1. Opportunities and Challenges Housing Apprenticeship Standards
L4 Certificate in Housing Practice
Opportunities and Challenges Housing Apprenticeship Standards
Paul Dutton
Director
Dutton Fisher Associates Ltd
Dutton Fisher Associates Ltd

2. Apprenticeships: Opportunities & Challenges
L4 Certificate in Housing Practice
Apprenticeships: Opportunities & Challenges
Framework to Standards
The Standards
Opportunities & Challenges
Housing Apprenticeships
Dutton Fisher Associates Ltd

3. L4 Certificate in Housing Practice
So what do we know – changes happening
Dutton Fisher Associates Ltd

4. Apprenticeship Standards
L4 Certificate in Housing Practice
Apprenticeship Standards
New Apprenticeship Standards - replace the old Frameworks.
Introduction of end-point assessment.
Separation of training provider and end point assessor
Reforms to funding
1: So we are in the process of replacing old style Apprenticeship Frameworks with new Apprenticeship Standards
Intention behind it is for the new standards – or Trailblazers – to be employer led.
New Standards – Skills , Knowledge and behaviours requirements were established by groups of employers from range of sectors to meet employer and sector needs
(Housing, Health and Social Care ).
Old frameworks were seen as meeting demands of accrediting bodies / colleges / training providers new standards were meeting employer needs
2: so with the new Standards comes new forms of assessment methods / strategies–key words here are – end point assessment . Out goes emphasis of frameworks of qualification bundled up from pre-existing qualification – so in housing you had CIH L3 Certificate in Housing, City and Guilds NVQ in Housing together with Employer Rights and responsibilities as well as Functional Skills
more of this in a minute
3: Reforms to funding – Alex has set out what's going on – again the intention is that funding and selection of training providers to deliver these apprenticeship standards are also in the control of employers , manage your budgets
Dutton Fisher Associates Ltd

5. The New Apprenticeship Standards
On the job training
Off the job training
Employer & Training Provider agree standards are met
Lets look at the nuts and bolts of the new apprenticeship standards
Qualifications not mandatory
Independent Assessor

6. The Standards – Housing Apprenticeships
L4 Certificate in Housing Practice
The Standards – Housing Apprenticeships
Housing / Property Management Assistant Level 2 ‘Assistant’
Housing / Property Management Officer Level 3 ‘Officer’
Senior Housing / Property Management Officer Level 4 ‘Senior’
Degree Apprenticeship?????
Knowledge Skills Behaviours
Dutton Fisher Associates Ltd

7. Level 2 ‘Assistant’ Programme
L4 Certificate in Housing Practice
Level 2 ‘Assistant’ Programme
Timescale months
Formative assessment Stage: Employer & Training Provider
Regulated qualification or assessment of knowledge
L1 English and Maths
Portfolio
Case Study
THE GATEWAY
Summative assessment stage: End Point Assessment
Panel Interview
Final assessment of case study & portfolio
Dutton Fisher Associates Ltd

8. Level 3 ‘Officer’ & L4 ‘Senior’ Programme details
L4 Certificate in Housing Practice
Level 3 ‘Officer’ & L4 ‘Senior’ Programme details
Timescale months
Formative assessment Stage: Employer & Training Provider
Regulated qualification or assessment of knowledge
L2 English and Maths
Portfolio
Project
THE GATEWAY
Summative assessment stage: End Point Assessment
Panel Interview
Final assessment of project
Dutton Fisher Associates Ltd

9. L4 Certificate in Housing Practice
Next
What opportunities does the apprenticeship standard, delivery and funding landscape offer? You?
Dutton Fisher Associates Ltd

10. L4 Certificate in Housing Practice
Opportunities & Benefits
L& D
top of Agenda
£££££
Brings to the fore cost of training
Range of Apprenticeship programmes
Awareness and Standing of Apprenticeships will improve
Increase Career opportunities
Looks across all levels, not just entry
L& D top of Agenda - £££££ focuses the mind of Chief Execs and Finance Directors
Brings to the fore cost of training – as employers take control of levy and procurement of training provider so you'll be fully aware of the costs of training
Range of apprenticeship programmes – in total there is about 1100 standards developed or in development
Increase Career Opportunities : Higher and Degree Apprenticeships are available at levels 4-7
Take an apprentice on with A levels on to do Higher Apprenticeship / Degree Apprenticeship. Likelihood the individual to be more loyal than taking on a Graduate
Higher
Note Higher levels available for developing managers and senior managers
Awareness and Standing of Apprenticeships will improve
Govt target 3 million apprenticeships by 2020
The term ‘apprenticeship’ will be protected in law, the government has announced today (14 June 2015).
Looks across all levels not just entry level
area I want to look at is how you are able to utilise the Apprenticeship standards and funding for the training and development needs of all staff at all levels?
Suggest that Apprenticeship Levy and co-funding arrangement can be used for all areas of your training and development strategy . So following slides are examples how they could be used .
I will give you examples of how we have used old Frameworks in the past as well as the new Apprenticeship standards .
Dutton Fisher Associates Ltd

11. L4 Certificate in Housing Practice
Level 2
New Apprentices
Any age any levels
New starts - as part of Induction Training programme
Contact Centre Staff
Front line Staff
Housing
Introduction to Housing
Customer Service
Communication Skills
Equality and Diversity
Tenants and Residents training
Transfer 10% annual funds to other employers
Example
Connect and Leeds Fed – Apprenticeship programme
Together housing – Induction training Level 2 range
Adactus and Yorkshire Housing : Contact Centre Staff
CCA EXCELLENCE AWARDS SHORTLIST(See shortlist for Best Training Programme). We made a submission for the CIH training of contact centre staff, delivered by Dutton Fisher.
Here’s some info from the submission:
In total, 39 staff from Connect have taken part in the CIH Level 2 courses, 37 of whom completed it successfully. Another 14 have moved onto the Level 3 course – 14 with successful outcome. As the course has become embedded at Adactus, ten staff from other departments have completed Levels 2 and five Level 3.
The Adactus Connect CIH training programme merits consideration for this award because it was one of the features that successfully defined the new contact centre when it was put in place at Adactus. It conveyed to staff throughout the organisation the seriousness with which Adactus was taking the contact centre and so the central role it would, and has gone onto, take.
It offered many staff a professional qualification that had not been accessible to them in their careers up to that point. The importance of improvement, a feature of Connect which has continued to change and develop, was reinforced by rewarding those staff prepared to challenge themselves and take the qualification.
For Adactus, it enabled the company to recruit staff who showed the right attitudes, irrespective of whether they had pre-existing knowledge of the business we work in. Through focused delivery it enabled those staff to pick up the knowledge rapidly and in a controlled and assessed environment.
By choosing a training partner with the ability to tailor a national qualification to our local needs, Adactus was able to offer an academically and professionally respected qualification that remained relevant to day-to-day work. It has also enabled a long-term partnership to develop between Adactus and Dutton Fisher.
Chris Smith
Director of Corporate Services
Adactus Housing Group
Dutton Fisher Associates Ltd

12. L4 Certificate in Housing Practice
Level 3
Housing specialist
Specialist functions
Decision making
Upskilling Staff
Admin / Support team
New employees
Housing Officers
Organisational re-alignment
Officers requiring increased autonomy
Dutton Fisher Associates Ltd

13. L4 Certificate in Housing Practice
Level 4
Succession Planning
Senior Operational Managers
Leadership
Use either CIH L4 or CIH L5
(L5 leads to Charter Member status)
Dutton Fisher Associates Ltd

14. L4 Certificate in Housing Practice
Dutton Fisher Associates Ltd

15. L4 Certificate in Housing Practice
Challenges Barriers
Administrative Burden
Digital Service
Making your case- defending your L&D Budget
Making full use of levy and demonstrating how it improves productivity
Transferring in-house training to formal apprenticeships
Developing an identify
Dutton Fisher Associates Ltd