1. Our Bus Service
Konrad Pulé – October 2016

2. Who we are …
Fully owned subsidiary of Spanish group Autobuses de Leon SL
Part of international network of transport operations
Operating transport since 1728

3. Our philosophy
Adapting our international successes and experience to the local context

4. Our local operation Over 400 buses Over 1,400 people
30 million km a year

5. Passenger growth

6. Our bus fleet Young, modern fleet with Euro 6 engines
Average age is 4 years
Narrow buses for better manoeuvrability and two doors
Safe and accessible with CCTV on board all buses

7. Maintenance
We employ over 60 mechanics and electricians – servicing buses regularly
Most work is done overnight to optimise fleet availability
We fuel and clean our buses overnight

8. Route network
Network, frequency and fares are regulated by Transport Authority
5,600 trips per day
30m km covering wide area around Malta and Gozo

9. Ticketing system… tallinja card
Revolutionised how people buy their tickets in Malta
Half the population have a tallinja card
More than 85% use a card

10. Ticketing system… tallinja card
Over 100,000 use a card every month
High take up of online top-up
Offers great opportunities for the future

11. Fleet and driver management system

12. All buses are tracked in real time
System can provide real time info on bus speed, status, location, etc…
Bus driver has real time information and direct contact with control room

13. We track 200,000 stops every day Compares planned with actual time
Until September 95% of buses departed on time

14. The tools we have allow us to optimise the allocation of buses and drivers
Systems allowed us to better plan the summer service and match supply with demand

15. Information for our passengers
Website with timetables, route maps, and journey planning based on google maps
60,000 using the tallinja app with real time information
Changing the way people plan their travel

16. Our people Recruited over 600 new drivers
Better working conditions and investing in training
Promoting safety and customer service – incentives

17. Training – New driving simulator

18. Our challenges People Time Space
Finding them, training them and keeping them
Time
Running on time, and getting there quicker
Space
More space means less cars

19. Mobility … competition for space
One person in car vs
Team of 50 people in bus
270,000 cars vs 400 buses
14 years old vs 4 years
1,000 km long vs 4km
Buses: 11% of trips
Cars: 74% of trips
1 bus does what 90 cars do

20. My closing message…
Don’t wait
Collaborate
Innovate
…thank you