1. e-GOVERNANCE IN KERALA
June 05, 2012
23rd August, 2014
Ernakulam

2. Agenda for the day e – Governance Vision IT Framework Major Projects
e – District
Cloud Infrastructure
e – Procurement
e – Office
Service Plus
CERT-Kerala

3. Provide services which are Effective Transparent and Efficient
e - Governance Vision
Provide services which are
Effective
Transparent and
Efficient

4. Major ICT Projects @ a glance Core IT Infrastructure
IT Framework
Major ICT a glance
Core IT Infrastructure
Framework for
e-Service Delivery
Common Applications
Bouquet of Projects
State Data Centre (Old and New)
Cloud Infrastructure
KSWAN
Citizen Service Centers (CSCs)
Video Conferencing
Citizen’s Call Centre
e-District
Service Plus
State Service Delivery Gateway
M Governance (Messaging, Voice & Data services)
e-Procurement
e-Office
SPARK
Service
Core IT Infrastructure 4

5. Major Projects

6. e- District

7. e – District - achievements
Coverage
14 Districts
1600 locations
Transactions
80 Lakh+ online Transactions
Service Delivery Channels
2200 Akshayas
Online Portal
Vritham &
Travel
Safe return
Trekking up
Users
3200+ Dept. users
2200+ Akshaya users
Services
500+
Certificates, RTI, PG,
Payment services
Trekking
down
Darshan
Collect
Prasadam
User Authentication
First State to integrate with Aadhaar for user verification

8. e-District – Major Milestones
Mar -2011
Dec-2012
Mar -2013
Oct-2013
Dec
2014..
Dec – 2010
The e-district pilot project rolled in Kannur with 23 certificates
E-District pilot Launch In Kannur
E-District pilot Launch In Palakkad
Mar -2011
The e-district pilot project rolled in Kannur with 23 certificates
Start of E-District State-wide rollout
Dec-2012
The e-district State-wide rollout launched in Pathanamthitta
New Brand Identity
E-District State-wide rollout completion
Mar-2013
Completed the rollout of certificate services in the remaining 12 districts
Launch of e-District Public Portal
Oct-2013
E-District Public Portal launched with facilities to apply for e-services from home
Nov-2014
1 Crore Transactions expected under Certificates services

9. e - District Action Plan – 2014-’15
Introduction of online Public Grievance Redressal facilities in all District Collectorates by mid of Aug. 2014
Introduction of online Right To Information (RTI) services in all District Collectorates, Village & Taluk Offices by end of Aug. 2014
Introduction of Revenue Court Cases Services in Thalasseri RDO office on a pilot basis by Aug and State-Wide roll out by Sept-2014
Introduction of more Revenue Certificates such as Non Creamy Layer Certificates etc. by Jan ‘2015

10. Cloud Infrastructure

11. Cloud Infrastructure Server Farm area utilization in SDC
Departmental hardware purchase can be stopped
Management will be by DCO rather than various vendors.
Power and Cooling cost can be reduced.
Underutilized servers can be monitored and utilized properly.
Various Platform can be accommodated in the Cloud architecture.

12. e - Procurement

13. e-procurement E-Payment statistics on 31st May 2014:
Project launched on
e-Payment module integrated on
Adoption statistics on 31st May 2014:
Govt. Organization: 42
PSUs: 87
Live bidders: 7,548
E-Payment statistics on 31st May 2014:
Total EMD refunded automatically: Rs. 136 crores

14. Online tender growth status

15. Way Forward Separate Bidder registration, pre & post tendering modules
Payment Gateway integration
RTGS integration
Direct integration with multiple banks for internet banking
To lower adoption threshold to Rs. 5 lakhs
Separate Bidder registration, pre & post tendering modules
Standardization of bidding documents for departments
Integration with Aadhaar/ PAN database for bidder authentication

16. e - Office

17. e-Office – current status
Rolled out in Finance dept, IT dept and Industries dept
Rolled out at Kerala State IT Mission inclusive of migrating data from legacy system
Rollout to 17 Secretariat depts planned in Phase 1 by October
Rollout to 26 other Secretariat depts planned in Phase 2 by end this year
Rollout to selected District Collectorates this year

18. Way Forward Rollout to field depts in phased manner
Implementation at Department Directors first (Forest Headquarters, Transport Commissionerate, Treasury Directorate etc… )
Implementation at District and lower levels
Implement at District Collectorates/ Sub collector offices
Implementation at autonomous organizations and universities coming forward – Kerala Finance Corporation, Kerala State Council for Science, Technology and Environment etc…

19. Service Plus

20. Service Plus – current status
Implemented and rolled out one service for Forest Department
Implemented two services for Excise Department
Two services for Store Purchase Department – work in progress
Study and Service Definer Guide preparation for 40 services across 10 departments – work in progress
Project Monitoring Unit being set up for implementation with NIC as implementing agency

21. Focus on departments that are not already online yet
Way Forward
Services coming under Right to Service Act to be brought online in Service Plus
Focus on departments that are not already online yet
Integrate with Government state portal for online services

22. Identify vulnerabilities in the web applications, web servers.
CERT - Kerala
Identify vulnerabilities in the web applications, web servers.
Pro-actively intimate the departments.
Suggest corrective measures.
Conduct training and awareness sessions.
Response to events and restoration.

23. Total no. of defaced websites Total no. of defaced websites
Defacement Statistics
The following table shows the website defacement statistics during the period 2013 & 2014.
Website defacement statistics-2013
Website defacement statistics-2014
Total no. of defaced websites 82
Total no. of defaced websites 8

24. Future Plans Learning Management System
Reduce the probability of successful attacks and lower the risk of consequential damage.
Security awareness through seminars and presentations in different IT events.
Periodical Auditing of the Website/Applications hosted at SDC.
Migration of websites hosted at Foreign countries to India

25. Thank You