1. Key Ingredients of a Successful Digital Transformation Initiative Contract Management as a Case Study

2. What is Digital Transformation?
Business information stored in physical or analog form
Nothing is searchable, no ability to automate analysis
Physical/
Analog
Binary representation – no paper, no “offline”
Searchable, shippable, reportable
Digitization
Technology driven business processes
Traceable processes, workflow analytics, data transformations
Digitalization
Overall changes in business models, organizational patterns, impacting human behavior
Digital Transformation

3. Benefits of Digital Transformation – per Microsoft
Improve service levels, reduce costs
Real time issue resolution
Differentiated, emerging opportunities
Data driver services/products
Collaborative environment
Secure access anytime, anywhere
Individualized experience
Faster turn around
Engage your customers
Empower your employees
Optimize your operations
Transform your products
“Every data that goes through Digital Transformation has the potential to achieve these benefits”

4. Icertis’ Digital Transformation Data Choice – Contract
CRM
ERP
HCM
Billing
Portal
Paper
Digital Contract
Digitalized Contract
Digitally Transformed Contract
Contract - foundational data for an enterprise
Icertis – leader in the digital transformation of contracts

5. $400+ Billion in Contract Value
SOFTWARE/TECHNOLOGY
CONSULTING/SERVICES
AUTOMOTIVE
RETAIL/CONSUMER
BANKING/FINANCE
MANUFACTURING/DIST
PHARMA/HEALTH CARE
ENERGY/ENGINEERING
1+ Million Users
3.5+ Million Contracts
$400+ Billion in Contract Value
40+ Languages
90+ Countries

6. ICERTIS AT A GLANCE FRANKFURT SEATTLE NEW YORK/ NEW JERSEY STUTTGART
ZURICH
SILICON
VALLEY
PUNE
ICERTIS AT A GLANCE
Founded 2009
8 Offices Worldwide
2 Development Centers
3 Support Centers
450+ Employees
>100% Revenue Growth / Year Last 3 Years
Hottest Enterprise Startup 2017 – Business Insider
Glass Door “Top 50 Cloud Company to Work for”

7. 8 Ingredients for Digital Transformation
Access to data in application of choice 
Self-service and collaboration 
Integration-friendly 
Device-neutral 
Platform, not application 
Extensibility and personalization 
Natural language interfaces 
AI-driven everything

8. Access to Data in the Application of Choice
Bad UX kills productivity
Supporting many siloed business apps requires expensive user training
Frictionless access to data in every app, every device, any time 
Context switching can cost as much as 40% of a user’s productive time
Credit: American Psychological Association

9. Self-service & Collaboration
Users want data to come to them
Important business data should be available to leaders
Buried knowledge should be surfaced and shared 

10.  Integration Friendly
The application suite is dead, businesses want best-of-breed applications
Integrations should not require 6 month projects & million dollar middleware platforms 

11. Device independence Users want to use the device they choose & prefer
Consumers are comfortable with mobile productivity
Platform experience should be seamless across devices

12. Platform, not application
Platforms are built around core business object, applications are single purpose
Platforms evolve over time, should never become “legacy applications”
Platforms should enable extensive ecosystem of apps around core business object 

13. Extensibility & personalization
No two businesses are identical, no two business objects have the same structure & workflow
People expect that their tools are personalized for their specific duties
A CEO does not use an app the same way as a subject matter expert 

14. Natural language interfaces
With Cortana, Alexa, Siri the keyboard and mouse is becoming redundant
Technology is now at the point where these capabilities are a reality for business apps
Enterprise apps need to keep up 

15.  AI driven everything Simply digitizing a workflow isn’t enough
Enterprise platforms have valuable data that has notable patterns and buried lessons
AI should drive productivity by taking predictive actions
Business apps should offer assistance, and progress towards intelligent recommendations 

16. Microsoft + Icertis Introducing Icertis Experience for Microsoft Teams
Julie Elmuccio
Sr. Product Marketing Manager
Microsoft Teams

17. Demo 1: Icertis Experiences for Microsoft Teams
1 – ACCESS TO DATA IN THE APPLICATION OF CHOICE

18. Demo 2, 3: Icertis Experiences for Microsoft Dynamics
2 - SELF SERVICE & COLLABORATION
3 - INTEGRATABLE

19. Demo 4: Icertis Experiences for Mobile
4 – DEVICE NEUTRAL

20. Demo 5: Contract centric ICM Sourcing App
5 – PLATFORM, NOT APPLICATION

21. Demo 6: ICM Personalization
6 – EXTENSIBILITY & PERSONALIZATION
[ Dashboard ]

22. Demo 7: Icertis Experiences for Skype
7 – NATURAL LANGUAGE INTERFACES

23. Demo 8: AI Driven Contracts
8 – NATURAL LANGUAGE INTERFACES

24. Demos

25. 8 Ingredients for Digital Transformation
Access to data in application of choice 
Self-service and collaboration 
Integration-friendly 
Device-neutral 
Platform, not application 
Extensibility and personalization 
Natural language interfaces 
AI-driven workflows

26. Nagi Prabhu | Chief Product Officer |nagi@icertis.com
TJ Madsen | Senior Product Manager |

27. Extras – Old slides

28. CRM
ERP
HCM
Billing
Portal

29. Icerits’ Digital Transformation Data Choice – Contract
CRM
ERP
HCM
Billing
Portal
Paper
Digital Contract
Digitalized Contract
Digitally Transformed Contract
Contract - foundational data for an enterprise
Icertis - leading the digital transformation of contracts

30. Eight ingredients for Digital Transformation of your data
Access to Data in the Application of Choice
Platform, not application
Self Service & Collaboration
Extensibility & personalization
Natural language interfaces
Integratable
Device Neutral
AI driven workflows

31. Self service & collaboration
Users want data to come to them
Important business data should be available to leaders
Buried knowledge should be surfaced and shared

32. Integratable
The application suite is dead, businesses want best-of-breed applications
Integrations should not require 6 month projects & million dollar middleware platforms

33. Access to Data in the Application of Choice
Bad UX kills productivity
Supporting many siloed business apps requires expensive user training
Frictionless access to data in every app, every device, any time
Context switching can cost as much as 40% of a user’s productive time
Credit: American Psychological Association

34. Integration
The application suite is dead, businesses want best-of-breed applications
Integrations should not require 6 month projects & million dollar middleware platforms 

35. Eight ingredients for Digital Transformation of your data
Add check marks to show these have been completed
Access to Data in the Application of Choice
Platform, not application
Self Service & Collaboration
Extensibility & personalization
Natural language interfaces
Integratable
Device Neutral
AI driven workflows