1. Subject Name: MANGEMENT INFORMATION SYSTEM Subject Code:10IS72
Prepared By: HARKIRANPREET
Department: ISE
Date: 18 AUGUST 2014
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2. UNIT 3 ELECTRONIC BUSINESS SYSTEM
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3. INTRODUCTION TO E-BUSINESS SYSTEMS
E-business is the use of the Internet and other networks and information technologies to support electronic commerce, enterprise communications and collaboration, and Web-enabled business processes, both within a networked and information technologies.
E-business includes e-commerce
Which involves the buying and selling and marketing and servicing of products, services, and information over the Internet and other networks.
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4. CROSS-FUNCTIONAL ENTERPRISE APPLICATIONS
Many companies are using IT to develop integrated cross-functional enterprise systems that cross the boundaries of traditional business functions in order to reengineer and improve vital business processes all across the enterprise.
Example :
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5. ENTERPRISE APPLICATION ARCHITECTURE
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6. (CONTD….) ENTERPRISE APPLICATIONS ARCHITECTURE
It Illustrates The Interrelationships Of The Major Cross-functional Enterprise Applications That Many Companies Have Or Are Installing Today
This Architecture Spotlights The Roles That E-business Systems Play In Supporting The Customers
Focused On Accomplishing Fundamental Business Processes In Concert With The Company’s Customer, Supplier, Partner, & Employee Stakeholders
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7. ENTERPRISE APPLICATION INTEGRATION
Enterprise application integration (EAI) software is being used by many companies to connect their major e-business applications (next slide).
EAI software enables users to model the business processes involved in the interactions that should occur between business applications.
EAI also provides middleware that
Performs data conversion & coordination
Provides application communication & messaging services
Provides access to the application interfaces
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8. (CONTD..) ENTERPRISE APPLICATION INTEGRATION
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9. HOW EAI WORKS
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10. TRANSACTION PROCESSING SYSTEMS
Cross-functional information systems that process data resulting from the occurrence of business transactions.
Transactions – events that occur as part of doing business
Sales
Purchases
Deposits
Withdrawals
Refunds
Payments
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11. ONLINE TRANSACTION PROCESSING SYSTEMS (OLTP)
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12. ENTERPRISE COLLABORATION SYSTEMS(ECS)
It defines as Cross-functional e-business systems that enhance communication, coordination, & collaboration
Communicate – share info with each other.
Coordinate – coordinate individual work efforts & use of resources with each other.
Collaborate – work together cooperatively on joint projects and assignments.
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13. TOOLS FOR ECS
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14. Electronic Communication Tools: It enables you to send messages, documents and files in data, text, voice or multimedia over communication networks.
Electronic Conferencing Tools: It enables teams and workgroups at different locations to exchange ideas interactively at the same time.
Collaborative Work Management Tools: It help people accomplish or manage group work activities.
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15. FUNCTIONAL BUSINESS SYSTEMS
A variety of types of information systems that support the business functions of
Accounting
Finance
Marketing
Operations management
Human resource management
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16. FUNCTIONAL BUSINESS AREAS
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17. Marketing systems are concerned with
Planning, promotion, and sale of existing products in existing markets.
Development of new products and new markets.
Better attracting and serving present and potential customers.
It is the vital function in the operation of a business enterprise.
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18. COMPONENTS OF MARKETING SYSTEMS
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19. INTERACTIVE MARKETING
A customer-focused marketing process uses the Internet, intranets, and extranets.
Establishes two-way transactions between a business and its customers or potential customers.
Goal
Profitably use networks to attract and keep customers
Get customers to help create, purchase, and improve products and services
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20. TARGETED MARKETING
It is an important tool in developing advertising and promotion strategies to strengthen a company’s e-commerce initiatives.
Five Components:
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21. Community: customized ads to appeal to specific virtual communities
Contd…
Community: customized ads to appeal to specific virtual communities
Content: ads placed on a variety of selected websites, aimed at a specific audience
Context: ads placed on web pages that are relevant to a product or service
Demographic/Psychographic: web marketing aimed at specific types or classes of people
Online behavior: promotions tailored to each visit to a site by an individual
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22. SALES FORCE AUTOMATION
Outfit sales force with notebook computers, web browsers, and sales contact software.
Connect them to marketing websites and the company intranet.
Goals
Increase personal productivity
Speed up capture and analysis of sales data
Gain strategic advantage
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23. MANUFACTURING INFORMATION SYSTEMS
Supports The Production/Operations Function That Includes All Activities Concerned With Planning And Control Of The Processes Producing Goods Or Services.
Information Systems Used For Operations Management And Transaction Processing Support All Firms That Must Plan, Monitor And Control Inventories.
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24. CIM (COMPUTER INTEGRATED MANUFACTURING SYSTEMS)
The overall goal is to create flexible ,agile, manufacturing processes that efficiently produce products of the highest quality.
Supports the concepts of flexible manufacturing systems, agile manufacturing and total quality management.
Simplify production processes, product designs, and factory organization.
Automate production processes and the business functions that support them.
Integrate all production and support processes.
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25. CONTD.. CIM SYSTEMS
Computer-aided manufacturing (CAM): Automate the production process.
Manufacturing execution systems (MES): Performance monitoring information systems for factory floor operations.
Process control: Control ongoing physical processes.
Machine control: Controls the actions of machines.
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26. HUMAN RESOURCE MANAGEMENT (HRM)
It involves recruitment, placement, evaluation, compensation and development of employees of an organization.
The goal of human resource management is the effective and efficient use of human resources.
Information systems designed to support
Planning to meet personnel needs
Development of employees to their full potential
Control of all personnel policies and programs
HRM websites on the internet or corporate intranets have become important tools for providing HR services.
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27. ACCOUNTING INFORMATION SYSTEMS
The oldest and most widely used information system in business which:
Records and reports business transactions and economic events
Produces financial statements
Forecasts future conditions
Typically consists of
Order processing
Inventory control
Accounts receivable
Accounts payable
Payroll
General ledger systems
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28. CONTD..ACCOUNTING INFORMATION SYSTEMS
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29. FINANCIAL MANAGEMENT SYSTEMS
Supports business managers and professionals making decisions concerning
The financing of a business
The allocation and control of financial resources within a business
Major financial management system categories include cash and investment management, capital budgeting, financial forecasting and financial planning.
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30. FINANCIAL MANAGEMENT SYSTEM(EXAMPLE)
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31. What do you mean by financial management systems?
ASSIGNMENT QUESTIONS
Why is there a trend toward cross- functional integrated enterprise systems in business?
How could sales force automation affect salesperson productivity, marketing management and competitive advantage?
What do you mean by financial management systems?
Explain accounting information systems and human resource management systems?
Explain transaction processing system cycle.
Explain enterprise collaboration system.
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32. THANK YOU