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ROYALE LUXURY EMUSION PRESENTED TO: PROF. NEETA ACHARYA BY GROUP 1
AJAY SINGH DALAL ARUSHII GUPTA VAISHALI OBEROI RIK ROY CHOWDHURY DEEPIKA RAGHUWANSHI AJAY SHARMA ZEESHAN ZAMAN ROYALE LUXURY EMUSION B016 B026 B046 B052 B051 B058 B067
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AN INTRODUCTION TO ASIAN PAINTS ROYALE
ABOUT ASIAN PAINTS ROYALE EMULSION Asian Paints is the largest Indian Paint Company (Rs. 10,970 Crore Revenue, FY14), and the third largest in Asia. Asian Paints entered the premium luxury emulsion segment in the year 2004, with its Royale brand. Currently, Asian Paints’ Royale is the largest selling premium emulsion in India. The Brand Royale offers a number of variants, such as, Royale Play, Royale Dune and Royale Aspira. Royale Aspira translates into and easy to clean, smooth and highly durable painted surface. It is the first product in India to offer a 5 year performance warranty for interiors. Royale Shyne is a high-sheen variant of Royale that offers enhanced radiance on walls, for those who want to make their walls a point of attraction. Royale Lustre offers a rich satin shimmer to your walls that enhances the interiors of your home. The unique dana pattern, offers a finish that is unmatched by any other product. Royale Luxury Emulsion offers your walls a unique, satin shimmer that complements and enhances the interiors of the home. With 1800 shades, you will truly be spoilt for choice. Royale Play is a range of innovative, ready to use special effect finishes that bring interior walls to life.
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Psychological Factors
LUXURY EMULSIONS: CONSUMER BEHAVIOR Factors affecting Consumer Behavior Buyer Social Factors Cultural Factors Psychological Factors Personal Factors
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LUXURY EMULSIONS: CONSUMER BEHAVIOR
Cultural Factors In Festive seasons, especially during Diwali, most Indian homes go for a complete re-painting project Urban customers – Light Colours; Rural Customers – Dark Colours Premium decorative paints are acrylic emulsions used mostly in the metros. The medium range consists of enamels, popular in smaller cities and towns. Distempers are economy products demanded in the suburban and rural markets. Protective walls with Royale, using teflon surface protector in which the walls can be easily cleaned even when the kids play and scribble on the walls. Premium decorative paints are acrylic emulsions Asian paints offers varied products at a wide range of prices, which caters well to consumers of different income groups. Nearly 20 per cent of all decorative paints sold in India are distempers. used mostly in the metros. The medium range consists of enamels, popular in smaller cities and towns. Distempers are economy products demanded in the suburban and rural markets. Nearly 20 per cent of all decorative paints sold in India are distempers.
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LUXURY EMULSIONS: CONSUMER BEHAVIOR
A review of the Asian Paints ‘Colour Ki Lari’ contest on Facebook where fans can win a home makeover by joining their friends to a specially created lari made of Facebook friends. Paint companies and Diwali have a long standing association with most Indian homes going for a complete re-painting project on Diwali. Now, Asian Paints with the newly rebranded logo and also Asia’s third largest paint company has kicked off an exciting contest on Facebook. Fans have to add their friends into a colourful lari by tagging them on Facebook.
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LUXURY EMULSIONS: CONSUMER BEHAVIOR
Social Factors Saif Ali khan’s Video Ad Teflon Surface Protector has enhanced stain resistance that protects your walls for all kind of stains. The toughest household stains like turmeric and ink are reduced to a large extent, while water based stain like tea, coffee etc. are completely removed. With an increase in disposable incomes, an increase in the number of working women, changing lifestyles, number of ads with women being the focus, it is imperative that the marketers understand that the Indian woman plays a dominant role in purchasing everything from pin to plane for the family. Take the case of ‘Mera wala pink’ ad of Asian Paints. It indicates the role of women making purchase decisions, for products hitherto considered as a male domain
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Age and Lifecycle Stage Personality, Lifestyle and values
LUXURY EMULSIONS: CONSUMER BEHAVIOR Personal Factors Age and Lifecycle Stage Children like wide variety of bright colour while aged people like sober colour Life events like marriages, functions, festivals customers go for painting Occupation and Economic Circumstances Occupation of the influencer who are family members and that of buyers Business people and high salary personal go for luxury emulsion Upper class want to show their status overall economic development has lead to requirement of paint and that too of best quality Personality, Lifestyle and values Brands also have personalities and Consumers are likely to choose brands whose personalities match their own. Lifestyle based spending by Indian middle class Lifestyles shaped partly by whether consumers are money constrained or time constrained Core values influence people‘s choices and desires over the long run Asian paints is about people who invest their emotional energy in creating their homes
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Psychological Factors
LUXURY EMULSIONS: CONSUMER BEHAVIOR Psychological Factors Motivation It reminds of their heritage, rising aspirational levels Creating a positive image, status, self esteem need Perception Painting changes the appearance of the house, as if it looks new as per selective retention shift in the perception of paints as not only decorative but protective also as per selective distortion Emotions Power of emotions in India is visible everywhere, people buy the brand which connects ith them emotionally
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Consumer buying preferences
LUXURY EMULSIONS: CONSUMER BEHAVIOR Consumer buying preferences Durability Price Health Environment
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Steps taken to leverage Consumer Behaviour
LUXURY EMULSIONS: CONSUMER BEHAVIOR Steps taken to leverage Consumer Behaviour Colour World Stores APHS Asian Paints Home Solutions “Celebrate with Asian Paints” Varied products at wide range of prices Decision maker was made the end consumer rather than contrators
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LUXURY EMULSIONS: MARKETING MIX
PRODUCT Variants Play Shyne Lusture Quality Anti-fungal protection Enhanced durability Enhanced stain resistance Coverage Better coverage hence more value Sheen PRICE High-end product Value based pricing Marketing mix
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LUXURY EMULSIONS: MARKETING MIX
PLACE PROMOTION Extensive distribution network Asian paints store Ezycolor store Color world stores Advertising Public relations Sales promotion Events&Exhibition Marketing mix
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How to divide up markets into meaningful customer groups
LUXURY EMULSIONS: MARKET SEGMENTATION How to divide up markets into meaningful customer groups Choose which customer groups to serve Positioning the offerings in the minds of consumers
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Psychographic: Value and quality conscious, lifestyle
LUXURY EMULSIONS: MARKET SEGMENTATION Based on utility of product Decorative Industrial Automotive Psychographic: Value and quality conscious, lifestyle Demographic: Age, Family Size, Income Geographic: Urban, Semi urban, Rural Behavioural : Occasion, User Status, Needs and Benefits
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SEGMENTATION OF DECORATIVE PAINTS SECTOR
LUXURY EMULSIONS: MARKET SEGMENTATION The Decorative Paints sector encompasses a wide variety of interior as well as exterior paints, including Asian Paints Royale, Asian Paints Premium Emulsion etc. These are used primarily by homeowners, builders, developers, interior designers etc. SEGMENTATION OF DECORATIVE PAINTS SECTOR Exterior Paints – Interior Paints – Distempers, Enamels, Emulsions Wood Finishes Metal Finishes Ancillary Products – primers, putties etc. The Decorative Paints Sector has primarily the following product offering on which the market could be segmented. Buyer Characteristics / Economical Status of the buyer Up market buyers and high quality seekers Segmentation of the market could be carried out on the basis of the following parameters
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Make your interiors look great
LUXURY EMULSIONS: MARKET SEGMENTATION Delightful Space Affect your moods Make your interiors look great
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Value & Brand Conscious
LUXURY EMULSIONS: TARGETTING Urban and Semi-Urban Mostly Young Families Age Group 28-45 Value & Brand Conscious PSYCHOGRAPHICS GEOGRAPHY DEMOGRAPHICS
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LUXURY EMULSIONS: POSITIONING
Mass & Rural Market-Gattu Association with Festivals Har Ghar Kuch Kehta Hai Har Rang Kuch Kehta Hai
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Successful Advertising Campaign
LUXURY EMULSIONS: POSITIONING LUXURY EMULSIONS: TARGETTING Surprise your Spouse Successful Advertising Campaign Helped in building Customer Relationship The Wall takes it All Interactive & Innovative Medium Customer-Engagement
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MAJOR PLAYERS AND BRANDS IN THE PREMIUM EMULSION SEGMENT
Competitive Position Competition Analysis of Premium Paints Section MAJOR PLAYERS AND BRANDS IN THE PREMIUM EMULSION SEGMENT Asian Paints Berger Kansai Nerolac Akzo Noble Royale Silk Impressions Eco Clean Dulux Velvet Touch Royale Play Rangoli Easy Clean Impressions Disney Dulux Weather Shield Max Royale Luster Rangoli SuperAcrylic Impressions Ideaz Royale Aspira Weather Coat Royale Dune
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ROYALE LUXURY EMULSION: COMPETITVE POSITION
Major Players and Brands Competitive Position Competition Analysis of Premium Paints Section ROYALE LUXURY EMULSION: COMPETITVE POSITION 1 First Entrant: Asian Paints was the first to enter the Premium Decorative Paints sector in 2004, giving it immense competitive advantage 2 Strong Distribution: Asian Paints’ strong dealer network creates a huge entry barrier for new players and makes it difficult for existing players to make inroads into the decorative market. Largest Base of Tinting Machines, which are color dispensing machines at the dealer end result in low inventory, and provide a wide variety of colors to the customer
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ROYALE LUXURY EMULSION: COMPETITVE POSITION
Major Players and Brands Competitive Position Competition Analysis of Premium Paints Section ROYALE LUXURY EMULSION: COMPETITVE POSITION 3 Formidable Brand Strength: Royale has been able to create a strong brand equity with dealers, painters and customers, making it difficult for new players to compete. 4 Best ‘Paint Service Provider’: Asian Paints’ has leveraged itself from being a producty seller to a solutions provider. Ezycolor provides an online colour consultancy, wherein customer can simulate the colour effect to the room, thereby helping them choose. Other players have entered this territory very late. It pioneered an online chat app ‘Ask Aparna’ where queries can be solved online via chat by customers.
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ROYALE LUXURY EMULSION: COMPETITVE POSITION
Major Players and Brands Competitive Position Competition Analysis of Premium Paints Section ROYALE LUXURY EMULSION: COMPETITVE POSITION 5 Heavy Advertising Spend: Asian Paints leads the way with the highest ad spend among all its competitors. Brand Ambassadors: Premium Emulsion Brands have invested heavily into advertising, roping in celebrities (like Saif Alli Khan) for endorsement. Other players closely followed: Berger – Katrina Kaif, Nerolac – Sharukh Khan, Dulux – Farhan Akhtar 6 Colour Experience Centres: Most of the big players have set-up experience centres acoss cities to display their colours in addition to their dealer segment. Asian Paints came up with ‘Colour Idea Store’,and has now 100+ stores pan India. No other competitor has this level of off-line colour consultancy present as of today.
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ROYALE LUXURY EMULSION: COMPETITION ANALYSIS OF PREMIUM PAINTS SECTION
Major Players and Brands Competitive Position Competition Analysis of Premium Paints Section ROYALE LUXURY EMULSION: COMPETITION ANALYSIS OF PREMIUM PAINTS SECTION Royale is the overall Market leader due to cost leadership in decorative paint market. Other players like Berger, Nerolac and Akzo Nobel trying to grab a larger share of the decorative paints pie. Competitive Rivalry: Customers are more price sensitive because for them number of options are available and decisions are made based on quality, price and differentiating factors (like weather protection, environment friendly paints). Asian Paints has reasonable price for its Royale Emulsion w.r.t durability Bargaining Power of Buyers: The Decorative Paint industry is raw material intensive industry with more than 300 products going into the manufacturing of the final products. Thus, Bargaining power of supplier is Medium. Asian Paint has the most extensive supply chain Bargaining Power of Suppliers: The availability of substitute is very minimal. In the rural areas lime wash is conventionally used substitute for paints. One alternative option for decorative walls available today is Wallpaper. Thus, the availability of substitutes in the Indian Paint Industry is Low to Medium. Threat of Substitutes: As it has been stated earlier that the paint market in Indian is dominated by few players, making it difficult for anyone new entering the industry to compete. Since new technologies are also available to shorten production life cycle of paint. Thus, Threat to new entrant is Medium. Threat of New Entrants:
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