1.
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2. Non-profit, volunteer organization
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3. An international organization
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4.
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5. Lynne Marks, AICI CIM
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6. London Image Institute, USA
Lynne Marks, AICI CIM
London Image Institute, USA
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7. Riet de Vlieger, AICI CIP Image Companion, Netherlands
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8. Christina Ong, AICI CIM Imageworks, Singapore
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9. Final Touch Finishing School, USA
Deborah King, AICI CIP
Final Touch Finishing School, USA
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10. Personal Impact International, Canada
Kimberly Law, AICI CIP
Personal Impact International, Canada
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11. Lilian Bustamante, AICI CIP
Desarrollo Profesional e Imagen Personal, Chile
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12. Greenwood Multimedia, Canada
Patrick Chun
Greenwood Multimedia, Canada
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13. Introduction
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14. To support professionals universally acceptable
Vision
Vision
To support professionals
from around the world
to interact in a
universally acceptable
and civil manner.
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15. To provide the global standard
Mission
To provide the global standard
in soft skills:
professional presentation and business etiquette, bridging the gap between cultures.
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16. IITTI establishes guidelines
Who We Are
IITTI establishes guidelines
for testing
of business etiquette and appearance in the professional marketplace worldwide.
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17. TARGET MARKETS Job Seekers College and University Graduates
HR Professionals
Employers of Organizations and Multinationals
CHINA AND ASIA
INDIA
LATIN AMERICA
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18. • Universally applicable standards and guidelines • Online tests
IITTI PROVIDES
• Universally applicable standards
and guidelines
• Online tests
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19. Nanyang Technological University, Singapore writing the IITTI Exam
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20. THE NEED - Confusion of acceptable workplace standards
- Organizations set their
own policies and codes
- No standardization across
all industries and cultures
- Multinationals have no single standard
on which to build a global culture
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21. “Graduates have excellent technical skills but lack in soft skills”
What Employers Say...
“Graduates have excellent technical skills but lack in soft skills”
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22. Harvard study on soft skills
A new role called "CHRO" or Chief HR Officer
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23. McDonald's study on soft skills
Worth £88bn in UK alone!
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24. BENEFITS TO TRAINERS
Independent assessment tool to use with groups and individuals
Standards & Guidelines (S&Gs) document lends structure, professionalism and credibility to your programs
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25. Patrick Chun
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26. Who's who?
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27. Associates – people who
advocate IITTI
in their own city
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28. Associates – people who advocate IITTI in their own city
Ambassadors – like Associates but advocate over a
country or
a wide region
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29. Proctors – people who overlook
students during exam
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30. Proctors – people who overlook Contributors – an open forum of
students during exam
Contributors – an open forum of
industry experts
who help IITTI
with ideas and
accurate information
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31. Testing Centres:
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32. Testing Centres:
Universities
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33. Testing Centres: Universities U. of Texas www.IITTI.org p33 of 57

34. Commercial Testing Centres
Universities
U. of Texas
Commercial Testing Centres
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35. Commercial Testing Centres
Universities
U. of Texas
Commercial Testing Centres
Castle
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36. Commercial Testing Centres
Universities
U. of Texas
Commercial Testing Centres
Castle
Companies ("in-house")
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37. Commercial Testing Centres
Universities
U. of Texas
Commercial Testing Centres
Castle
Companies ("in-house")
IBM
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38. Testing Centres: Universities Commercial Testing Centres
U. of Texas
Commercial Testing Centres
Castle
Companies ("in-house")
IBM
Independent Testing Division of Image Training Schools
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39. Testing Centres: Universities Commercial Testing Centres
U. of Texas
Commercial Testing Centres
Castle
Companies ("in-house")
IBM
Independent Testing Division of Image Training Schools
Versa in Peru
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40. Testing Centres: Universities Commercial Testing Centres
U. of Texas
Commercial Testing Centres
Castle
Companies ("in-house")
IBM
Video-tape of exam
Independent Testing Division of Image Training Schools
Versa in Peru
Video-tape of exam
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41. More about Testing Centres:
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42. What do the exam questions look like? www.IITTI.org p42 of 57

43. b. Dress one category more formal than the client.
a. Always wear a suit.
b. Dress one category more formal than the client.
c. Dress one category less formal than the client.
d. Dress in the same category as the client.
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44. b. The guest with the highest business rank
a. The eldest guest
b. The guest with the highest business rank
c. The guest in government or public office
d. The guest who's father owns the company
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45. How To:
Set Up Exam
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46. The Standards & Guidelines (“S&Gs”)
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47. The Standards & Guidelines (“S&Gs”)
• Develop your own IITTI training program
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48. The Standards & Guidelines (“S&Gs”)
• Develop your own IITTI training program
• Apply for S&Gs
Application form in Image Consultant Manual
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49. What are IITTI Exam Passes?
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50. What are IITTI Exam Passes?
...like iTunes Cards!
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51. What are IITTI Exam Passes? ● Students can buy directly from IITTI
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52. What are IITTI Exam Passes?
● Students can buy directly from IITTI
● AICI members buy at a discount
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53. AICI members buy at a discount
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54. Docs?
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55. We have manuals! Image Consultant Proctor Student HR www.IITTI.org
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56. www.IITTI.org Questions?
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