1. How IATI information can lead to improved services
IATI MAM, Copenhagen, 29 June 2016
From transparency to accountability and improved effectiveness
Putting the power of feedback into the hands of the community
Create positive feedback loops

2. Agenda Integrity Action and its approach DFID Kenya pilot|
Agenda
Agenda
Integrity Action and its approach
DFID Kenya pilot
A beneficiary perspective on aid transparency
Recommendations

3. Helps communities fix development projects. Integrity Action|
What we do
Integrity Action
Helps communities fix
development projects.

4. Stephen is the chairman of the community monitors
Stephen is the chairman of the community monitors. We also have community monitor (as above in no.9) talking on video of how they managed to collect evidence of a water engineer stealing a water pump from a booster station because he wanted to sell water from his own borehole. JWG lobbied CDF to take engineer to court. He's out on bail, with a court order to return the pump – which he has just done. The court hearing was in Jan. The pump was returned very recently. Our community monitor Stephen is v confident that the community will have an operational standpipe by the end of March.
An Nazaha النزاهة

5. Photo of a case study
Mwanda water point

6. Lunga Lunga Water, Stephen Ndoro Chaka in the red shirt is a member of the JWG. We also have community monitor (as above in no.9) talking on video of how they managed to collect evidence of a water engineer stealing a water pump from a booster station because he wanted to sell water from his own borehole. JWG lobbied CDF to take engineer to court. He's out on bail, with a court order to return the pump – which he has just done. The court hearing was in Jan. The pump was returned very recently. Our community monitor Stephen is v confident that the community will have an operational standpipe by the end of March.
An Nazaha النزاهة

7. November 2015 Were the projects still working?
What is integrity?
November 2015
Were the projects still working?
Were people still monitoring?

10. A “Tripadvisor” for international development
Integrity Action |
Approach
A “Tripadvisor” for international development

19. DFID aid transparency pilot
Integrity Action |
The pilot in Kenya
DFID aid transparency pilot
Why DFID wanted this pilot:
In 2015 a pilot was undertaken in Kenya to see ways in which aid transparency and specifically IATI information could make a difference for regular citizens.
Three pilot locations:
Kisumu, Nairobi, Turkana in Kenya
All involved water and sanitation projects
Access to information was, in cases, able to make a difference to development outcomes
all

20. National Taxpayers Association Kenya

21. Impact of Access to Information
Integrity Action |
The pilot in Kenya
Impact of Access to Information
The role of Access to Information (A2I) in the transparency pilot:
When monitors were able to access information from implementing partners they were able to achieve impressive results.
all

22. Impact of Access to Information
Integrity Action |
The pilot in Kenya
Impact of Access to Information
With support from DFID in December 2015, project documents including contracts, reports and project proposals were made available
This provided the National Taxpayers Association with detailed understanding of contrasting roles and responsibilities about implementing agencies, government agencies and donor
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23. Integrity Action |
Follow the money pilot: Case Study
Kenya pilot
In Kisumu, the Pamoja Trust project funded by DFID is extending the mains water pipes as well as constructing standpipes and sewerage pipes. One stand pipe was not operational. The owner refused to repair it because he thought that it was the responsibility of Pamoja Trust to maintain the stand pipe.
Access to the project proposal documents allowed a local citizen monitor to determine who was responsible for the maintenance of the Pamoja Trust projects in Kisumu. As a result, it has been confirmed that the responsibility for maintenance lies with local residents. This information has resolved a dispute between citizens and Pamoja Trust over who was responsible and led to maintenance being provided by the community.
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24. Integrity Action |
Follow the money pilot: Case Study
Kenya pilot
In Turkana, Practical Action has been drilling and equipping water boreholes and shallow wells, as well as upgrading existing water systems. In one location citizen monitors discovered that there was a dispute between citizens and Practical Action about who was responsible for the maintenance of the project and who therefore should carry out the additional work to repair the project. After the monitors gained access to the project proposal documents they were able to determine that local residents bear responsibility for project maintenance. This is essential for resolving potential conflicts between local residents and Practical Action and ensuring upkeep of the project in the future.
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25. Integrity Action |
Follow the money pilot: Case Study
Kenya pilot
In Manyatta, Kisumu, a beneficiary from a Pamoja Trust implemented and DFID funded project, to connect homes to the main water network, complained that the water bills were very high. A local citizen monitor took the high bill sheet from the beneficiary to the Kisumu Water And Sewerage Company. An official checked how the bill was generated against water usage and realised that extra water from the tap was being sold to other users. The monitor went back to the beneficiary and trained her and other local residents on water usage notifying them that selling additional water would incur greater costs.
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26. Community Integrity Building: 5 Stages
How |
Integrity Action’s role and how it works
Community Integrity Building: 5 Stages
The five stages of Integrity Action’s pioneering Community Integrity Building approach are set out below, with results demonstrated within 12 months. This method is the key to understanding how we help communities achieve such a high Fix-Rate:
Constructive engagement
Local learning expertise and policy
Integrity Action helpdesk
Mentorship
Field Visits
Context sensitivity
Scoping study
Stakeholder mapping
Understand spoilers/Incentives
Due diligence and identification of local NGO partners
Help in the identification of key fixes based on local needs
Joint learning
Supporting the shift from compliance to integrity
Training on Community Integrity Building
Use and adaptation of all relevant tools
Facilitate peer-to-peer learning: nationally, regionally and internationally
Evidence base
Implementation support for DevelopmentCheck, a powerful citizen feedback and collective action tool
Interface customisation of DevelopmentCheck to local data ports
Closing the loop
Fixes achieved
Spot-checks of DevelopmentCheck to ensure data integrity
Validation to ensure process integrity
Month 1 Month 4 Month 9 Month 12

27. Kenya pilot - Community Integrity Building
Integrity Action |
Follow the money pilot: Case Study
Kenya pilot - Community Integrity Building
Context Sensitivity:
NTA conducted their context and stakeholder analysis by visiting communities in Kisumu, Nairobi and Turkana, in order to understand and address local communities’ needs, concerns and capacities.
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28. Kenya pilot - Community Integrity Building
Integrity Action |
Follow the money pilot: Case Study
Kenya pilot - Community Integrity Building
Joint Learning:
NTA trained local citizen volunteers as community monitors so they could audit selected projects
Implementing agencies responsible for the projects were also approached and briefed about the monitoring
all

29. Kenya pilot - Community Integrity Building
Integrity Action |
Follow the money pilot: Case Study
Kenya pilot - Community Integrity Building
Evidence Base:
Data Collection, Analysis and Verification
Pre-field work, accessing project information
Field work – gathering evidence
Validating monitoring data and communicating results to communities
all

30. Kenya pilot - Community Integrity Building
Integrity Action |
Follow the money pilot: Case Study
Kenya pilot - Community Integrity Building
Constructive Engagement to resolve identified problems:
Once evidence is gathered, community monitors share their findings with key stakeholders in order to address any issues they have found and also share good practices they have seen. If problems with projects or services have been uncovered they propose solutions or “fixes” to these problems. A fix is the resolution of a problem to the satisfaction of the main stakeholders, and a Fix-Rate, the percentage of identified problems that are resolved.
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31. Kenya pilot - Community Integrity Building
Integrity Action |
Follow the money pilot: Case Study
Kenya pilot - Community Integrity Building
Closing the Loop:
Fixing problems and advocacy
Learning assessment and impact
Reporting successes
Reporting failures
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32. Kenya pilot - Community Integrity Building
Integrity Action |
Follow the money pilot: Case Study
Kenya pilot - Community Integrity Building
Constructive Engagement to resolve identified problems:
68 projects were monitored
41 projects were found to have problems
29 projects with problems are now problem-free
= 71% Fix Rate
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33. Kenya pilot: main finding
Integrity Action |
Follow the money pilot: Case Study
Kenya pilot: main finding
When information on aid projects is proactively and usefully provided through aid transparency commitments, and combined with a culture of sharing, using and listening to available information as well as fostering an environment where partners are encouraged to do the same – all the way up and down delivery chains - our pilot shows that this could be transformative in improving development outcomes at scale
*providing aid information in an easily accessible, open and common format for example through IATI, so that it can be easily compared or combined with data from other development providers.

34. Aid transparency pilot
Integrity Action |
The pilot in Kenya
Aid transparency pilot
Findings from the pilot suggest that opportunities to take traceability to the next level include:
Displaying documents (contracts, budgets and plans) and locations for small, local sub-contracted projects
Establishing greater clarity for local implementing partners on expectations around access to information and transparency
Providing training for staff on how openness policies can be applied in practice
Strengthened collaboration between sector, governance and transparency teams to ensure consistent efforts on transparency
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35. Aid transparency pilot
Integrity Action |
The pilot in Kenya
Aid transparency pilot
Reasons for providing this increased level of transparency would lead to:
Citizen monitors having the leverage to encourage implementing agencies to work faster, consult better and fix problems if they arise
Transformation of development projects on a wider scale
Where there is good, well-informed citizen monitoring and engagement, implementing agencies programmes can work better
‘Citizens get excited by concrete improvement in delivery of services that affect them – and by being given access to information and transparency help achieve it.”

36. The need for transparency in the programme cycle
Integrity Action |
Transparency in practise
The need for transparency in the programme cycle
Design - Including contractual clauses for suppliers
- Publishing on IATI
Mobilisation - Check supplier has published to IATI
Delivery - Responding to Access to Information requests
- Updating and sharing project documents
Closure - Capture data on the use of and impact of aid information
- Check what was actually published
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37. Lessons for IATI and IATI publishers
Integrity Action |
Follow the money pilot: Case Study
Lessons for IATI and IATI publishers
Complement detailed information on financial transaction reporting with outcome reporting
all

38. Lessons for IATI and IATI publishers
Integrity Action |
Follow the money pilot: Case Study
Lessons for IATI and IATI publishers
Complement detailed information on financial transaction reporting with outcome reporting
Embrace the Open Contracting Data Standard to enable full traceability of funds
all

39. Lessons for IATI and IATI publishers
Integrity Action |
Follow the money pilot: Case Study
Lessons for IATI and IATI publishers
Complement detailed information on financial transaction reporting with outcome reporting
Embrace the Open Contracting Data Standard to enable full traceability of funds
Greater harmonisation between IATI publishers in the use of data to enable geographical and sector comparisons and coordination
all

40. Lessons for IATI and IATI publishers
Integrity Action |
Follow the money pilot: Case Study
Lessons for IATI and IATI publishers
Provide guidance on how to deal with access to information requests
all

41. Lessons for IATI and IATI publishers
Integrity Action |
Follow the money pilot: Case Study
Lessons for IATI and IATI publishers
Provide guidance on how to deal with access to information requests
Reinforce the culture of openness and transparency at every opportunity through training, policies and positive examples
all

42. Lessons for IATI and IATI publishers
Integrity Action |
Follow the money pilot: Case Study
Lessons for IATI and IATI publishers
Provide guidance on how to deal with access to information requests
Reinforce the culture of openness and transparency at every opportunity through training, policies and positive examples
Aid transparency should engage better and more proactively with other transparency and openness efforts, such as OGP, EITI, IBP, etc.
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43. Thank you. Contacts: Fredrik Galtung
Integrity Action |
Contacts
Thank you.
Contacts:
Fredrik Galtung
Founder President, Integrity Action