1. © 2007 Oracle Corporation – Proprietary and Confidential

2. Application Management Pack for Oracle E-Business Suite
Collaborate 2007 SysAdmin SIG
Bor-Ruey Fu, Product Strategy
Server Technologies

3. <Insert Picture Here>
Program Agenda
<Insert Picture Here>
E-Business Suite Lifecycle Management
Application Management Pack for Oracle E-Business Suite
Overview
Features
Bundled Features Vs. Licensed Features
Tips
© 2007 Oracle Corporation – Proprietary and Confidential

4. <Insert Picture Here>
Program Agenda
<Insert Picture Here>
E-Business Suite Lifecycle Management
Application Management Pack for Oracle E-Business Suite
Overview
Features
Bundled Features Vs. Licensed Features
© 2007 Oracle Corporation – Proprietary and Confidential

5. Lifecycle Management (LCM)
Overview
End-to-end application ownership experience for IT
Implement to deliver business functions and flows
Manage and maintain to ensure business service levels
Upgrade to meet evolving business needs
Implement
Manage
Upgrade
Benefits
Low total cost of ownership
Reduced risk in IT operations
Increased IT agility to respond to changing business needs
In Oracle Open World 2006 is when we had first introduced the concept of Lifecycle Management. A theme that’s quite popular with Peoplesoft Application system Management.
For starters, Lifecycle Management can be defined as the means of managing the Oracle E-Business Suite through its lifecycle at the customer’s premise/enterprise. Using LCM, your IT Staff is provided with an End-to-End application ownership experience. LCM consist of three stages:
First being the Implement phase. During the initial days of ownership of the Oracle E-Business suite, you (customer) would spend most of your time planning, analyzing the E-Business suite namely for its business functions / flows and there after IMPLEMENTING the same into a production system.
Second is your Manage phase. After you’re live on your production system you manage and maintain systems to ensure your business service levels are being maintained and troubleshoot issues that affect the same
The third stage being the Upgrade stage. While managing your systems you might encounter major issues or your evolving business needs require that you incorporate newer functionalities to stay ahead of competition. Understanding the necessary patches that your system would require, the impact of the same on your system and finally going ahead with the patch application is part of the Upgrade stage. The upgrade stage paves the way to the implement phase were newer releases are adopted and rolled out across your production systems.
The benefits of utilizing LCM are:
First and foremost you’re able to bring in predictability in the cost of owning Oracle E-Business suite which in turn provides means to lower the same
Second, by automating key system management tasks reduces the risks involved
Last but not the least, by providing the end-to-end ownership experience prepares you to plan for your changing and evolving business needs
Next lets go through the various tools that facilitate LCM.
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6. E-Business Suite LCM Tools
iSetup
Rapid Install / Clone
Oracle Applications Manager
Applications DBA Utilities
Implement
Manage
Upgrade
Here are the LCM tools that facilitate easier management of Oracle E-Business Suite through its lifecycle:
During the Implement phase, you would mostly use Rapid Install, Rapid Clone and iSetup
Rapid Install: Wizard that guides users step by step in installing and configuring Oracle E-Business Suite. Rapid Install is bundled with Oracle E-Business suite
Rapid Clone: Command line tool used to create an identical copy of an Oracle E-Business suite system. Rapid Clone is also bundled with Oracle E-Business suite
Oracle iSetup: A web based tool that enables migration and monitoring of data throughout the E-Business suite’s lifecycle. It also allows faster implementation of Oracle E-Business suite at lower risk. Oracle iSetup is also bundled with Oracle E-Business suite
During the Manage phase you would predominantly be using Oracle Applications Manager and Enterprise Manager
Oracle Applications Manager: Oracle Applications Manager is the system management tool built into Oracle E-Business Suite, providing monitoring, administration, diagnostic, and maintenance capabilities for a given E-Business Suite environment.
Oracle Enterprise Manager Grid Control: Oracle Enterprise Manager Grid Control is the next generation management solution used for managing business applications, end-user services, and the entire grid infrastructure. Oracle Applications Manager. Application Management pack for Oracle E-Business Suite (which is being introduced in this presentation) extends Grid Control to provide central monitoring and cloning Automation for Oracle E-Business Suite, and links Grid Control with Oracle Applications Manager
The third phase is Upgrade phase and the tool that would be utilized are Application DBA Utilities called AD tools. Some of the AD tools are Adpatch, AdAdmin…etc. Adpatch is the patch application tool for Oracle E-Business Suite.
Next lets learn more on how we can leverage Enterprise Manager Grid Control to monitor and manage Oracle E-Business Suite.
Enterprise Manager
Grid Control
© 2007 Oracle Corporation – Proprietary and Confidential

7. E-Business Suite & Enterprise Manager
Apps
Oracle Applications Manager
RDBMS
Database Deployment
DB Control
Application
Server
Middleware AS
Control
Enterprise Manager
Repository
Oracle
Management
Server
HTML UI
To understand how we can leverage Enterprise Manager Grid Control:
The E-Business Suite system comprises of the Database, Middleware and the Applications. Each of these components has its own management utility namely the DB Control, AS Control and Oracle Applications Manager. Multiple instances of E-business suite systems can be managed from one single Enterprise Manager Grid Control.
© 2007 Oracle Corporation – Proprietary and Confidential

8. <Insert Picture Here>
Program Agenda
<Insert Picture Here>
E-Business Suite Lifecycle Management
Application Management Pack for Oracle E-Business Suite
Overview
Features
Bundled Features Vs. Licensed Features
© 2007 Oracle Corporation – Proprietary and Confidential

9. Application Management Pack for Oracle E-Business Suite
Application Management Pack for Oracle E-Business Suite extends Enterprise Manager 10g Grid Control to help monitor and manage an E-Business Suite system more effectively .
The pack integrates Oracle Applications Manager with Enterprise Manager to provide a consolidated, end-to-end E-Business Suite management solution
Many features backward compatible with 11i
License fee based
© 2007 Oracle Corporation – Proprietary and Confidential

10. Pack: Key Features
Automated Discovery of Oracle E-Business Suite system
E-Business Suite Cloning
Enterprise Wide status of Clone jobs
Automated clone process
Customizable Templates
Data Scrambling
Service Level Monitoring
Availability and Performance of Key Business Transactions
Application
Infrastructure
Configuration Reporting
Reporting on 100 plus configuration (technology stack)
Much more…
© 2007 Oracle Corporation – Proprietary and Confidential

11. Pack: Value Proposition
 Cost
Reduce effort to manage multiple environments
Centralizes monitoring and management of Oracle E-Business Suite instances and other IT infrastructure
 Risk
Faster discovery and diagnosis of incidents
Improve application service levels and performance
 Agility
Rapid provisioning and scaling of E-Business Suite
Capturing activity metrics for trend analysis
© 2007 Oracle Corporation – Proprietary and Confidential

12. Pack: Grid / OAM Integration Architecture
Enterprise Manager 10g
EM Repository
Grid Control
OMS
EBS Pack
E-Business Suite Pack
UI Drilldown
Oracle Applications Manager (OAM)
EBS Database
EM 10g Agent
Data Collection and Job Execution
Oracle Diagnostics (EBS)
AD Utilities
Applications Tier
E-Business Suite System
© 2007 Oracle Corporation – Proprietary and Confidential

13. <Insert Picture Here>
Program Agenda
<Insert Picture Here>
E-Business Suite Lifecycle Management
Application Management Pack for Oracle E-Business Suite
Overview
Features
Bundled Features Vs. Licensed Features
© 2007 Oracle Corporation – Proprietary and Confidential

14. Features Automatic discovery of E-Business Suite system Cloning
Service Level Management
Configuration Management
Intuitive User Interface
Monitor JVM Usage
© 2007 Oracle Corporation – Proprietary and Confidential

15. Features Automatic discovery of E-Business Suite system Cloning
Service Level Management
Configuration Management
Intuitive User Interface
Monitor JVM Usage
© 2007 Oracle Corporation – Proprietary and Confidential

16. Automatic Discovery of E-Business Suite System
Automatic discovery of the E-Business Suite system by Enterprise Manager agent.
Benefits
Swift and easy discovery process, useful when monitoring large number of Oracle Application instances on the Grid.
Easier re-registration (with the Enterprise Manager Grid Control) of the Oracle E-Business system when the topology changes (new nodes added)
© 2007 Oracle Corporation – Proprietary and Confidential

17. Features Automatic discovery of E-Business Suite system Cloning
Service Level Management
Configuration Management
Intuitive User Interface
Monitor JVM Usage
© 2007 Oracle Corporation – Proprietary and Confidential

18. Cloning
Oracle E-Business Suite systems can be automatically cloned via the Enterprise Manager provisioning framework.
Step-by-step interview guides administrators though the cloning process.
Can execute any required application-specific actions.
Ability to modify the standard cloning process to include custom actions.
Benefits
Plan, organize and execute enterprise-wide clone jobs from a single location
Maintain mirror systems at the same patch level and data
Flexibility to adapt to an enterprise’s custom clone process
© 2007 Oracle Corporation – Proprietary and Confidential

19. Cloning Feature Highlights
Clone Dashboard
Monitor enterprise wide status of clone jobs
Clone Procedure
Best practices provided by Oracle for cloning Oracle Applications
Data Scrambling:
Option to obfuscate data when cloning an environment containing sensitive data
© 2007 Oracle Corporation – Proprietary and Confidential

20. Cloning Clone Dashboard
Clone Dashboard consist of three views
Home View: Provides enterprise-wide status of clone jobs
Images View: Deploy images on to a target system
Procedure View
Contains best practices provided by Oracle
Provides ability to view / customize / run a specific clone procedure
© 2007 Oracle Corporation – Proprietary and Confidential

21. Cloning Clone Procedure
Step-by-step interview that guides administrators through the cloning process
Cloning procedure classified into:
Source to Target:
Cloning process where the source system data is extracted and applied onto a target system.
Source to Image
Cloning process where Source system data is extracted and stored as an image.
Image to Target:
Process where the image is applied to a target system.
© 2007 Oracle Corporation – Proprietary and Confidential

22. Cloning Data Scrambling
Obfuscating or removing sensitive data when cloning an environment
Process is irreversible
Original data cannot be derived from the scrambled data.
Data scrambling configured from within Oracle Applications Manager
Can be utilized in source to target and source to image clone procedure
© 2007 Oracle Corporation – Proprietary and Confidential

23. Cloning Clone Dashboard: Home View
© 2007 Oracle Corporation – Proprietary and Confidential

24. Cloning Clone Dashboard: Image View
© 2007 Oracle Corporation – Proprietary and Confidential

25. Cloning Clone Dashboard: Procedure View
© 2007 Oracle Corporation – Proprietary and Confidential

26. Cloning Clone Procedure
© 2007 Oracle Corporation – Proprietary and Confidential

27. Cloning Clone Procedure: Creating a Custom Procedure
© 2007 Oracle Corporation – Proprietary and Confidential

28. Overview Automatic discovery of E-Business Suite system Cloning
Service Level Management
Configuration Management
Intuitive User Interface
Monitor JVM Usage
© 2007 Oracle Corporation – Proprietary and Confidential

29. Service Level Management
Application Management Pack for Oracle E-Business Suite automatically provides service level reporting for the key Oracle E-Business Suite infrastructure and application services.
Service level alerts can be configured for throughput and availability metrics.
© 2007 Oracle Corporation – Proprietary and Confidential

30. Service Level Management Infrastructure Service
Oracle E-Business Suite infrastructure being monitored are:
Concurrent Processing
Forms Applications
Workflow Services
Self Service
Infrastructure services status is determined from the status of:
The Core service
Key components the service is dependant on, for eg: Database Instance, Apps Listener. .etc.
© 2007 Oracle Corporation – Proprietary and Confidential

31. Service Level Management Application Service
Detailed guidelines to record and playback application services (forms and html based) will be made available.
Sample out-of-the-box application services for vision demo database include:
Order Management Module services like
Order Management Infrastructure Service: Services monitored are Concurrent Processing, Forms Applications, Self service applications and workflow required by Order Management.
Order Information Portal: Monitors Order Information Portal (OA Framework) pages availability using beacons
Order Entry: Monitors Order Entry (Form based) transaction availability using beacons
Ship Confirm: Monitors Ship Confirm (Form based) transaction availability using beacons
© 2007 Oracle Corporation – Proprietary and Confidential

32. Service Level Management Infrastructure and Application Service Status Page
© 2007 Oracle Corporation – Proprietary and Confidential

33. Service Level Management Infrastructure Service Home Page
© 2007 Oracle Corporation – Proprietary and Confidential

34. Service Level Management Infrastructure Service: Root Cause Analysis
© 2007 Oracle Corporation – Proprietary and Confidential

35. Features Automatic discovery of E-Business Suite system Cloning
Service Level Management
Configuration Management
Intuitive User Interface
Monitor JVM Usage
© 2007 Oracle Corporation – Proprietary and Confidential

36. Configuration Management
View, compare and search the following Oracle E-Business Suite configuration data:
Application system configuration
Application context files and key configuration files
Patches applied
Technology stack inventory
Concurrent processing configuration
Workflow configuration
Benefits
Compare snapshots of configuration information across multiple Oracle E-Business Suite Systems
View configuration information of various middle tier components
Save configuration snapshots for comparative reporting
© 2007 Oracle Corporation – Proprietary and Confidential

37. Configuration Management Application System Configuration: System Overview
© 2007 Oracle Corporation – Proprietary and Confidential

38. Configuration Management Application System Configuration: Patch Information
© 2007 Oracle Corporation – Proprietary and Confidential

39. Configuration Management Application System Configuration: Custom Objects
© 2007 Oracle Corporation – Proprietary and Confidential

40. Configuration Management Application Context File: Database Tier
© 2007 Oracle Corporation – Proprietary and Confidential

41. Configuration Management Application Context File: Database Tier
© 2007 Oracle Corporation – Proprietary and Confidential

42. Configuration Management Application Context File: Application Tier
© 2007 Oracle Corporation – Proprietary and Confidential

43. Configuration Management Application Context File: Application Tier
© 2007 Oracle Corporation – Proprietary and Confidential

44. Configuration Management Patches Applied
© 2007 Oracle Corporation – Proprietary and Confidential

45. Configuration Management Technology Stack Inventory
© 2007 Oracle Corporation – Proprietary and Confidential

46. Configuration Management Concurrent Processing
© 2007 Oracle Corporation – Proprietary and Confidential

47. Configuration Management Workflow Configuration
© 2007 Oracle Corporation – Proprietary and Confidential

48. Configuration Management Workflow Configuration: Notification Mailer
© 2007 Oracle Corporation – Proprietary and Confidential

49. Configuration Management Workflow Configuration: Deferred Agent Listener
© 2007 Oracle Corporation – Proprietary and Confidential

50. Features Automatic discovery of E-Business Suite system Cloning
Service Level Management
Configuration Management
Intuitive User Interface
Monitor JVM Usage
© 2007 Oracle Corporation – Proprietary and Confidential

51. User Interface
Provides a comprehensive view of the E-Business Suite system, plus links to common administrative tasks in Oracle Applications Manager from Enterprise Manager.
Views available are:
Home
Performance
Administration
Maintenance
Diagnostics
Topology
© 2007 Oracle Corporation – Proprietary and Confidential

52. User Interface Home View
© 2007 Oracle Corporation – Proprietary and Confidential

53. User Interface Home View
© 2007 Oracle Corporation – Proprietary and Confidential

54. User Interface Performance View
Links directly into Oracle Applications Manager
© 2007 Oracle Corporation – Proprietary and Confidential

55. User Interface Administration View
View Configuration information of system components within the Enterprise Manager
Links directly into Oracle Applications Manager
© 2007 Oracle Corporation – Proprietary and Confidential

56. User Interface Maintenance View
Links directly into Oracle Applications Manager
Clone Operations can be driven from within Enterprise Manager
© 2007 Oracle Corporation – Proprietary and Confidential

57. User Interface Diagnostics View
Links directly into Oracle Applications Manager
© 2007 Oracle Corporation – Proprietary and Confidential

58. User Interface Topology View
View the infrastructure service topology of the Oracle E-Business Suite system
View dependencies between the infrastructure services, the key system components, and other services that define their availability.
Potential causes of failure, as identified by Root Cause Analysis are highlighted in the topology view
© 2007 Oracle Corporation – Proprietary and Confidential

59. Features Automatic discovery of E-Business Suite system Cloning
Service Level Management
Configuration Management
Intuitive User Interface
Monitor JVM Usage
© 2007 Oracle Corporation – Proprietary and Confidential

60. Monitor JVM Usage Monitors the following JVM components:
Enterprise Manager monitors JVM usage in the latest Java technology employed by Oracle E-Business Suite.
Monitors JVMs deployed across multiple nodes.
Monitors the following JVM components:
Application Module pool: Monitor active Application Modules and the database connection used
Locked AOL / J Connections: Monitor AOL / J connections utilized by applications
Cache Components: Monitor cache components of OA Framework.
© 2007 Oracle Corporation – Proprietary and Confidential

61. View the finer details within Oracle Applications Manager
Monitor JVM Usage
View the finer details within Oracle Applications Manager
© 2007 Oracle Corporation – Proprietary and Confidential

62. <Insert Picture Here>
Program Agenda
<Insert Picture Here>
E-Business Suite Lifecycle Management
Grid Control Plug-in V1.2
Application Management Pack for Oracle E-Business Suite
Overview
Features
Bundled Features Vs. Licensed Features
© 2007 Oracle Corporation – Proprietary and Confidential

63. Bundled vs. Licensed Oracle Applications Manager (Bundled)
Application Management Pack for
E-Business Suite (Licensed)
Dashboard for local Apps system in OAM.
Central dashboard for all Apps systems in EM, with drill downs into local OAM instances.
Current availability and performance metrics.
Current and historical availability and performance metrics.
Rapid Clone command line utility.
Central UI and automation of cloning activities.
View and edit local configuration.
View and compare configurations across instances.
View local patch history.
Compare history across instances.
View topology information (text).
View graphical topology map with root- cause fault analysis.
© 2007 Oracle Corporation – Proprietary and Confidential

64. Tips for Application Management Pack
EBS R12 or 11i ( with ATG Family Pack H Rollup 4)
Apply OAM Patch # in EM environment
Apply these patches to EBS
EBS 11i: Patch#
EBS R12: Patch#
Getting Started with the Application Management Pack for Oracle E-Business Suite (Release 2.0)
Metalink Doc ID
Application Management Pack for Oracle E-Business Suite Release 2.0 Troubleshooting Guide
Metalink Doc ID: Note
© 2007 Oracle Corporation – Proprietary and Confidential

65. Tips for Application Management Pack (continued)
Oracle Applications Release 12 Upgrade Sizing and Best Practices
Metalink Doc ID: Note
Oracle Applications Upgrade Guide: Release 11i to Release 12
Application Management Pack for EBS blog
Additional Configuration and Deployment Options in R12
covers:
Tablespace and schema sizing information
Information on required post upgrade concurrent jobs
Upgrade timing
Some best practices to manage the upgrade of Release 12
Additional Configuration and Deployment Options in R12 (Metalink Note )
Hardware-based load-balancing routers (Note )
Secure Socket Layer (SSL) (Note )
Demilitarized Zones (DMZ) and reverse proxies (Note )
Multiple domain names for the same E-Business Suite environment (Note )
Integration with Oracle Application Server 10g, including:
Single Sign-On & Oracle Internet Directory 10g (Note )
Portal 10g (Note )
Discoverer 10g (Note )
Web Cache 10g (Note )
Real Application Clusters (RAC) and Automatic Storage Management (ASM) (Note )
© 2007 Oracle Corporation – Proprietary and Confidential

66. Summarize.. Pack Capabilities: Value:
Automated E-Business Suite discovery
Cloning Automation
Service Level Monitoring
Configuration Management
Intuitive UI with Topology views
OAM integration
Value:
 Cost – Reduce effort to manage multiple environments
 Risk – Faster discovery and diagnosis of incidents
 Agility – Rapid provisioning and scaling of E-Business Suite
Grid Control 10gR3
© 2007 Oracle Corporation – Proprietary and Confidential

67. Q
& A
Q U E S T I O N S
A N S W E R S
© 2007 Oracle Corporation – Proprietary and Confidential

68. For More Information http://search.oracle.com or oracle.com LCM
© 2007 Oracle Corporation – Proprietary and Confidential

69. © 2007 Oracle Corporation – Proprietary and Confidential

70. © 2007 Oracle Corporation – Proprietary and Confidential