1. PM10 The pros and cons of working with upgrade centers
Henning Lund, RapidiOnline
Room: C4.1.2

2. Session
With the increased frequency of Dynamics NAV upgrades increased automation is necessary and available through dedicated upgrade centers. What are they and do they make sense for you and your partner? We will review the considerations for using these resources, their role alongside your partner in future upgrades, and if you have not upgraded in a while, how to consider this option when deciding whether to re-implement or upgrade

3. Your presenters
Henning Lund, CEO RapidiOnline

4. Agenda Upgrade centers Upgrade vs. re-implementation Networking
What is it like?
Upgrade centers
Upgrade vs. re-implementation
How to start
Upgrade ROI tool
Reasons to upgrade
Networking

5. What is an upgrade center?
Partner with specialization
Specialized partner
Upgrade centers
1Click Factory
Allé
ARA Dynamics
Archer Point
Celenia
Liberty Grove Software
…and others

6. Drivers for upgrade centers
NAV is growing
NAV partner resources are busy
NAV is on a good upgrade path

7. Market Trends Continuous releases from Microsoft
Any Device
Integrated Functionality
Any time and place
Pay as you go
Information rather than data
Scale as your business grows
Decrease manual inputs

8. Time to consider an upgrade?
Back on support
Want to benefit from new functionality
Need to increase productivity
Integration with other Microsoft solutions
Mobile ERP or a more simple user interface
Face urgency to improve or harmonize processes .

9. The Mobile-First, Cloud-First World
This is an upgrade to move your customers to the modern era, where all industry is going: into cloud, on devices, and as Microsoft made technological transition already, they have clear promises to add continuous functional value to the product
Microsoft is investing in helping partners in decreasing the barriers to move existing customers forward.

10. Why Upgrade to Dynamics NAV 2016
If your organization uses NAV and hasn’t upgraded lately, now is the time. Dynamics NAV 2016 delivers breakthrough innovations in the software and in deployment options, such as a Web Client, SharePoint client, Azure, refined RoleTailored capabilities, secure web service calls, bank integration, Office 365 integration, and more.
hen you upgrade, you can take advantage of new features, platform, and fixes to previous versions. Upgrading also helps you stay in compliance, increase productivity with more advanced software technology, improve visibility, protect your data, and grow and expand your business. The result: lower costs, more opportunities, and a more competitive position.
value to your solution and help your business grow. Powerful functionality and breakthrough user experience and technology innovations simplify access to information, improve organisational agility, and maximise your investment in Microsoft products and technologies. In addition, with Microsoft Dynamics NAV, organisations can maximise their investments in other Microsoft technology.
Grow efficiently – Use technology to reduce costs and be a real enabler of your business growth.
Connect with customers – Gain the competitive advantage of understanding your customers and making meaningful connections to build long-term relationships.
Do business anywhere – Get the benefits of a productive mobile team that can work together, wherever they are.
Safeguard your business – Keep your data protected and be prepared for the unexpected, so you know your business never misses a beat.
Major enhancements in Office 365 & Azure integration
Works natively with CRM
New clients: desktop client, web client, tablet client, phone client.
Full availability of Microsoft’s test automation suite
Power BI with better visualisation of KPI‘s and business inteligence with the existing version.
Combined package of integrated Workflow and e-Everything capabilities
1.3. MS Dynamics NAV 2016 is moving from on-premises programming towards combining standardized cloud components which are always up to date and scaleable on demand. This is going much faster than anybody would’ve thought even a year ago.
Convert data into intelligence action
5. NAV 2016 will take this a big step forward by integrating Power BI natively, so business reporting is now at any user’s fingertips without needing to integrate expensive and sometimes cumbersome 3rd party tools.
New functionalities in the finance segment include deferrals and posting preview – a functionality end-users have been asking for ever since Navision Financials 1.0. It has now been made technologically possible in a sustainable way.
4. Another major point in all of the Dynamics PowerShots trainings has now been guaranteed by Microsoft. Dynamics NAV will make their test automation suite available to partners with every annual release, even supplying updates on a monthly basis. This, again, is a major breakthrough in our quest for professional software production processes. The test unit framework has been around for some time now, even allowing UI unit testing in the meantime.

11. Why Upgrade to Dynamics NAV 2016
Upgrade and enable your Dynamics NAV for the Cloud to save on infrastructure
Save, cost increases exponentially if not upgraded for a long time
Get back on support
Easier integration with other systems
Make your business mobile - access NAV 2016 through the broad range of devices
Bring your team to the next level of productivity
Better support your business ambitions

12. Pros & Cons Working with Upgrade Centers

13. Upgrade partners (may not be complete)
Through partners
1ClickFactory
Simplanova
To customers & partners
Allé
Archer point
HiTechITO
Liberty groove
SWP
To customers
Nab solutions 
Innovia consulting 
Clients First business solutions:
Dynamics Consultants 
EC Advance 
The NAV People 
Mercurius information technology 
Tvision technology ltd 
K3 
SCS 
Catapult 
MicroDatanet 
Fenwick software
Christiaens 
Active business solutions
Williams commerce

14. Challenges of Upgrading
Understand the new functionality and value of an upgrade
Investment & time to transform from Classic to RDLC
Risk that scope and investment will change during the project
Access to the best practices and methodologies
Keep with the rhythm of yearly NAV releases
Value/ROI.
Price/Risk that it will change during a project.
Speed/Business disruption duration.
Too old or too customized versions-to expensive to upgrade.
Yearly NAV releases. How to keep with this rhythm
(Sandra)

15. Pros and Cons Working with Upgrade Centers
Methodology through specialization
Experience
Tools
Speed
Lower investment/price
Upgrade subscription
Not necessarily native
Time zone
Customizations knowledge
New working relationship
Past general outsourcing experiences
Partners do not encourage customers to upgrade
Methodology: Applies the most efficient upgrade tactic depending of your solution current state.
Experience: Higher quality, less errors.
Speed: Own automated upgrade tools to speed up an upgrade and reduce human errors.
Investment: Higher projects efficiency due to expertise and shorter project time.
Confidence: Better visibility into upgrade ROI based on concrete your company data before starting a project.

16. Efficient Upgrade - Upgrade Methods
Technical update
What it is?
Upgrade only platform
Pros
Can use new technologies
Platform bugs fixed
Usually very fast
Cons
Old functionality
Not applicable for Classic to RTC cases
Full upgrade
Merge
Usually fastest approach
Microsoft upgrade tools can be used
Includes outdated customizations
My data in a new NAV
Only data migration
No unused customizations
Easier future upgrades
Reuse of new C/AL features
Require development
Takes longer
Require more go-live support
Re-implementation
New implementation
Less data
No historical data
Upgrade methods
Clean start – pervadinti – „my data in new nav“

17. How to Start an Upgrade Project?
Plan
Build a business case
Get an assessment
Plan upgrade project
Implement
Execute upgrade project
Enjoy
NAV 2016
Utilize the future value of Dynamics NAV through upgrade subscription

18. A way to build a business case
Upgrade ROI Tool for NAV
Presents an overview of key new functionalities
Translates Dynamics NAV feature enhancement to economic values for a customer
Provides an investment and benefits calculation summary (ROI presentation)
tool-30-(nav).aspx
Presents an overview of key new functionalities for the product from early to the latest versions (from Navision Financials 1.30 to Dynamics NAV 2015)
Translates Dynamics NAV feature enhancement to economic values for a customer
Provides an investment and benefits calculation summary (ROI presentation) - the revenue gains and cost savings on the one side and upgrade costs on the other side
Delivers an easy-to-use upgrade business case presentation template.

19. Questions?

20. Thank you for attending
Contact information
Henning Lund, RapidiOnline –

21. Thank you for attending
Reminders: Please download the session slides from the NAVUG Congress Community or through the Congress App Please complete your session survey in the Congress App

22. TODO: Project planning slide?