1. Application Specific Hosting Services:
A Case Study with John Burson Controller at Architecture +
“I’m going to take a couple of minutes today to talk about the Application Specific Hosting business model and how it may be appropriate for some organizations. Joining me today is John Burson, Controller at Architecture Plus which is based in Monroe Louisiana. John is going to share with you his experience in moving from hosting his own Deltek software to outsourcing that function.
Copyright 2009 TBS, LLC

2. Application Specific Hosting
Your software is hosted off-site by a third party
You retain ownership and control of your software
You select who you want to consult on your software
You receive support directly from your software vendor
First, just a bit of background on the subject of Application Specific Hosting.
Application Specific Hosting is not the same as ASP or Subscription software solutions. “
(expand on what the concept of Application Specific Hosting is – and how it differs from ASP – and how the people that host the software specialize in hosting that particular software)
Copyright 2009 TBS, LLC

3. John Burson – Controller at Architecture +
Headquarters in Monroe, Louisiana
Architecture/Interiors
Civil Engineering
Structural Engineering
Construction Administration
Founded in 1971 with merger of Johns and Neel, Architects and Rivers and Heuer, Architects
45 employees
Approximately 6 to 10 working remotely at given time
John to present this slide
Controller since July, 1980 nearly 29 years
Attended all Harper & Shuman and Deltek conferences since 1980 except two.
Commercial Retail- Mall, Department Stores, Lifestyle Centers
Revenue in 25 – 30 states annually.
40 to 63 employees – Current 45 employees in 3 states. Arkansas, Texas, Louisiana
Began with Harper and Shuman CFMS Computer Based Financial Management System in 1980 which evolved into a DOS based PC computer application.
CFMS to Advantage
Advantage to Vision
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4. Our evolving application hosting experience
First encountered Deltek® in 1998 through their acquisition of Harper and Shuman
Initially utilized Deltek Advantage in-house
Purchased Vision upgrade in 2002
Installed Vision upgrade in July 2004 off-site on dedicated Aplus.net server
Positive: Allowed for remote access
Negative: Difficult to secure
2005 purchased and installed a HP server and began running Vision in-house
Positive: Easier to secure
Negative: No remote access, Maintenance
John to present this slide
Aplus.net dedicated server cost $1,700 initial plus $410 per month=$2,454 or
$4,153 first 6 months.
First Problem: 6/15/04 Server caught SOBER VIRUS and was suspended for AUP/TOS violations Port scans coming from our server. Added AVG virus protection
Second Problem: Server high jacked in Germany and loaded with Music CD’s and Movie DVD’s with German subtitles.
Added Cisco PIX $2,400 plus $200 per month. Smart backup setup $100 plus $20.00/mo
Feb upgraded in-house servers to rack system and purchased server from Deltek $7,821. Asked Rich Bailey why Deltek didn’t provide server service. Where was TBS at that time?
Cancelled dedicated server in April, 2005
Added Deltek “Premium Support” for server at $5,000 annual fee.
Remote employees could no longer access server on intranet. Back to Faxing timesheets.
Deltek maintained software upgrades remotely as part of “Premium Support”
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5. Our final switch Looking to have a system that was Easier to maintain
More secure data and system backups
Free up our internal IT resource
Allow remote workers to have secure access
Have similar or lower cost of ownership/operation
Met TBS at Deltek Insight 2007 – Las Vegas
John to present this slide
June, 2007 opened branch office in Dallas, TX. Needed remote access.
One employee married, moved to Oklahoma. Continued to work remotely. Needed access to accounting data base and time sheet. Still had employees in Arkansas FAX timesheets for entry into system by accounting staff.
May, 2007 Met TBS at Deltek Insight 2007 – Las Vegas.
Attended breakout session presented by Jay.
From my experience with dedicated servers, I knew TBS would be a perfect solution to our need for remote access and solve our server maintenance problems.
Copyright TBS, LLC

6. Working with the TBS Hosted Solution
Up and running in one day
Plus:
Our Architecture + IT personnel are free to focus on supporting our CADD applications
The system is secure
The software is always up to date
Hardware versus hosting costs are comparable
Total cost of ownership is lower
John to present this slide
TBS cost to Architecture+ is around 75 cents per employee per work day. A real good value for the service provided..
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7. Why Application Specific Hosting?
On-Site Systems Require
Hardware Investment
Security / Firewall
Servers
Annual Maintenance
Hardware
Operating Systems
Back Up Systems
Deltek Patches & Upgrades
IT Resources
Hosted System
Included
Security Included
Redundant Servers
Hardware & Operating System Maintenance
Automated & Encrypted
Automatically Applied
24 Hour Support
Control User Access within Applications (only)
(Note to Joe: Here I would anticipate that you could expand on this line by line comparing and contrasting the two models – I changed the layout somewhat to make it clearer that this is a direct comparison of two business models)
Copyright 2009 TBS, LLC

8. General Benefits of Application Specific Hosting
Software ownership
Frees up internal resources
Speed
24-hour, specialized support
Ease of implementation
Tried and tested implementation templates
Secure remote access
Constant and secure data back-up
Software that is always current
A scalable solution
Power savings / lower carbon footprint
Option to host in your own facility
Greater ROI – Lower on-site infrastructure and support costs
I have already touched on a couple of these points, but when companies evaluate Application Specific Hosting, they are generally looking to derive some or all of these types of benefits.
Copyright 2009 TBS, LLC

9. TBS Solutions Deltek Hosting Partner – 4+ years
Focused on Deltek – Deltek Background
Class A Data Center(s)
Nodes on the Internet
Providing Hosting to approximately 400 Deltek clients
Over 13,000 Users Everyday
All sizes (10 – 3,500 employees)
The Deltek Partner’s Partner
Supporting Multiple IT Service Providers & CPA Firms
Copyright 2009 TBS, LLC

10. Enterprise Class Deltek Hosting Services
Deltek Time & Expense – over 10k users
GCS Premier – Windows & Mac Accessible
Costpoint – Windows & Mac Accessible
Cognos
Vision
EPM
Automated Encrypted Backups
Copyright 2009 TBS, LLC

11. TBS Technical Specifications
Class A Data Center(s)
Low Latency / High Bandwidth Network
Multi-factor Authentication Access to Facility
Cisco Powered Network
Security
Hardware Based Encryption
Intrusion Detection
Multi-layer Security
Hardware
IBM, Sun, Cisco
Xenon Multicore Servers (16/32 GB RAM)
Copyright 2009 TBS, LLC

12. Deltek Access - Anywhere / Anytime
Software Ownership without the IT Investment
Increased Security
Maximize your Return On Investment (ROI)
Zero Hardware Investment
Immediate Access
Predictable and Affordable Cost Model
Work from home or your favorite coffee shop
Copyright 2009 TBS, LLC

13. Thank You Jay Ethridge 703-444-6562 x301 jay.ethridge@tbs-llc.com
Joe Jezior
x302
John Burson, Controller
Architecture + APC
300 Washington St., Ste. 400
Monroe, LA 71201
Office
Office Direct
Cell
Architecture+ website
for model spreadsheet templates for Design Firm Financial Planning and Control
Copyright 2009 TBS, LLC