1. ©2007 The McGraw-Hill Companies, Inc., All Rights Reserved
Newstrom
12/e PPT
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2. The Dynamics of People and Organizations
Chapter One
The Dynamics of People and Organizations
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3. ©2007 The McGraw-Hill Companies, Inc., All Rights Reserved
Chapter Objectives
To understand:
The meaning of organizational behavior
The key goals and forces with which it is concerned
Basic concepts of organizational behavior
How organizational behavior affects organizational performance
Limitations of organizational behavior
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4. ©2007 The McGraw-Hill Companies, Inc., All Rights Reserved
Introduction
Basic Concepts
Organizations are complex
Human behavior in organizations is sometimes unpredictable
Human behavior can be partially understood
There are no perfect solutions to organizational problems
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5. Understanding Organizational Behavior
The systematic study and careful application of knowledge about how people act within organizations
Find ways in which people can act more effectively
Is an applied science
Provides a useful set of analysis tools
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6. Understanding Organizational Behavior
Goals
Describe how people behave under different conditions
Understand why they behave as they do
Predict future employee behavior
Control human behavior at work how people behave at work.
Organizational behavior is a human tool for human benefit
It is not designed to limit freedoms or take away rights
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7. Understanding Organizational Behavior
Primary Forces
People (think, feel, internal social system of the organization, large/small or formal/informal groups)
Structure (Relationship of people in org, jobs coordination, problems of cooperation, current trend, pressures, team based structure)
Technology ( the machines and equipment people use)
Envirenment (Internal/external , rapid globalisation)
Technology
Environment
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8. Understanding Organizational Behavior
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9. ©2007 The McGraw-Hill Companies, Inc., All Rights Reserved
Fundamental Concepts
The Nature of People
Individual differences
Perception
A whole person
Motivated behavior
Desire for involvement
Value of the person
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Fundamental Concepts
The Nature of Organizations
Social systems
Mutual interest
Ethics
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Fundamental Concepts
Mutual Interest Provides a Subordinate Goal
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12. Basic Approaches of This Book
Organizational behavior seeks to integrate…
People
Structure
Technology
Environment
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13. Human Resources Approach
A supportive approach…
Helps employees become better, more responsible people
Leads to operating efficiencies
Results in work satisfaction
Produces better results
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14. OB Equations Knowledge x Skill = Ability
Attitude x Situation = Motivation
Ability x Motivation = Potential performance
Potential performance x Resources x Opportunity = Organizational results
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15. Limitations of Organizational Behavior
Behavioral bias
The law of diminishing returns
Unethical manipulation of people
Ethical Leadership Principles
Social responsibility
Open communication
Cost-benefit analysis
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16. Continuing Challenges
Seeking Quick Fixes
Embracing the newest fad
Addressing symptoms, not underlying problems
Fragmented efforts
Varying Environments
Shrinking demand
More intense competition
Organizational stagnation or decline
Increased stress and conflict
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