1. The Care Act 2014, Fundamental Standards and Safeguarding
Paula Eaton, 12 February 2015

2. CQC operating model

3. Inspection Robust methodology Expectations
Ratings and inspection Frequency
Strengthened Enforcement Powers

4. Safeguarding and the Fundamental Standards
April The Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 (Fundamental Standards) to come into force
Regulation 11 – Consent
Regulation 12 – Safe care and treatment
Regulation 13 – Safeguarding service users from abuse and improper treatment
Regulation 20 – Duty of candour (health service body)
Regulation 5 – Fit and proper persons: directors (health service body)

5. The Mental Capacity Act and DoLs
CQC is required by law to monitor the operation of the Deprivation of Liberty Safeguards.
Supreme Court Ruling – broadening scope of legislation
A consistent/proportionate approach

6. External Engagement
Strengthened partnerships with external stakeholders such as local authority commissioning teams, safeguarding teams, CCGs and Healthwatch.
Working with Safeguarding Adults Boards.
Market oversight

7. Provider Handbooks
Provider handbooks were published 9 October, 2014 and can be found at: These will be updated to take into account the New Fundamental Standards Regulations, which are due to come into force in April 2015.

8. People are at the Heart of It
Any Questions? 8