1. New from NMA
Building Virtual Teams -- Achieving success in a geographically dispersed workplace

2. Building Virtual Teams
One book, five chapters
Group discussion format
Leader Guide with PPT presentations
Ten hours of recommended class time

3. Building Virtual Teams – WHY?
New technologies and a new generation of mobile, connected workers have created a an entirely new way of working. Not everyone truly knows how to work in a virtual environment. But YOU will, once you master the ins and outs of collaborating virtually.

4. The course will show you how to…
Analyze the realities of working virtually
Overcome distance and cultural factors
Understand the role of accountability on virtual teams
Mitigate conflict
Identify best practices for teambuilding and decision-making

5. Benefits to you and your organization
People learn to assimilate collaboration, commitment, and community into the team
Your next teaming experience will benefit from people knowing how to “jump start it”.
More effective and efficient team meetings
Everyone learns how to develop a virtual communications plan.
Team members learn the importance of trust and how to build it.

6. Building Virtual Teams – Chapter One
Characteristics and Challenges of Virtual Teams
The roots of working virtually
The realities of working virtually
Types of virtual teams
The impacts of personal style

7. Building Virtual Teams – Chapter Two
Creating Team Identity
Overcoming isolation and detachment
What is “virtual distance”, really?
The “virtual impact” of cultural differences
Virtual relationship building techniques
Diversity as a competitive advantage

8. Building Virtual Teams – Chapter Three
Jump-starting the Team
The importance of getting off on the right foot
Communication strategies for successful teaming
The roles of clarity and core values – more than you think!
There really ARE “Rules of Engagement”
Plan for effective decision making

9. Building Virtual Teams – Chapter Four
Performance and Competencies
Creating virtual accountability
Why feedback matters
Dealing with conflict
Developing conflict awareness

10. Building Virtual Teams – Chapter Five
Linking Competencies, Best Practices, and Action Plans
The role of the team leader
What a good virtual team comprises
How to spot warning signs of trouble!
Evaluate your current team
Begin planning for your next virtual team assignment

11. There is no “I” in TEAM, but there is a YOU!
Come join us and learn how YOU can be better equipped to make virtual teaming more enjoyable, more rewarding, and more value-added.
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