1. Leading Change
Stephanie Shi, PhD
October, 2016

2. Learn a systemic approach to lead organizational change
OBJECTIVES
Learn a systemic approach to lead organizational change
Apply the model to assess real challenges at work
Identify and prioritize leadership actions to impact change

3. Challenges in Organizations:
What is a change you are trying or would like to make in your organization?
What are the obstacles?

4. Falsely urgent – firefighting Complacent
Common obstacles:
Disengaged
Falsely urgent – firefighting
Complacent
Lopsided – management vs. leadership
Siloed

5. 8 Biggest Mistakes
Allowing too much complacency,
Failing to create a sufficiently powerful guiding coalition,
Underestimating the power of vision,
Under communicating the vision by a factor of 10x-100x,
Permitting obstacles to block the new vision,
Failing to create short-term wins,
Declaring victory too soon,
Neglecting to anchor changes firmly in the corporate culture.

6. the multi-step process
The key lies in understanding
why
organizations resist needed change and
the multi-step process
to achieve it, and
how leadership is critical to drive the process in a socially healthy way.

7. John Kotter’s 8-Step Model for Acclerate Change
Step 8: Institute Change
Step 7: Sustain Acceleration
Step 6: Generate Short-Term Wins
Step 5: Enable Action by Removing Barriers
Step 4: Enlist a Volunteer Army
Step 3: Form a Strategic Vision and Initiatives
Step 2: Build a Guiding Coalition
Step 1: Create a Sense of Urgency