1. Schools Services Update
Developing a New Schools Service Provider
Schools Forum
28th June 2013

2. What we want to achieve
Safe landing for all schools services provided by CSD
Single front door for schools
Better customer relationships
Clearer separation of trading and statutory functions
High levels of customer satisfaction
Flexibility and agility to develop new services and react to the market and needs of schools
Future roadmap for new services/technology

3. Suffolk County Council
Proposed Arrangements
Others – EFMS, Music, Concertus, Norse - unchanged
Suffolk County Council
New Schools Service
Provider
Statutory
Service Delivery
Learning
Partnership
Core local authority functions and responsibilities.
Traded services including HR, ICT support, property, Finance, Governor services, LIS traded,
Partnership with schools to raise attainment
Academy
Maintained School

4. New Schools Service Provider
How will the Schools Service Provider Work
Academy
Maintained
School
New Schools Service Provider
Service offer through one front door
Some service provision
from elsewhere in
SCC
Payroll, LIS traded,
Use of SCC HRIS
Management team,
marketing,
customer relationships
Some in House Staff
Finance, HR,
Governor Services
Some contracts
MLL (broadband)
Inviron (maintenance)
Lloyds (banking)

5. Services In Scope Governor Services LIS Traded Property Services (TBC)
Income
Payments
Insurance
VAT Advice
Banking*
HR Advisory Service
HR Transactions
Payroll
Teachers Pension Admin
Finance Service
Enhance Finance Services
ICT Service
Broadband
Schools MIS*
* Separate procurement exercise required

6. Name and Vision Vision Name
We will supply outstanding services and be the provider of choice for all schools
Name
We need your help....
Could we have 2 or 3 volunteers to vote on our teams’ suggestions?

7. What Next? New HR and payroll system April 2014
New finance services Sept 2013
New services from HR Sept 2013
New website May 2014
Electronic DBS May 2014
New banking contract July 2014
BUT..... same team members

8. Communication Half termly letter Mailbox for school suggestions
Extended VFM group
Admin conferences (Autumn term)
Schools Forum (Autumn term)
Heads meetings (Autumn term)
Heads and chairs briefings (Spring term)

9. What we want to achieve Any suggestions gratefully received....