2. TODAY VickiHill Founder and CEO
22 years of UltiPro experience as a Client, Senior Systems Consultant with USG, Implementation Partner
TODAY
Mosaic Executive Team
2016
Average growth of 33% over the past 5 years
40 employees
Focused solely on UltiPro
Winner of the Ultimate Software Collaboration Award

3. Mosaic is committed to Wowing our Clients and proving a great Client Experience.
Client Success
Going Above & Beyond
Attitude vs. Aptitude
Qualifying Clients
Empowering Employees
CXEA Course

4. CLIENTS

5. UltiPro support and service,
Mosaic Consulting Group is an UltiPro only consulting firm that can ensure clients are getting the most out of their UltiPro investment.
UltiPro support and service,
It’s all we do.
As an award winning Ultimate Software partner, Mosaic is held to a high standards and delivers exceptional service. Our main focus is our Clients and their success.
Mosaic offers a number of services divided in to four categories:

6. ManagedServices Managed Payroll Services include: Payroll processing
Quarter and Year End support
Garnishment administration
Client Advocate and Issue resolution
System Review and Payroll Process Checklist
Other Managed Services include:
HR Shared Services
Transactional EE Administration
HR policy development
Change management
Compensation Strategy
Print Services
Pay stubs, W2‘s, 1095‘s

7. FunctionalConsulting
Full Implementation Support
Client-side Support
Full Activations
Extending UltiPro through Module Implementations
System & Process Reviews
Turnover Dashboard
Talent Management & Talent Acquisition
Customized Training
FLSA and compliance support
Open Enrollment and Life Events
Year End Support

8. Technicalconsulting Supports: Dedicated Technical Support Team
GL Automation Tool
Data Conversion
BI Dashboard and reporting
Interfaces & Integration
File Automation
SQL & Web Services
Predictive Analytics
& much more!!
Dedicated Technical Support Team
Support your client’s HRIS team
Acquisition, Mergers, Divestitures
Vendor Changes

9. PremierSupport Road Map built to maximize the investment in UltiPro
Dedicated Support Model
Project & ad hoc
Team of UltiPro Experts
Access via phone, and the Mosaic Customer Portal
Replace, Supplement or backup client’s team
HRIS
Technical Support
HR/Payroll
Benefits
Road Map built to maximize the investment in UltiPro

10. OURWORK Delivered WHO? WHAT WAS HAPPENING? HOW WE SOLVED IT?
QTS is a leading provider of secure, compliant data center solutions.
Ultimate Software is a customer of QTS.
QTS has: 750 ee’s – UltiPro Core HR, Payroll & UTM
WHAT WAS HAPPENING?
Merger – forcing re-organization, including payroll function
Organizational mandate to outsource non-key functions
Maximize/Understand Ultimate Software capabilities and seeking best practices
HOW WE SOLVED IT?
On-site System & Process Review – QTS had a better understanding of their UltiPro infrastructure and a roadmap for future initiatives
Managed Payroll Service – on boarded the client within 1 month – immediate process improvement
Premier Support – dedicated functional consultant to assist with any HRIS support.
Delivered
Value add - C-level reporting - CFO utilizing Mosaic dedicated resources to assist with board presentations
Cost reduction – Automated Report dissemination – reduced effort from days to hours.
Managed Payroll Service – Segregation of duties exceeded Auditors recommendations/reduced-eliminated errors/streamlined processes
Dedicated functional consultant can perform HRIS administration –
Reduced overhead by extending UltiPro platform

11. OURWORK Delivered WHO? WHAT WAS HAPPENING? HOW WE SOLVED IT?
Leader in equipment rental and leasing with 1035 employees
Implemented as Mid-Market in 2013 and have had almost 100% turnover.
Core HR and Payroll, Onboarding, and Recruitment. Will be implementing Talent later this year.
WHAT WAS HAPPENING?
Current leadership team and most of the staff were not there during implementation in The entire project team had left by the time Mosaic was engaged.
Most of the Sunstate team was ready to abandon UP; HR and IT wanted to engage in a last ditch effort to save and revive
Extremely time consuming payroll processing cycle that used many resources and hindered many other projects from getting traction
HOW WE SOLVED IT?
System Review to educate Sunstate on setup and provide recommendations for improvements and/or configuration changes
Onsite support to assist with projects and road mapping
Customized Project Oversight and Management Services
Onboarding Implementation Services
UTM Liaison Support in conjunction with Ultimate Software
Delivered
Successful Open Enrollment Configuration and Rollout
Successful Onboarding Implementation
Developing best practices and revised procedures to reduce payroll processing cycle from 3 days to under 1 day
API and Web Services development
Additional tasks and projects were undertaken and implemented due to the customized service provided as a part Mosaic’s Premier Support program

12. How we can help What to look for:
Clients who are operating with minimal, inexperienced, or nonexistent HR, Payroll and/or HRIS resources
Competitive situations
New clients having challenges during implementation
Activation quotes that are impacting your ability to close the deal
Clients going through mergers, acquisitions or divestitures

13. CONTACTUS When To Reach Out How To Reach Us
Feel free to proactively engage with Mosaic to strategize or answer questions on potential solutions for your Clients.
When ready to engage, contact Leslie Latimer and/or Holly Lord and communicate your client’s needs
Request Mosaic Consulting Group
Leslie and Holly will give you the green light to engage us directly or Leslie and Holly will work through the contract with you and identify Mosaic as the subcontracted IP
How To Reach Us
VickiHill President and CEO Office:
Cell:
DaveBurkitt Vice President
Office:
Cell: