1. Non-Verbal Communication
English II: Communications
Miss Gilles

2. What is Non-Verbal Communication?
Intentional: physical aspects we deliberately use
Example: Winking
Accidental: physical aspects that happen naturally
Example: Tears

3. Types of Non-Verbals
Appearance: Object Language: Our apparel, use of accessories and general appearance send a message
Gestures: Movements with arms and hands

4. Types of Non-Verbals Posture: Alignment of the spine and neck
Correct posture =
Stand up straight
Shoulders back
Head up

5. Types of Non-Verbals
Eye Contact: Amount of time looking into another’s eyes
Spread out time spent looking at each audience member
Not too long or too short

6. Types of Non-Verbals
Facial Expressions: Feelings presented in a persons face
*MUST MATCH YOUR VERBAL MESSAGE! 

7. Types of Non-Verbals Vocal Cues Pitch: Highness or lowness of voice
Varying pitches are easier to listen to
Rate: Speed of speech
Varying the rates are easier to listen to
Volume: Loudness and Softness of speech
Varying volumes are easier to listen to

8. Types of Non-Verbals Quality: pleasant or unpleasant sound of a voice
*SUBJECTIVE
Can we change it?

9. Spatial Relations and Proxemics
Proxemics: The way space between people affects communication

10. Hall’s Spatial Zones Intimate Distance: Touching –1.5 feet
Closest family and friends
Personal Distance: 1.5 feet – 4 feet
Other Family and friends and acquaintances

11. Hall’s Spatial Zones Social Distance: 4 feet –12 feet
Group discussions; first encounters
Public Distance: Complete strangers 12 feet or more or apart

12. The Personal Space Concept
Each person is surrounded by an invisible “bubble” of privacy that expands or contracts based on social variables
Variables:
Personality(introverted/extroverted)
Mood
Size
Gender
Race
Age
Appearance
* Even the colors you wear!