1. Portal User Group Meeting
December 9, 2010

2. Agenda Welcome Accessibility Committee Update
Introduction to Usability Testing – Sharon Clapp, State Library
Updates & Reminders
Classic DSF
FrontPage
V3 Template
SurveyMonkey
Forms and Data Collection
Visitor Statistics Update
Digital Signage
Social Media Policy
Domain Teams
Open Discussion

3. Welcome

4. Accessibility Committee Update
Pam Casiano

5. Accessibility Committee
For all Accessibility Information, sign up on the ListServ

6. Introduction to Usability Testing
Sharon Clapp, State Library
Nancy Peluso, State Library

7. Updates & Reminders

8. Classic DSF Web FileManager Issue Editor Issues with IE8
Java Version 6 Update 22
Editor Issues with IE8
DSF Content Admin Training
Deleting Content
Contacting PMG (RFS Ticket)
What’s next for DSF?

9. Windows 7 and FrontPage Cannot Save a HTML Page
“Not enough memory available to complete the operation”
We are working on a roadmap to address this issue
Working with Microsoft
Looking at other products
Addressing how these sites will be hosted in the future

10. V3 Templates 49 sites are now on the V3 template
18 Sites are in progress
We’d like to move all agencies to the new template. If you have not signed up already, please fill out V3 Conversion Form at

11. SurveyMonkey We have purchased SurveyMonkey
If you would like to create a Survey using SurveyMonkey:
Fill out a Work Request
Schedule time to come to DOIT
PMG will provide basic training to create your survey
PMG will provide a workspace for you at DOIT to create the survey

12. Forms and Data Collection
Sensitive data should not be collected through a standard online form
Data collected through a standard online form is stored in the DMZ which is the least secure segment of our network
If you are collecting sensitive data now, please contact us

13. WebTrends WebTrends is still running
Remaining (i.e. non-requested) profiles are being analyzed
We are only gathering the last six (6) months of data for these profiles
If you are interested in gaining access to view these profiles, submit a Work Request

14. Privacy Policy We have drafted a new version of the Privacy Policy
The CIO must approve the Policy, then it must be approved by the Governor’s Office
We do not believe this will happen until the new administration takes over

15. Privacy Policy – Interim Solution
We are looking into adding an Amendment to the existing Privacy Policy
Amendment 1 would specifically address the use of persistent cookies
We have set up meetings to discuss the viability, legality, and strategy of adding this Amendment
When the new administration is in place, we will resume pushing through the new Privacy Policy

16. Google Analytics
We will begin implementing Google Analytics on all DSF sites as soon as the policy is amended
We will add the proper JavaScript code to the template of each site
We will provide the correct JavaScript code and instructions for implementation for non-DSF sites
Agency Webmasters will have to install the code on ALL pages that need to be tracked
Submit a Work Request for if you are interested

17. Google Analytics
Submit a Work Request to View your Google Analytics reports
To view your reports for Google Analytics, each Agency will need a Google account
If your Agency already has one, we can use that
If not, one will have to be created
A valid address is required

18. Google Analytics – Reminders
Google Analytics only goes from point-in-time forward
We cannot go back (or re-do) past data
Be Prepared! Google Analytics will have different numbers than WebTrends
We will offer some training in Google Analytics after the beginning of the year

19. Google Analytics and WebTrends
Historical data will continue to be retained in WebTrends
We recommend you use Google Analytics data for your reports when possible. It is more accurate.

20. Digital Signage
“Digital signage” refers to a file on a State or State-sponsored web page or application in a location or manner reserved, designated and/or appropriate only for the State’s current Governor or Lt. Governor.

21. Digital Signage In-Scope Digital Signage
Examples of digital signage include:
Executive Image Files (official photos) (i.e. jpeg, GIF)
Audio, Video, or other multi-media files featuring a message from the Governor
• Online greetings, letters or auto-replies (text or video).
Digital signage may be located in a number of areas sponsored by the State, such as:
Online applications (agency or vendor maintained)
Official agency websites (ct.gov, state.ct.us, other )
Official agency social media sites
Program-specific or interagency websites (ct.gov, state.ct.us, other)
Special purpose sites associated with an agency program or public awareness
campaign, including related social media sites.

22. Digital Signage
(1) Identify and document the location and type of digital signage that identifies the current Governor and Lt. Governor in a location or manner reserved, designated and/or appropriate only for the State’s current Governor or Lt. Governor
(2) Determine actions necessary to accommodate the changeover in administration
Such actions will generally fall into one of three categories:
Suspend (remove, until replacement is available/authorized)
Replace (with new, or interim image, if available/authorized)
Remove (remove, do not replace)
(3) Secure and document approval from the agency head or other appropriate agencyofficials for course of action, and the timing of such action
(4) Assign responsibility for executing changes to the appropriate party
(5) Confirm and document changes as they occur

23. Social Media Policy
The Social Media Policy has been approved and is available on DOIT’s website at
A small workgroup has been meeting to develop the guidelines to go along with the policy

24. Social Media Policy
We will be creating a list of legitimate State of Connecticut Facebook and Twitter sites and posting it on CT.gov
We will be sending out a request to register any social media sites you currently have
We also need to know the contact information for the administrator of each Social Media site

25. Enterprise Architecture Standards
The State of Connecticut Enterprise Architecture (CTEA) is a comprehensive blueprint used to manage and align the State's Information Technology (IT) assets, operations, and projects with its operational characteristics
The Enterprise Architecture Standards Process (EASP) involves 9 Technology Architecture Domain Teams who research and evaluate technology products while considering Total Cost of Ownership (TCO) and limitation of options and skill set requirements to establish a consistent set of technical and product standards for use by all state agencies in the enterprise.  The process also involves input from technology support groups who provide detailed specifications for specific domain categories.

26. Enterprise Architecture Standards Cont.
Domain Teams
Application Development
Data Management
Collaboration & Directory Services
Enterprise System Management
Middleware
Networking
Platform
Security
Web/eGov

27. Enterprise Architecture Standards Cont.
Web/eGov Standards Include
Web publishing and Content Management
Technical Standards
Web Browsers
Web Page Creation and Editing
Web Content Management System (WCMS)
Graphic/Photo Editors
Multimedia Content Development
Video Editors
Video Captioning Tools
Search Engines
eCommerce
Online Payment Processing

28. Enterprise Architecture Standards Cont.
Updates are done every six months
Web/eGov Domain and the Application Development Domain are being combined
Combined Group adding new standards for
Portal
Link Checker/Orphan checker
Forum
Online Publication Creator

29. PMG Planning to Purchase
Link Checker – Desktop Tool
Orphan checker – Desktop Tool
Forum – Server based

30. Open Discussion