1. Training Update
Wednesday
July 19, 2017

2. Training Updates Training Schedule Delivery Curriculum
Training Survey Responses
Slide Owner: Narvell & Deb

3. Training Schedule Classroom Training Classroom Locations
Offered November 1 thru December 16th
No Classes scheduled during recognized holidays
Includes Saturday training classes
Veterans Day (November 10th & 11th)
Thanksgiving week (November 20th- November 25th)
Week before and after Christmas
Classroom Locations
Toledo, Cleveland, Akron, Marietta, Columbus, Dayton, Cincinnati
Instructor-Led Webinars
Offered November 1 thru December 20th

4. Training Delivery Three Training Tracks Three Delivery Methods
Agency Provider
Non-Agency Provider
Alternate EVV
Aggregator
Three Delivery Methods
Instructor Led Classroom
Approximate length: 6 ½ hrs Agency, 4 ½ hrs Non-Agency Provider
Instructor Led Webinar
Approximately 2 hours sessions, 3 sessions Agency, 2 session Non-Agency Provider
Self-paced/role based modules
Will include video training for Direct Care Workers

5. Curriculum Overview Program Overview MVV/TVV System Overview
Device Check-in/Check-out
Telephone Call-in/Call-out
System Overview
System Requirements
Account Access
Navigation
Data Entry
Staff Edit and Entry (Agency only)
Client Edit and Entry

6. Curriculum Overview Security (Office Staff/Agency Only)
Managing Users
Creating Users
Visit Maintenance
Accessing Visit Maintenance
Understanding filter and sort options
Understanding visit exceptions
Reviewing and Resolving visit exceptions
Reports
Accessing Reports
Reviewing Report Types
Exporting Report Data

7. Curriculum Overview Aggregator Training Audience: Curriculum
Alternate EVV application users
Curriculum
View Only
Reporting
Delivery Method
Self-paced training

8. Training Survey Results
Surveyed
Agencies: 787
21% response rate
Non-Agency Providers: 4,446
34% response rate
Survey Methods
Text
Goal: Directional Information
Classroom locations
Preferred days and times for classroom and webinars

9. The Survey Said… Agency Providers Non-Agency Providers
Classroom training 39%
Half preferred a Columbus location
Followed by Cleveland, Akron
Dayton, Cincinnati, Marietta and Toledo
Non-Agency Providers
Self-Paced training 75%
Classroom Training 17%
Cleveland
Columbus
Akron, Dayton, Cincinnati
Marietta and Toledo

10. Next Steps Continue Development of Training Materials
Instructor Guide
User Guide
Develop on-line training courses
Prepare for Registration
Announcement targeted for late September