1. Supporting Windows 8.1 Krystle Portocarrero | Training Experts Inc.
Brad Joseph | LeX Planner, Microsoft

2. Agenda Module 1: Troubleshooting Startup
Module 2: Troubleshooting Hardware and Device Drivers
Module 3: Troubleshooting Network Connectivity
Module 4: Troubleshooting Group Policy
Module 5: Troubleshooting User Settings
Module 6: Troubleshooting Remote Connectivity
Module 7: Troubleshooting Resource Access
Module 8: Troubleshooting Applications
Module 9: Maintaining Windows 8.1

3. Module 7: Troubleshooting Resource Access

4. Module Overview Troubleshooting File Permissions Issues 20688C
9: Troubleshooting Resource Access within a Domain
Module Overview
Troubleshooting File Permissions Issues

5. Troubleshooting File Access Issues
9: Troubleshooting Resource Access within a Domain
Troubleshooting File Access Issues
Demonstration: Using Group Policy Preferences for Drive Mappings

6. Configuring Drive Mappings Manually
9: Troubleshooting Resource Access within a Domain
Configuring Drive Mappings Manually
Drive mappings provide an easy way to access file shares
Reconnect at logon makes mappings persistent
Persistent mappings are stored in user profiles
Manual configuration is not very scalable

7. Configuring Drive Mappings by Using Logon Scripts
9: Troubleshooting Resource Access within a Domain
Configuring Drive Mappings by Using Logon Scripts
You can configure logon scripts:
As a property of a user object
In a GPO
Benefits of logon scripts:
Cross-computer application
Simplified updates
Increased flexibility

8. Troubleshooting File Permissions Issues
20688C
9: Troubleshooting Resource Access within a Domain
Troubleshooting File Permissions Issues
Troubleshooting File Access Permissions
Demonstration: Troubleshooting File Permissions

9. File Sharing in Windows 8.1
20688C
9: Troubleshooting Resource Access within a Domain
File Sharing in Windows 8.1
Shared folders are folders that allow network access to their content
Folders an be shared:
In the MMC console
In File Explorer
From the Command Prompt
Through Computer Management
Using Windows PowerShell

10. Methods for Sharing Folders
20688C
9: Troubleshooting Resource Access within a Domain
Methods for Sharing Folders
Basic Sharing
Share folders quickly
Configure permissions
Advanced Sharing
Configure permissions, simultaneous connections, and caching
Choose share name
Public Sharing
Use multiple default Public folders for each computer
Share files with the same computer and with the same network
Control access by permissions

11. NTFS File and Folder Permissions
20688C
9: Troubleshooting Resource Access within a Domain
NTFS File and Folder Permissions
Define the type of access granted to a user, group, or computer, for a file or folder

12. NTFS Permission Inheritance
9: Troubleshooting Resource Access within a Domain
NTFS Permission Inheritance
Permissions assigned to a folder apply to lower files and folders
Permission inheritance:
Simplifies permission assignment
Can be blocked

13. Determining Effective Permissions
9: Troubleshooting Resource Access within a Domain
Determining Effective Permissions
Effective permissions are a file or folder’s final, combined permission set that is determined by Windows 8.1 when a file or folder contains both user and group permissions.
When determining effective permissions:
User and group permissions are combined
Deny permissions override allow permissions
The Effective Access feature:
Calculates and displays the permissions granted to a user or group
Determines all domain and local groups in which the user is a member
Takes into account permissions inherited from the parent object

14. Troubleshooting File Access Permissions
9: Troubleshooting Resource Access within a Domain
Troubleshooting File Access Permissions
Troubleshooting steps:
Check effective NTFS permissions:
Is the user part of the correct groups?
Are those groups assigned the correct permissions?
Are there any explicit permissions?
Are there any denies?
Verify share permissions:
Does the user/group have share permissions?
Are those more or less restrictive than NTFS permissions?

15. Demo
File Permissions

16. What Next? Module 1: Troubleshooting Startup
Module 2: Troubleshooting Hardware and Device Drivers
Module 3: Troubleshooting Network Connectivity
Module 4: Troubleshooting Group Policy
Module 5: Troubleshooting User Settings
Module 6: Troubleshooting Remote Connectivity
Module 7: Troubleshooting Resource Access
Module 8: Troubleshooting Applications
Module 9: Maintaining Windows 8.1

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18. Microsoft Official Courses (MOC)
Configuring Windows 8.1 (20687)
Supporting Windows 8.1 (20688)
Microsoft Learning: