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TELEMARKETING PEUM Unit 29. TELEMARKETING PEUM Unit 29.

Published byAndrea Annis Hunt Modified over 6 years ago

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Presentation on theme: "TELEMARKETING PEUM Unit 29. TELEMARKETING PEUM Unit 29."— Presentation transcript:

1

2 TELEMARKETING PEUM Unit 29

3 TELEMARKETING (WIKIPEDIA)
sometimes known as inside sales or telesales is a method of direct marketing in which a salesperson solicits prospective customers to buy products or services, either over the phone or through a subsequent face to face or Web conferencing appointment scheduled during the call.

4 OFFERING AND SELLING GOODS AND SERVICES OVER THE PHONE

5 WIKIPEDIA Telemarketing agent sitting
in a cubicle. The brightly colored rebuttal sheets are used to answer most questions a customer might have.

6 TELESCRIPTS

7 OUTBOUND TELEMARKETING
cold weather a cold list a list of people with no prior contact cold calling

8 a qualified telemarketing list
details about prospects potential customers

9 cold calling lead generation phone sales appointment setting
vytváření seznamu podnětů ke koupi prodej po telefonu domlouvání schůzek lead generation phone sales appointment setting

10 lead generation hot cold creating contacting hot contacts
people ready to BUY cold contacting cold prospects people with no relationship (NOT YET) to the company

11 INBOUND TELEMARKETING
TAKING orders reservations responses to adverts from customers

12 How To Stop Telemarketing Calls
Watch the video and say what 3 things you should do (in the USA – and here? Any idea?)

13 How To Stop Telemarketing Calls
Get your number off their list + get on NO CALLS list Gather evidence Sue the organization

14 Online shopping Do you go shopping? How often?
Have you tried shopping online? Was it OK? What goods would you buy online?

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