1. How an Assessment Framework helped revitalize Program Review at JCCC
Bill Robinson, Professor, Mathematics
Sheri Barrett, Dir., Office of Outcomes Assessment

2. PROGRAM REVIEW!!!!
Bill – Program Review!! Just the mention of “Program Review” may conjure up ----
Quips from faculty and administration about the process

3. Assessment Cycle
Bill - Presentation today will show how the basic assessment theme brought new energy to the Program Review Process
from JCCC Assessment Guide

4. Primary Goals
Ensure that academic programs remain focused on student success and serving the needs of the community;
Enhance the resources and quality of academic programs by assessing program strengths and challenges (Continuous Quality Improvement);
Align academic program needs and campus priorities with the planning and budgeting process; and
Ensure that program priorities are consistent with the college's mission and strategic plan.
Bill – These four goals guide the process – AQIP Action Project Plan

5. Genesis of the Project
Ad Hoc Task Force worked on a template but did not implement it on campus
Higher Learning Commission Meeting
Program Review is an expected practice
AQIP Project
Task Force – one year timeline
Bill – But how this new process came to be.

6. Task Force Work Revisited the work of the Ad Hoc group
Held discussions with chairs, Faculty Senate, Deans on expectations, review, comments
Revised the original template to incorporate what we heard
Bill

7. Task Force Work Identify Technology Options to Support Program Review
Determine a Structure of Implementation
Early pilot
Timelines
Training
Order of participation
Bill

8. Task Force Work
Explore ways to “close the loop” on the Program Review Process
Looked for examples from other community colleges
Recommend new template that had built in feedback mechanism
Integrate the budget process into Program Review
Bill

9. Comprehensive Academic Program Review
Philosophy that guided development
Program Quality
Regular and Effective Process
Data and Information
Analysis and Use of Data and Information
Sheri

10. Program Review Elements
Data Elements
Student Success
Co-Curricular Mapping
Assessment of Student Learning Outcomes
Curriculum Processes
Revisions
Honors
New Offerings
Faculty Success
Long/Short Term Goal Setting
Ties to KPIs
External Constituency & Significant Trends
Advisory Boards
Specialized Accreditation
Reflection on Data and Trends
Resource Requests (Budgeting)
Sheri

11. Data Elements Ratio of faculty to SFTE
# of Full-time/Part-time Faculty
Placement rates (Employment rates in the field)
Transfer rates
Degree/Certificate Completion
Course Attrition/Completions
Student Success (A, B,C or Pass)
Program Costs per Credit Hour
Costs per FTE
Sheri

12. Program Review Cycle Bill
August/September - Attend PR training receive data set from Institutional Research
Yearly Updates
Data /budget sections of the Program Review. Full review every three years.
May
Provide Feedback to Program Review Committee
September
Carefully review template and request any additional data need to complete
September/October
Determine short and long term goals with department faculty
October/November
Complete reflective and process sections of the template. Submit final report to PRC & Dean
March
Receive feedback on submission from Program Review Committee
Program Review Cycle
Bill

13. Progress and Revisions
Piloted the new process with 8 “volunteers”
Reading
English
Journalism and Media Communications
Paralegal
Early Childhood Education
EAP (English for Academic Purposes)
HPER (Health, Physical Education and Recreation)
Biotechnology
Bill

14. Feedback From Pilots & Ongoing
Approaches used by pilots
What worked
What didn’t work
Ongoing Lessons learned
Revisions to the data
Review of campus wide processes
Inclusion of Annual Piece
Bill

15. Program Review Committee
Faculty elected from the Divisions
3 representatives appointed by the Provost
Provide collegial feedback to the programs in comprehensive review
Sheri

16. Vitality Indicators First Self Assessment by Programs
Demand
Quality
Resource Utilization
Overall Vitality Recommendation
Summary Assessment by Divisional Deans
Sheri

17. Sheri

18. Logistics Software to support processes Guidelines for PRC
Templates
Support for the Programs
Website
Training
Handbook
Videos
Bill

19. Closing the Loop Feedback from PRC
Opportunity for Programs to revise submission
Complete Self Evaluation – Vitality
Deans Read and complete Vitality Recommendation
Meet with Program to review recommendations
Vitality Recommendations Consolidated and used by Instructional Deans Council in allocating faculty position and resources
Sheri

20. Program Review Administrative Support
Role of OOA in Program Review
Support Office/Answer Questions, Support PRC
Facilitate requests for Additional Data
Makes results public
Institutional Research
Data provided for departments
Budget Office
Budget Data and Questions about budget info
Sheri

21. Administrative Program Review
Launched as a pilot in
Launched campus-wide Spring 2017
Integrates work of the Academic Program Review
Common philosophy
Framework for reporting
Supported by Institutional Effectiveness
Sheri

22. Questions
Bill Robinson, Professor Mathematics Division Sheri Barrett, EdD Director, Office of Outcomes Assessment