1. Helping people find good health information online
April 17, 2013
Insert relevant photo here
Image: chrisinplymouth

2. Your audio will play through your computer’s speakers.
Using ReadyTalk
Chat and raise hand
All lines are muted
If you lose your internet connection, reconnect using the link ed to you.
If you lose your phone connection, re-dial the phone number and re-join.
ReadyTalk support:
Your audio will play through your computer’s speakers.

3. You are being recorded…
This webinar will be available on the TechSoup website, along with past presentations.
You will receive a follow-up , with a link to this presentation, the PowerPoint slides, and links to resources.
#techsoup

4. Who Is TechSoup? TechSoup is a 501(c)(3) nonprofit organization.
As of June 2012, TechSoup served more than 183,000 organizations, distributed more than 9.7 million technology donations, and enabled nonprofit recipients to save more than $3.1 billion in IT expenses in 40 countries around the world.
We have 52 donor partners including Microsoft, Adobe, Cisco, and Symantec, and there are currently 469 technology donations available through the TechSoup catalog.

7. Helping people find good health information online
With Dana Abbey
Insert relevant photo here
Image: chrisinplymouth

8. Presenters Assisting with chat: Stephanie Gerding and Sarah Washburn
Brenda Hough
TechSoup
Facilitator
Dana Abbey NNLM
Presenter
Assisting with chat: Stephanie Gerding and Sarah Washburn

9. Today we’ll discuss:
MedlinePlus, a free online resource produced by the National Library of Medicine. It provides information about diseases, conditions, and wellness issues.
Tips and techniques to help libraries provide health information assistance to patrons.

10. Goal
By the end of today’s session you will have identified 3-5 ideas you can implement, further investigate, build upon, or share with someone else. 1. 2. 3.

11. About the NN/LM

12. Information is Critical to Health Literacy
Health information is key to
Improved communication
Shared decision making
Understanding and following directions
Recognizing when to seek care
Learning and adopting healthy behaviors

13. Bermuda Triangle
Over 300 studies show health-related materials far exceed the reading ability of U.S. adults
More than 90 million Americans have low health literacy
75% of online searchers rarely or never check the source and date
Over 300 languages spoken in the U.S.

14. Your Role in Health Literacy
Obstacles for Consumers/Patients
No library or research skills
Expectations to find specific information to address their own unique problems
Difficulty interpreting conflicting information
No skills in evaluating the quality of information
Inability to articulate the problem clearly
Unreasonable expectations regarding the information that can be provided

15. What’s Going On In Your Community?
County rankings -

17. 33

31. The Reference Interview
Let’s have a conversation on the health reference interview.
NN/LM -
CAPHIS -
RUSA -

32. Connect to Your Community
Become a member of the NN/LM and let your community know your library is a resource for consumer health information – it’s free!
Connect with your regional
Resources for You!
MedlinePlus is one of many great resources from the National Library of Medicine!

33. Stay Current With M+

34. You Can Do It!
Tips for what to do next…

35. Additional Resources:
Have you discovered good resources? Please share via chat.

36. Please type your questions in the chat window.
Q & A
Please type your questions in the chat window.

37. Please join us for our next Benchmark webinars!
Technology Planning
May 15th at 11 a.m. (Pacific time zone)
Technology Training in Small Libraries
June 12th at 11 a.m. (Pacific time zone)

38. Thank You to Our Webinar Sponsor!
ReadyTalk offers dedicated product demos for
TechSoup organizations 4 times per week.
For more information: pages.readytalk.com/techsoup.html 38