1. Managed Desktops :SSD IT Services Ammar Khan, Desktop solutions team
Standard staff desktops currently 6500 on campus
Windows 7 based
FAQ is when will windows 10 version of SSD be avail?
Demos at end (time permitting)

2. SSD10 Based on CSCE 10 image Windows 10 Anniversary Ed.
Office 2016 / Libre Office 5.1
Site licensed apps: Minitab, SPSS, EndNote etc
So what is SSD 10 going to look like?

3. SSD10 Nov/Dec Alpha (~20 users) Jan/Feb Beta (~200 users)
Easter Release
So when us it going to be available?
Here are some rough timescales

4. SSD Account Exchange Email configured Home file store (2GB)
Roaming Profile Directory (150MB)
SSD Workstation privilege (Admin)
Shared Department Drive J:\MVL
Managed OU – SSD Group policies
But in order to use SSD your account must be setup to do so..
Lets remind ourselves what is involved for SSD account
Process can takes a couple of days via submission of helpdesk call number of teams doing their bit

5. SSD NYC* Account *Not Yet Configured Same as standard user except..
SSD Workstation privilege (User)
Shared Department Drive J:\ NYC
New concept in SSD
Key differences:
J is being mapped to a Null dept
User is non admin on workstations

6. Service Improvement Proposal:
Auto create Staff accounts as SSD with null department NYC
User can login to an SSD w/s from get go no helpdesk call process
Use IT apps web portal to reconfigure users
lets the user login to an SSD w/s and start working from get go
No helpdesk call process involved

7. IT Apps Web Portal https://itapps.gla.ac.uk Change user’s department
Change users w/s privilege
Add users to sub departments
IT apps web portal is a key self help component of SSD, used for SSD builds, bitlocker codes etc
Has been enhanced and can now also do the following. Last 2 features are new
Help file

8. SSD Remote Introduced 2009 4 X Windows Server 2008 R2 VPN not required
Will work on Windows, Macs & Unix platforms with RDP client
Little known historical fact: Swine flu – working from home
Increasing in popularity as a BYOD solution with ~2000 core set of users
Great BYOD solution – get core apps such as MS office, map your SSD drives and has Pull printing installed

9. SSD Remote Office 2016 installed Supportworks client added
Google chrome next..
Your suggestion ?
As you can see we’ve been busy updating SSD remote..
Let us know if you would like to see an app installed (subject to licensing).

10. SSD10
Demos
RDP to
As user campus\ghg1a

11. Thank you Any questions? /glasgowuniversity @UofGlasgow @UofGlasgow
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