1. 2

2. Facts & Figures Statistics for the UK June 09
The Price Is Right 3

3. Facts & Figures Statistics for the UK June 09
What % of year olds admitted to carrying knives for self defence?
What % of year olds have admitted to taking drugs?
How much does the average year old owe in debt on credit cards, overdrafts & loans?
What % of serving personnel believe bullying exists in the Armed Forces?
What % of the Armed Forces reported bullying in the last 12 months?
How many 15 to 24 year olds attended hospital in the last 12 months as a result of self harm? 4

4. Facts & Figures Statistics for the UK June 09
What % of year olds admitted to carrying knives for self defence?
What % of year olds have admitted to taking drugs?
How much does the average year old owe in debt on
credit cards, overdrafts & loans?
What % of serving personnel believe bullying exists in the Armed Forces?
What % of the Armed Forces reported bullying in the last 12 months?
How many 15 to 24 year olds attended hospital in the last 12 months as a result of self harm?
46%
40.5%
£8,681
73% 7%
185k 5

5. Interest
In addition to the Instructor qualities discussed and their contribution towards ensuring a conducive classroom environment, instructors must also manage the students during the instructional periods.
Need
It is essential to cover this subjective area as it has an impact on training. Instructors need to know how to manage students competently and what to do should they encounter problems with students during instructional periods. 6

6. Student Management 7

7. Time Question policy Content Notes.
Range
Time
Question policy
Content
Notes.
Range
Time - About 45 minute lesson
Questions To and From
Lesson Content –
Definition of student management,
Syndicate exercise looking at potential classroom scenarios,
Principles of Incident Handling iaw Equality and Diversity policy.
Any Questions ?
Notes
Not required as available in TTT handout 8

8. Objectives Define student management
Review some of the common problems presented by students
Presented the principle of handling student issues.
Defined student management
Review some of the common problems presented by students.
Presented the principle of handling student issues. 9

10. Student Management
Student management involves coping with individual student differences
Acting on student related problems to avoid further disruption to training
Discipline
Ensuring all students participate
Instructors must maintain control using recognised Service and Local Procedures.
KLP Definition of student management
Student management involves coping with individual student differences / acting on student related problems to avoid further disruption to training / discipline / ensuring all students participate.
KLP Principles of incident handling iaw Equality and Diversity policy
The instructor must maintain control using recognised service and local procedures.
Instructors should be trained in accordance with the MOD Equality & Diversity Policy & be aware of the implementation of the Policy in the local work place.
Instructors must appreciate their limitations and their ability to assist students with personal matters. They may not be in a position to solve student issues affecting studies but they have a responsibility to ensure the problem is addressed and directed through the correct channels for action.
This will assist instructors in managing students & maintaining an environment conducive to training for all students. 11

11. Other Issues
Coping with individual student cultural background & religious beliefs
Coping with students learning styles & learning difficulties
Acting on student related problems to avoid further disruption to training
Discipline
Ensuring that all students participate.
Instructors must know the: ‘Principles of Incident Handling iaw Equality & Diversity Policy:’
KLP Principles of incident handling iaw Equality and Diversity policy
Other Issues
Coping with individual student cultural background & religious beliefs.
Coping with students learning styles & learning difficulties.
Acting on student related problems to avoid further disruption to training.
Discipline
Ensuring that all students participate.
Instructors must know the:
‘Principles of Incident Handling iaw Equality & Diversity Policy:’ 12

12. Principles of incident Handling iaw Equality and Diversity Policy
Instructors should be trained in accordance with the MOD Equality and Diversity Policy & be aware of the implementation of the policy in the local work place
Instructors must appreciate their limitations and their ability to assist students with personal matters.
KLP Principles of incident handling iaw Equality and Diversity policy
Instructors should be trained in accordance with the MOD Equality & Diversity Policy & be aware of the implementation of the Policy in the local work place.
Instructors must appreciate their limitations and their ability to assist students with personal matters. 13

13. Principles of incident Handling iaw Equality and Diversity Policy
Instructors may not be in a position to solve student issues affecting studies but they have a responsibility to ensure the problem is addressed and directed through the correct channels for action
This will assist instructors in managing students & maintaining an environment conducive to training for all students.
KLP Principles of incident handling iaw Equality and Diversity policy
They may not be in a position to solve student issues affecting studies but they have a responsibility to ensure the problem is addressed and directed through the correct channels for action.
This will assist instructors in managing students & maintaining an environment conducive to training for all students.
Link forward –how instructors’ deal with personal matters will be explored in more detail later in the Train The Trainer course. 14

14. Principles of Incident Handling iaw Equality and Diversity Policy
All incidents should be managed at the lowest possible level that permits resolution.
‘Resolution’ only occurs when all parties concerned are content the issue is closed.
Where individual parties do not accept that resolution has occurred, the incident is to be reported to the next level, until resolution occurs.
KLP Principles of incident handling iaw Equality and Diversity policy
Instructors must know the ‘Principles of Incident Handling iaw Equality & Diversity Policy:’
All incidents should be managed at the lowest possible level that permits resolution
‘Resolution’ only occurs when all parties concerned are content that the issue is closed
Where individual parties do not accept that resolution has occurred, the incident is to be reported to the next level, until resolution occurs. 15

15. Principles of Incident Handling iaw Equality and Diversity Policy
All incidents are recorded in a specific log (if applicable iaw Local Procedures), reflecting what action was taken.
All actions are carried out iaw Local Procedures & the Armed Forces Equality & Diversity Policy
KLP Principles of incident handling iaw Equality and Diversity policy
All incidents are recorded in a specific log (if applicable iaw Local Procedures), reflecting what action was taken. All actions are carried out iaw Local Procedures & the Armed Forces Equality & Diversity Policy. 16

17. KLP 1.5.2 Principles of incident handling iaw Equality and Diversity policy
The following scenarios are representative of situations, which may occur, in the training environment.
The instructor should select a cross section most relevant to the target audience.
This can be conducted in a number of ways. The scenarios can be presented to the class on flipchart / PPT / or on cards.
The instructor can either:
Discuss the scenarios with the class as a whole.
Allocate scenarios to each syndicate allowing discussion time.
The findings can then be presented to the rest of the group.
The instructor can then facilitate the outcomes and any further discussion generated by the group.
All of the above are only examples of some of the situations an instructor may be faced with. The solutions are suggested answers, which could be applied. The effectiveness of the solutions will depend on the instructional style & how each situation is handled.
Syndicate Exercise 18

18. Instructor guidance / assistance
Defence Instructor Handbook
Code of Practice
Equality & Diversity Policy
Corrective Training Policy
Equality & Diversity courses
Padres & Chaplains
Divisional Officers & or Line Manager
Unit Standing Orders.
KLP Principles of incident handling iaw Equality and Diversity policy
The following areas should guide & assist the instructor in their management of students:
Defence Instructor Handbook / Code of Practice / Equality & Diversity Policy / Corrective Training Policy / Equality & Diversity Courses / Padres & Chaplains / Divisional Officer & or Line Manager / Learning Centres / Unit Standing Orders 19

20. Summary Student Management Other Issues Equality and Diversity. 21
Summarise :
what student management means,
Student management involves coping with individual student differences.
Acting on student related problems to avoid further disruption to training.
Discipline.
Ensuring all students participate.
the main outcomes from the scenarios ,
The effectiveness of the solutions will depend on the instructional style & how each situation is handled.
There are other problems such as:
coping with individual student cultural background & religious beliefs
coping with students’ learning styles & learning difficulties
acting on student related problems to avoid further disruption to training
discipline
ensuring all students participate, etc.
and the Principles of Incident Handling in accordance with Equality and Diversity policy.
Instructors must know the ‘Principles of Incident Handling iaw Equality & Diversity Policy:’
All incidents should be managed at the lowest possible level that permits resolution
‘Resolution’ only occurs when all parties concerned are content that the issue is closed
All incidents are recorded in a specific log (if applicable iaw Local Procedures), reflecting what action was taken.
All actions are carried out iaw Local Procedures & the Armed Forces Equality & Diversity Policy.
Student Management
Other Issues
Equality and Diversity. 21

21. Objectives Defined student management
Reviewed some of the common problems presented by students
Presented the principle of handling student issues.
Defined student management
Reviewed some of the common problems presented by students.
Presented the principle of handling student issues. 22

22. Test
Test of all the KLPs in the same order as the development and the summary
State the purpose and qualities of good questions
State the methods of asking questions
State the method for handling student answers
State how to deal with student questions
List the types of questions used. 23

23. References Equality & Diversity Policy
Armed Forces Code of Social Conduct
Defence Instructors Handbook 24

24. Technical Skills Lesson Structure
Link
Technical Skills Lesson Structure
Link
To next lesson to be covered on course. 25

25. Any Final Questions ?