

7. Methodology for Calculating ROI

8. Some Questions to Consider…
Is apprenticeship integrated with your production and other strategic priorities?
Where does apprenticeship fit in your overall talent development strategy?

9. References
accessed 28/02/2017